Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Find & purchase the best mattresses in the UAE from the trusted online shopping source – Mattress Souq. Call us about our free 10-day trial today!
I experience great service and consultation at the showroom of mattresssouq at business bay. Super happy customer here with the latex mattress I got recommended. No more back pains at night. Highly recommend.
Awful customer service!
I have placed an order for my king size bed from West Elm. The dimensions were not as per the order and the mattress looks smaller from the sides! Surprisingly, when I called to ask why it was not as per my order, the representative said there is no return or change for a costume size mattress without even listening to me!After two hours, they called and suggested changing it, the representative is a big player and manipulative person. He acted as if he is doing me a favour, kept me for two days at home saying his team would come and collect the wrong mattress and change it, they never came and instead everyday that I call to follow up, he changes his word and makes me wait for another day. This took them 5 days so far while he promised 2 days!
I do not recommend this place! Zero customer service
Fabulous mattress consultant
Amazing experience
My third mattress from mattresssouq.
Order 14100
Very bad experience with matresssouq. The mattress that I received seemed of very cheap quality. After contacting many times the customer service to return the mattress, I never managed to get it done, in 2 months. The matresssouq employees I dealt with would never stop lying, telling me they would do it, and nothing happening in 2 months. This is inacceptable. Stay away.
Don not buy from Mattress Souq, matresses received are not as what specified in their web, mattreses receive does not worth 10% of what I paid, they sent latex mattreses of very light weight. In compare with latex mattreses I am currently using since 8 years, the weight are 4 times of the one they sent to me. Mattress souq were contacted but rejected to return them. So do not try to deal with such website.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
