Mars Translation Anmeldelser 170

TrustScore 4.5 ud af 5

4,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

It’s been about ten years since we started doing business with this company. I’ve worked with many different companies in the past, but the staff here are all very understanding and flexible. As a res... Se mere

Bedømt til 5 ud af 5 stjerner

Been working with them for four years now, payments are always made before due date, tasks comes in constantly. Only issue: quite long payment cycle of end of the following month, and you can't f... Se mere

Bedømt til 5 ud af 5 stjerner

I've been working with Mars for years, and I can say that I had no issues with them throughout these years. Payments are made on time, good communication with PMs, managing your tasks and invoices i... Se mere

Bedømt til 1 ud af 5 stjerner

I was contacted through their chat page about doing assignment. I did it and haven't gotten feedback nor have they answered my emails in weeks. I contacted support and nothing either. Update: It's... Se mere

Virksomhedsoplysninger

  1. Oversætter
  2. Forening eller organisation

Skrevet af virksomheden

MarsTranslation is a globally trusted provider of professional translation services, offering cost-effective solutions for businesses and individuals since 2002. With a network of certified native linguists across 230+ languages and 25+ industries, we deliver accurate, culturally appropriate, and ISO-certified translation services with speed and reliability. From documents, games, multimedia, apps, websites and software, every project meets international quality standards, helping brands break language barriers and expand confidently into global markets.


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

170 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

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Bedømt til 5 ud af 5 stjerner

Had positive experience with them so far

I have been working with Mars Translation for some years now, and my experience so far has been great. Steady volume of jobs, reasonable rates, and helpful project managers who are always prompt to answer. Also, they give me some flexibility on deadline & their payment system is very convenient too (no manual invoicing!).

17. marts 2023
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Besvarelse fra Mars Translation

We're delighted to hear about your positive experience! Thank you for taking the time to share your feedback.

Bedømt til 1 ud af 5 stjerner

I get constant spam messages from them

I get constant spam messages from them. I have never indicated the slightest interest in translation services nor have I replied to any of their emails; I just keep marking them 'spam' and adding them to my blocklist only for them to write again a short time later from a new email address.

16. januar 2023
Uopfordret anmeldelse
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Besvarelse fra Mars Translation

Hi, thank you for the feedback and concern.
Would you please refer us to the email you are receiving from our side to address your issue? You can also refer your correspondence to contact@marstranslation.com for swift action.
We regret the inconvenience caused and eagerly await your response.

Bedømt til 2 ud af 5 stjerner

You have to wait for eternity to get paid

I have been working for them for 1 year as a freelance translator. I don't get frequent assignments from them. That's one of the problems, because I'm interested in stable income.
I've asked them to raise my rate 0.03 USD per word, which is quite low, even for such a f**cked up country as Russia where I'm from.
But worst of all, you have to wait for 2, sometimes even 3 months to get paid your project. Why does it have to be so long?

6. december 2022
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Besvarelse fra Mars Translation

Thank you for your concern, and we're sorry to hear about your experience. At Mars Translation, we take pride in our commitment. We'd like to understand the issues you faced better and work towards a solution. Please get in touch with us at contact@marstranslation.com.

Bedømt til 1 ud af 5 stjerner

Spammers

They constantly spam us.

14. oktober 2022
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Mars Translation-logo

Besvarelse fra Mars Translation

Hi, thank you for the feedback and concern.
Would you please refer us to the email you are receiving from our side to address your issue? You can also refer your correspondence to contact@marstranslation.com for swift action.
We regret the inconvenience caused and eagerly await your response.

Bedømt til 1 ud af 5 stjerner

Terrible spammers

I've been spammed by them repeatedly. They constantly email me, and I ask them to remove specific addresses, and then later, someone else from their company emails the same address. It's very spammy, and I'd never work with them.

12. august 2022
Uopfordret anmeldelse
Mars Translation-logo

Besvarelse fra Mars Translation

Hi, thank you for the feedback and concern.
Would you please refer us to the email you are receiving from our side to address your issue? You can also refer your correspondence to contact@marstranslation.com for swift action.
We regret the inconvenience caused and eagerly await your response.

Bedømt til 5 ud af 5 stjerner

Excellent service!

We have been working with MARS for quite some time now, mostly engaged with language translations and voiceovers. I just want to take a minute today to appreciate the work done by MARS. The engagement and project management provided by Jully Li was excellent. Jully Li was completely Customer oriented and flexible in making changes and the quality of the work delivered is spot on!

We are looking forward to a continued partnership with MARS and can highly recommend this company.

1. august 2022
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Mars Translation-logo

Besvarelse fra Mars Translation

Thank you for your kind words and support! We're delighted that you had a good experience with us. Providing excellent service is our top priority, and we're thrilled that we could meet your expectations. Your feedback motivates us to continue delivering the best service possible!

Bedømt til 2 ud af 5 stjerner

Not NRPSI, no legal credibility

"I confirmed with our RM, they are not NRPSI interpreters. Is that still work for you?"..... Enough said.

14. juli 2022
Uopfordret anmeldelse
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Besvarelse fra Mars Translation

Thank you for your concern, and we're sorry to hear about your experience. At Mars Translation, we take pride in our commitment. We'd like to understand your issue and work towards a solution. Please get in touch with us at support@marstranslation.com.

Bedømt til 1 ud af 5 stjerner

send spam emails to unlisted email…

send spam emails to unlisted email address'
AVOID like the plague.

6. juli 2022
Uopfordret anmeldelse
Mars Translation-logo

Besvarelse fra Mars Translation

Hi, thank you for the feedback and concern.
Would you please refer us to the email you are receiving from our side to address your issue? You can also refer your correspondence to contact@marstranslation.com for swift action.
We regret the inconvenience caused and eagerly await your response.

Bedømt til 1 ud af 5 stjerner

Terrible for translators

It's the Chinese CCJK agency under a different guise. I'm a freelance translator, and after registering on the website, I was contacted by a Chinese manager with bad English who told me the highest rate for my language is USD 0.04, and they won't pay me more than that (while the price they charge the clients for my language is USD 0.14 to 0.17!). Out of every batch of questions I asked, she preferred to only answer one (and it usually took her three to six days). She also told me that I had to take an online timed "exam" for every subject area I listed (IT, Gaming, Marketing, etc. - about 8 altogether), and that she would activate the exams herself. You won't believe it, but I actually agreed, and she activated the exams - first two at a time, than one, but still not my main specializations which I had highlighted at the very beginning. After I successfully took two "exams", I had enough of that and asked her to activate the one for the subject area I prefer. Still no reply - and no work either. Beware!

24. juni 2022
Uopfordret anmeldelse
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Besvarelse fra Mars Translation

Thank you for your concern, and we're sorry to hear about your experience. At Mars Translation, we take pride in our commitment. We'd like to understand your issue and work towards a solution. Please get in touch with us at contact@marstranslation.com.

Bedømt til 1 ud af 5 stjerner

They won’t stop spamming me

They won’t stop spamming me. Terrible

9. juni 2022
Uopfordret anmeldelse
Mars Translation-logo

Besvarelse fra Mars Translation

Hi, thank you for the feedback and concern.
Would you please refer us to the email you are receiving from our side to address your issue? You can also refer your correspondence to contact@marstranslation.com for swift action.
We regret the inconvenience caused and eagerly await your response.

Bedømt til 5 ud af 5 stjerner

Mars Translation has been a great…

Mars Translation has been a great resource for our organization. Great pricing, communication, and overall service. Eda is a joy to work with!

7. juni 2022
Uopfordret anmeldelse
Mars Translation-logo

Besvarelse fra Mars Translation

Thank you for your kind words and support! We're delighted that you had a good experience with us. Providing excellent service is our top priority, and we're thrilled that we could meet your expectations. Your feedback motivates us to continue delivering the best service possible!

Bedømt til 1 ud af 5 stjerner

They do not provide their services as…

They do not provide their services as of high quality as they promise. Their services are actually of low quality. I definitely would not recommend you collaborate with them in any way.

22. februar 2022
Uopfordret anmeldelse
Mars Translation-logo

Besvarelse fra Mars Translation

Thank you for your concern, and we're sorry to hear about your experience. At Mars Translation, we take pride in our commitment. We'd like to understand your issue and work towards a solution. Please get in touch with us at contact@marstranslation.com.

Bedømt til 1 ud af 5 stjerner

Spam to work email

I've never done business with this company, however, they decided it would be ok to spam my work email. Our company takes external emails as a security issue.

13. januar 2022
Uopfordret anmeldelse
Mars Translation-logo

Besvarelse fra Mars Translation

Hi, thank you for the feedback and concern.
Would you please refer us to the email you are receiving from our side to address your issue? You can also refer your correspondence to contact@marstranslation.com for swift action.
We regret the inconvenience caused and eagerly await your response.

Bedømt til 5 ud af 5 stjerner

Great review experience

Hi,

We are using Mars Translation regularly to translate our Web App to 8 different languages and we are satisfied with their quality of service and fast response times.

I strongly recommend their work!

Leo

10. januar 2022
Uopfordret anmeldelse
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Besvarelse fra Mars Translation

Thank you for your kind words and support! We're delighted that you had a good experience with us. Providing excellent service is our top priority, and we're thrilled that we could meet your expectations. Your feedback motivates us to continue delivering the best service possible!

Bedømt til 4 ud af 5 stjerner

Hi, Mr. Carol Chen

Hi, it's me Theaniev
I see your translate service was so good
And i love your service so much

7. januar 2022
Uopfordret anmeldelse
Mars Translation-logo

Besvarelse fra Mars Translation

Thank you for your kind words and support! We're delighted that you had a good experience with us. Providing excellent service is our top priority, and we're thrilled that we could meet your expectations. Your feedback motivates us to continue delivering the best service possible!

Bedømt til 5 ud af 5 stjerner

I would wholeheartedly recommend it

I had to translate a very complicated text from Spanish into Latin and I was extremely happy and satisfied with the whole thing. I will definitely come back next time I need a translation.

23. december 2021
Uopfordret anmeldelse
Mars Translation-logo

Besvarelse fra Mars Translation

Thank you for your kind words and support! We're delighted that you had a good experience with us. Providing excellent service is our top priority, and we're thrilled that we could meet your expectations. Your feedback motivates us to continue delivering the best service possible!

Bedømt til 5 ud af 5 stjerner

Great service

Great service. Quick and professional

9. december 2021
Uopfordret anmeldelse
Mars Translation-logo

Besvarelse fra Mars Translation

Thank you for your kind words and support! We're delighted that you had a good experience with us. Providing excellent service is our top priority, and we're thrilled that we could meet your expectations. Your feedback motivates us to continue delivering the best service possible!

Bedømt til 4 ud af 5 stjerner

Excellent polite service and…

Excellent polite service and interaction from Ms. Eda.
Translation delivered on time and our Spanish lawyers could find nothing to query.
The re-formatting of the 100plus page PowerPoint was first class.
I would give 5 Stars, but I regard 100% perfection as impossible.

10. september 2021
Uopfordret anmeldelse
Mars Translation-logo

Besvarelse fra Mars Translation

Thank you for your kind words and support! We're delighted that you had a good experience with us. Providing excellent service is our top priority, and we're thrilled that we could meet your expectations. Your feedback motivates us to continue delivering the best service possible!

Bedømt til 5 ud af 5 stjerner

My top choice for future projects as well.

I have a good knowledge on the language the original text was being translated to.

So, before Mars, when I used another translator service, I knew the quality sucked. To my complaint, the company wrote back "We are now having this project recheck and review the whole strings." but they only re-did one single sentence. And that sentence was the exemplary one that I used to point out how horrible the translation quality was. What a waste of time and energy. I actually wished the company hadn't replied back. A single line re-do on crappy translation felt insulting.

You can imagine how skeptical I was of all the translation services when Cathy first reached out to me. Despite my skeptical tone, Cathy has been very professional and responsive. More importantly, the quality of the translation was by far better than the one from "T*s".

I'd say it was one of the best service I got from translating companies in the past few years. I'm pretty satisfied with the pricing as well. It's a little more expensive than "T's" - but paying slightly more for something usable turned out to be cheaper in the end.

Oh, and, I had used the 'proofreading' service as well. I think that might've been important factor on the end-quality.

9. september 2021
Uopfordret anmeldelse
Mars Translation-logo

Besvarelse fra Mars Translation

Thank you for your kind words and support! We're delighted that you had a good experience with us. Providing excellent service is our top priority, and we're thrilled that we could meet your expectations. Your feedback motivates us to continue delivering the best service possible!

Bedømt til 5 ud af 5 stjerner

Great flexibility and turnaround time…

Great flexibility and turnaround time from Carol and the Mars Team. Will definitely use them again.

8. juli 2021
Uopfordret anmeldelse
Mars Translation-logo

Besvarelse fra Mars Translation

Thank you for your kind words and support! We're delighted that you had a good experience with us. Providing excellent service is our top priority, and we're thrilled that we could meet your expectations. Your feedback motivates us to continue delivering the best service possible!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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