Excellent customer service! I emailed Katiuska on multiple occasions and always got a prompt reply back. She was very professional and went the distance. Spoke to Mary I believe on the phone once an... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
"Overall, a solid experience with Maple Prime. My bottle of YSL Y Le Parfum arrived quickly and is 100% authentic, which is the most important thing. My only note is that the website images showed th... Se mere
Virksomheden har svaret
I purchased 2 samples they were 7.5 ml i received an email saying they messed up in they were .003 ml .i have never heard of colognes samples come in that small so I cancel the order when I called som... Se mere
Maple Prime went above and beyond to take care of my issue and stayed in touch every step of the way. Best customer service experience in fragrance PERIOD and I have spent 25k$ plus on perfumes from e... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Maple Prime - a one-stop-shop for discount cosmetics, original perfumes and colognes at attractive prices. Maple Prime was launched with the goal of becoming America’s No.1 perfume and fragrances e-commerce store, and the home of discount cosmetics online. Choose from our enormous selection of fragrances, cosmetics, as well as skincare, haircare, and nail care products. Our fantastic range includes both men and women’s fragrances and body care products. In addition, we stock a full selection of deodorants, shampoos, hair treatments, and styling products, and much, much more.
Kontaktoplysninger
1701 East Elizabeth Avenue, 07036, Linden NJ, USA
- +18552414200
- support@mapleprime.com
- mapleprime.com
3,8
God
200 anmeldelser
Har besvaret 80 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great OL Store
Not a bad store. These guys have great deals and ship quickly. So far I have not had a bad experience with them.
16. juni 2025
Besvarelse fra Maple Prime
Thank you for your feedback! We're glad to hear you've had a positive experience and appreciate your support. Looking forward to serving you again soon!
Arrived quickly and perfect condition
Arrived quickly, in perfect condition, in the original box and with plastic wrap still on. The bottle was in perfect condition. I will definitely order from this company again. I was taking a gamble with ordering this because I didn't know if this was going to be in the original bottle, as it was a present for my daughter who needed this Billie Eilish no. 3 for her collection. I am so glad I did. Absolutely no regrets. She even displays the box behind the bottles in her collection. She now has all 4 perfumes in the full size bottles and all but no.3 in the mini bottles.
25. august 2025
Besvarelse fra Maple Prime
Thank you so much for your lovely review! We're thrilled everything arrived perfectly and that it made the perfect gift for your daughter. So glad she loved it and her collection sounds amazing! We truly appreciate your support and hope to serve you again soon.
Wonderful accessible and so worth it
25. august 2025
Besvarelse fra Maple Prime
Thank you so much for your kind words! We're thrilled to hear you had a wonderful and accessible experience. Your support truly means a lot to us, and we hope to welcome you back again soon!
10/10 experience
Very good experience with this company. Fast shipping and arrived in great condition. Scent I chose is amazing as well.
27. august 2025
Besvarelse fra Maple Prime
Thanks so much! We're so glad you loved the scent and had a smooth experience. Hope to see you again soon!
Absolutely awesome customer servise .
Had an issue with a previous order. They went above and beyond to make it good. Will absolutely recommend them. And will be ordering many more times. Can't beat the prices or customer service.
25. august 2025
Besvarelse fra Maple Prime
Thank you so much for your kind words and support! We're truly glad we could resolve the issue and that you’re happy with both our service and pricing. Your recommendation means a lot to us, and we look forward to having you shop with us again soon.
Exactly what I wanted
Exactly what I wanted. Provided in a timely manner.
Looking forward to another purchase when available.
21. august 2025
Besvarelse fra Maple Prime
Thank you so much for your kind review! We're thrilled to hear the perfume was exactly what you were looking for and that it arrived promptly. We truly appreciate your support and look forward to serving you again soon!
It’s a fake perfume
It’s a fake perfume. I ordered good girl légère which I have owned multiple times and only bought from them because it is no longer available from real retailers like Sephora or Ulta or the likes. They sent me a fake. I can’t believe I paid so much money for a fake. Do not buy anything from them. I will try to contact them to get a refund and update this post.
1. september 2025
Uopfordret anmeldelse
Besvarelse fra Maple Prime
Thank you so much for your kind words! We're thrilled you loved the quality and packaging — we truly appreciate your support!
Great store
I ordered on the 9th and it was supposed to arrive on the 16th but it arrived on the 13th!. I ordered a bottle of bad boy cobalt for. a great price at $76 and it was 100% legit I am a teenager and i think if ur under the age of 21 this would be a perfect blind buy scent
12. august 2025
Uopfordret anmeldelse
Besvarelse fra Maple Prime
Thanks so much for the great review! We’re glad your order arrived early and that you’re enjoying Bad Boy Cobalt. It’s a solid choice, especially at that price.
We appreciate your support and hope to serve you again soon!
Love the scent
Love the scent. It's the best Luna rossa ocean I've experienced. Cheap price for a blind buy and I'm very happy with it! Only issue is I paid for expedited shipping and didn't receive it. I did get refunded the shipping fee
21. juli 2025
Besvarelse fra Maple Prime
Thank you for the great review! We're happy to hear you loved Luna Rossa Ocean and that it was a great blind buy. We look forward to making your next experience even better!
Great products and service
21. juli 2025
Besvarelse fra Maple Prime
Thank you so much for your kind words! We're glad you’re happy with our products and service. We truly appreciate your support and look forward to serving you again!
The service was great
The service was great the shipping time was excited and almost everyday I received a t message to let me know how the process going.
21. juli 2025
Besvarelse fra Maple Prime
Thank you for your wonderful review! We're so glad to hear you were happy with the service and shipping updates. We look forward to serving you again soon!
Besvarelse fra Maple Prime
Thank you for your kind review. We're pleased to hear you were satisfied with the quick shipping and the quality of our products. We truly appreciate your support and look forward to serving you again in the future.
Besvarelse fra Maple Prime
Thank you for the great review! We're glad to hear your order arrived quickly and met your expectations. We appreciate your support and look forward to serving you again!
Besvarelse fra Maple Prime
Thank you for your fantastic review! We're thrilled to hear you were impressed with our products, prices, and prompt service. Your support means a lot to us, and we look forward to serving you again!
Besvarelse fra Maple Prime
Thank you for the kind review! We're glad to hear you had a great shopping experience and that your order arrived quickly. We truly appreciate your support and look forward to serving you again!
Besvarelse fra Maple Prime
Thank you for your kind words! We're thrilled you loved the product and appreciated the fast shipping. Looking forward to serving you again!
Besvarelse fra Maple Prime
Thanks so much for your feedback! We're glad you were happy with the fast shipping and price. Hope to serve you again soon!
Trustworthy company
Trustworthy company, they will make things right for you otherwise they have great products and prices.
23. juni 2025
Besvarelse fra Maple Prime
Thank you so much for your kind words! We're truly grateful for your trust and support. At Maple Prime, we always aim to do right by our customers, and we're so glad to hear you’re happy with our products, prices, and service. We look forward to serving you again soon!
Besvarelse fra Maple Prime
Thanks so much! We're glad you’re happy with the cologne and fast shipping. We appreciate your support!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.