Couldn’t fault this company’s service. Extremely helpful with my first order, as it was a wool I hadn’t used before. Then when I was disappointed with the wool, obviously not their fault but the manuf... Se mere
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Se, hvad kunderne siger
Amazing service received quickly and when I emailed that I’d not received the bobbins they rung me within ten minutes and told me they were tucked inside the band of one of the balls of wool
My order arrived so promptly. I loved that I received pre-wrapped orange blossom Hayfield yarn,( I.e. unopened, therefore in perfect condition). This is important to me as I knit for premature babies... Se mere
Virksomheden har svaret
Great communication with a warm and friendly greeting! Great products which were promptly shipped. Added bonus is they still ship to Northern Ireland. Purchased several times and will return! Thank yo... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Family owned business based near Towcester in Northamptonshire. We are an online wool supplies shop and regularly have the lowest priced wools on the internet.
Kontaktoplysninger
Storbritannien
- manorfarmwools.co.uk
4,9
Fremragende
116 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Speedy delivery, carefully packed
The delivery came in two days, well packed but without any wasteful packaging. Manorfarmwools were the only company that had this particular shade.
it was sensibly priced and just what I wanted.
26. januar 2026
No problem transaction
26. januar 2026
Gorgeous wool!
27. december 2025
Needed one particular colour which you…
Needed one particular colour which you stocked then looked for the rest needed for Delft crochet pattern, so happy to buy from you. Also to complete another project had the claret and sage in stock so,full filled all my yarn in one purchase, prompt delivery. Thank you
1. januar 2026
Great selection of lovely wools
Great selection of lovely wools , good delivery. When the wool arrived it was really nice
1. januar 2026
Great company!
Amazing selection, really friendly customer services and a great price!! - what more can a yarn-addict ask for! 😂 this is a repeat order, and I’m already planning my next! highly recommend! x
27. december 2025
Easy to use website. Swift delivery
Easy to use website and everything delivered within a few days. Happy customer, will definitely be back!
29. december 2025
Package arrived undamaged and on time
Package arrived undamaged and on time. Thank you.
25. november 2025
Received quickly and well packaged
24. november 2025
When I brought the wool it did not knit…
When I brought the wool it did not knit up very well left holes in my work I emailed you got one reply then nothing more I find your aftercare service not very good at all I shall be sending all the wool back I ii
27. oktober 2025
Besvarelse fra Manorfarmwools
Hello Anne
You ordered from us 27-10-25 10 balls of Stylecraft Special DK Cream.
You emailed your dissatisfaction with the product on the 4-11-25.
A return email to you on the 4-11-25 at 21.04 acknowledging your complaint. Asking for the LOT number and asking you for your bank details in order that I could refund you to original 10 balls or an exchange to another 10 balls of Stylecraft DK, plus 5 Balls FREE for your inconvenience - No reply.
5-11-25 10.36 I asked if you could send the faulty yarn back to me and gave you our address. - No reply.
8-11-25 22.16 I followed up with another email asking you to advise what you would like me to do - No reply.
We had no further communication from you, until we received a 1 star product review on trustpilot for product quality.
You posted a further 1 star review for customer service, as above, and we have still not had any communication from you.
I am unsure, still what you would like me to do, either exchange 10 balls plus 5 balls FREE, or a refund- please advise, but we need the goods returned to send back to Stylecraft to be inspected.
I don't feel we could have offered you any better customer service, when you decline to engage with us.
Sarah
Besvarelse fra Manorfarmwools
Thank you
Great choice and price of wool
Great choice of wool, good prices, prompt service, will definitely use them again.
27. oktober 2025
Besvarelse fra Manorfarmwools
Thank you x
Besvarelse fra Manorfarmwools
Thank you x
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