Professional friendly service from purchase to delivery. Fast delivery to Nz I was impressed. It was for my nephews 18th birthday he was rapt when he saw the unique decanter. Thanks heaps. Greatly app... Se mere
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Se, hvad kunderne siger
Wave glasses were as advertised, really good quality and fit nicely in the hand. Everything about the purchase including the packaging was excellent.
Thanks guys, amazing turn around in order to delivery, lessthan 5 working days. Beautifully presented and packed I brought the “plan” decanter and 4 hammered glasses for my sons engagement and be... Se mere
My two Mt Asama Whisky Tasting Glasses came right on time and my sister absolutely loved it and the quality of the glasses. My glasses came with individual wooden boxes and even a free coaster. Love... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Malt & Brew, we sell unique glassware tailored towards whisky enthusiasts. Launched in 2020 and shipped directly from Melbourne, our glasses come packaged in beautifully designed gift boxes and wooden boxes, making them a perfect gift. Alongside our whisky glasses, we also sell whisky stones, decanters and other accessories for your home bar setup.
Kontaktoplysninger
PO Box 352, 3782, Emerald, Australien
- info@maltandbrew.com
- maltandbrew.com.au
4,8
Fremragende
250 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Perfect can’t wait to gift 🎁 it
20. juni 2022
Beautiful glasses and quick delivery!
Beautiful glasses and quick delivery!! Very happy.
16. juni 2022
Japanese whiskey glasses
I was so happy to receive my Japanese whiskey glasses so quickly . Sadly one was crack but now Hesitation they replace the straight away ,fantastic service. Very nice to drink out of. Cheers
2. juni 2022
Beautiful glasses
Beautiful glasses
Perfect to hold
Arrived in no time at all !!
Extremely happy with my experience
14. maj 2022
Customer service ?
Happy with product. However packaging was damaged and dirty. This was very disappointing as they were for a gift. Malt and Brew have ignored my many attempts made over a few weeks to discuss this. We specifically bought local to support local businesses and this is how we are treated.
14. maj 2022
Uopfordret anmeldelse
Poor customer service…
Placed an order and was received all ok.
Contacted them to see if I was able to exchange an item.
I was told it was possible if I covered the cost of shipping, which was all fine.
I had some problems receiving their emails so I contacted them on Facebook.
When I replied back to see how I went about this I had no response.
I sent them messages via email and Facebook. Also sent my contact number, still nothing.
To this day still haven’t heard back.
Very poor customer service.
10. maj 2022
Uopfordret anmeldelse
One happy customer
I highly recommend Malt & Brew. I recently purchased three glasses as gifts and they absolutely fantastic. I will be purchasing more for myself. The glasses are weighted perfectly, look amazing and feel great in the hand. Postage was very fast and the packaging ensured the glasses arrived intact.
4. maj 2022
Gorgeous glassware and the shipping was…
Gorgeous glassware and the shipping was super fast.
3. maj 2022
Quality glass awesome experience…
Quality glass awesome experience opening it, unfortunately I’m in wa and paid for express post and had to wait but due to Rona crapola it’s understandable
2. maj 2022
Terrible quality of products
Terrible quality of products. arrived damaged
18. april 2022
Uopfordret anmeldelse
Besvarelse fra Malt & Brew
Hi Andy,
Thanks for your review. We have issued a full refund for what was an unfortunate circumstance surrounding your order.
We take great pride in the products we sell and will ensure in future we do a better job of vetting each glass prior to leaving our warehouse.
Kind regards,
Thomas
Malt & Brew
The glasses are amazing and we didn't…
The glasses are amazing and we didn't expect the coaster so definitely a nice touch! A++++ for packaging and delivery is so quick.
6. april 2022
Exceptional service and products!
5. april 2022
I was looking for a special gift…
I was looking for a special gift (whiskey glass) for my best mate when I stumbled upon Malt & Brew online, great website great pricing & delivery was superb. I live in Vancouver British Columbia Canada & this made it so easy for me to have this bought & delivered.
Even though I couldn't touch my product it was well advertised with size & colours etc.
Really happy about my purchase & my mate was thrilled he has his personnel drinking glass, job well done Malt & Brew
"I'll Be Back"
5. april 2022
Hammered
Thanks guys, amazing turn around in order to delivery, lessthan 5 working days. Beautifully presented and packed
I brought the “plan” decanter and 4 hammered glasses for my sons engagement and because your prices are so reasonable I was able to buy him a bottle of Single Malt Dalmore whiskey to fill it.
Cheers again looking forward to your Amber Collection
Todd B - Newcastle NSW
5. april 2022
Quality not up to expectations
The Japan Inspired Hammer glasses I ordered were disappointing, they seem lower quality than pictured with a clear seam on one side. They were also cloudy so I had to clean them which is not ideal when they are a gift. Also the wooden box isn't as pictured with Edo Glass and Japanese characters on it, it is rebranded as Malt & Brew, which is fine as that is their business but don't picture something on the website that doesn't actually look like that in reality.
6. marts 2022
Disappointed
Disappointed in the quality of the glasses, especially the mountain glasses. If my husband's birthday hadn't been the day after they arrived I would have bought him something different.
4. marts 2022
Beautiful glasses just as pictured
Beautiful glasses just as pictured. Enjoyed some nice Whisky out of them.
21. februar 2022
Absolutely incredible quality
Absolutely incredible quality, my partner is thrilled ❤️
14. februar 2022
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