MajorMobiles UK Anmeldelser 7.153

I haven't received my order yet, and it's passed the expected delivery date and I still haven't even had a notification of dispatch. Currently not particularly impressed. Have contacted customer service, awaiting response, so will see what they do.

EDIT: took several emails (phone number doesn't work) to get a response and only when I gave them a deadline and advised I would be starting a chargeback and reporting to trading standards. Received confirmation today that my order has been cancelled, and now awaiting my refund. If there is a legitimate reason for an order being delayed then that's fine, but tell the customer about it! Promptly! Don't just give them radio silence and leave them thinking they've been scammed.

Didn’t receive parcel or refund

My son saved his pocket money to buy a metaquest3. It worked for a week. Majormobiles.com do not respond to warranty requests they promise.

No updates whatsoever on the order.
Tried contacting customer service to no avail.
No customer communication

UPDATE:
I haven't received the product that I had ordered.
Sent about 5 emails , no response.
Tried to call the number: not available.
Called the bank to open a dispute after sending another email to Majormobiles to avoid escalation ,no reply.
Sent another email to formally cancel the order as it has been 21 DAYS and the order status is: awaiting information.

I have no idea how this website managed to get any good reviews.

Muy buena en verdad la recomiendo gracias

Good price better than top refurbished one.Please consider selling the Apple charging plug when supplying phone even if it’s the same price for one from Argos £19

Great prices and super fast delivery

I bought an IPad in November 2024. It's in immaculate condition and just stopped charging. The Apple store confirmed that the logics board has ceased working. I have contacted Major Mobiles over 20 times via email and their online contact form due to the 2 year warranty. I have had no response. A waste of money, dodgy service and product!!

Shocking service – left with no other choice but to start a chargeback

I’ve never experienced customer service this poor before.

I purchased AirPods Pro 3 through Major Mobile and have had ongoing issues that are still not resolved. The worst part is the complete lack of response — I’ve sent multiple messages over the past month and have received no reply.

I’ve made several attempts to contact them and have effectively been ignored.

Because of this, I’ve now had to start a chargeback through my bank just to try and get my money back.

For a product at this price point, this level of support is unacceptable.

I’d still be open to resolving this directly, but that would require someone from Major Mobile to actually respond.

Order number 458582

Hi I placed an order on the 5th March and it was shipped out , and was meant to be delivered the 10th

Now Royal Mail has declared my phone missing that the driver said it was stolen in his van and was told told to contact seller
I have sent numerous emails and even call the number on their website no response

I will be giving major mobile to come to a resolution if not I will open a dispute with my bank has the iPhone 17prom max cost me a fortune .. either major mobile send me a new mobile or send me my funds back so I can go purchase at a different trusted store

Update : MAJOR MOBILE ARE NOT RESPONDING TO ANY OF MY EMAILS AND MY IPHONE IS STILL MISSING

ROYAL MAIL HAS TOLD ME TO TELL MAJOR MOBILE TO CLAIM COMPENSATION and they are failing to respond to me!! Avoid this company by all means if possible

NO REAL CUSTOMER SERVUCE! Very rude if they eventually responds to
your email!! Save yourself from the headache by ordering from Apple or other companies

Tracking number is
: AT028869304GB

Yet again ten out of ten, absolutely the two best phone fixers, my battery was dying and my charger port was done!! They had fixed both issues within the hour,the price was very competitive and I even got a smile, really recommend to all.😀😀

2nd purchase from this fantastic company. Bought an iPad a lot cheaper than anywhere else and it was delivered the day after ordering.

A very good price! The colour I requested wasn't available, got a call to ask if I'd like another colour. I did and it was delivered as described. Came with an adapter outside the box as it was a two pin plug with the Ipad.

The description did not match the product. Ordered iphone 14 which clearly mentioned in the description that it has one physical port and one eSim.. While the phone we reviewed had no physical sim port which caused quite inconvenience to us.Returning the phone we had to loose £50 as the box was opened and had to pay for the returns as well.

Bought Mac Mini M4, 1 star less because it’s from US works perfectly fine. Just they should mention it.

Best price I could find,
Delivery was quick,
Well packaged,
Super happy with product
MacBook Air 15.3 2025

Great service and very good price, highly recommended!

This is my second purchase from this company. Very competitive prices and super fast delivery. Would highly recommend them.

Use with caution. I collected a "brand new sealed" iPhone 17 from their warehouse in Heywood. But you're not collecting from major mobile warehouse it's a separate fulfilment company. The phone I received was opened and box all marked. I went back to warehouse but other iPhones they offered me were also opened and marked boxes. I've checked IMEI number and apple warranty registered 2 months ago. Submitted a return request under the 30 day guarantee but so far had no response. If you're expecting brand new sealed units as advertised, use with caution.

Edit.
Have received return instructions and have now sent back.

Really pleased with my experience with MajorMobiles from initial on-line order to opening my new Apple Air, which was purchased at a very competitive price. Excellent communications throughout. Would definitely use again and recommend to others. Thank you!