There was no communication about timing of shipment. Something I ordered in November was not delivered for over 6 weeks. Email communications asking for timing were ignored. The product seems fine,... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Did not receive my order until two months after. Communication was really bad! If you cannot ship on time for whatever reasons you should communicate that to your customers! Had to chase up my order o... Se mere
Virksomheden har svaret
Even though shipping took longer than I anticipated, my package arrived in perfect condition. I absolutely love my DEMAKER building bag. It is exactly what I have been looking for. The perfect black b... Se mere
Virksomheden har svaret
I bought a dress and an accessory online almost two weeks ago. I have yet to receive the accessory. I received the dress and want to return it. Five days ago, I emailed info at maisonorient dot com... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
World's most exciting fashion, accessories, home and beauty brands from the orient! Support local, sustainable brands by buying from Maison Orient!
Kontaktoplysninger
200 W 39th Street , 10018, New York, USA
- info@maisonorient.com
- maisonorient.com
3,2
Middel
61 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very nice I like it
9. december 2021
Besvarelse fra maisonorient.com
Thank you and we appreciate your positive feedback!
I love my earrings
I love my earrings. I messaged and said I needed them for a specific occasion and they messaged me told me when they shipped and when I would get them. Great customer service. The earrings came is a wonderful box. My whole experience was so easy. Im very excited to have found Maison Orient.
4. november 2021
Besvarelse fra maisonorient.com
Thank you and we appreciate your lovely feedback!
Very nice website and items with great…
Very nice website and items with great quality but a bit pricey if it wasn't for the prices I would've given it a 5 star
20. oktober 2021
Besvarelse fra maisonorient.com
Thank you and we are so happy to see your positive review. We carry over 130 brands and working on bringing more affordable brands for our beloved customers:) please visit us regularly for our new arrivals...
Besvarelse fra maisonorient.com
Thank you we appreciate your lovely feedback!
Besvarelse fra maisonorient.com
Hello,
We are sincerely sorry for the delay in delivering your package to you, we had customs issues that were beyond our control due to which the delivery was delayed. We hope you like your purchase despite the long wait and we hope to give you a much better experience the next time.
Maison Orient Team
The orders were over a month late and…
The orders were over a month late and they sent the wrong size
7. september 2021
Besvarelse fra maisonorient.com
Dear Yara,
We are very sorry for this mix up and delay. Due to Covid and restrictions, sometimes orders that are handmade can take longer than usual which is why the shipment was extremely delayed. Despite this long wait and unpleasant first experience, we hope you enjoy your purchase and we are here to further assist you if you need anything.
Maison Orient Team
I was very satisfied with the…
I was very satisfied with the professional service provided by Maison Orient. The platform is unique and the items included in the platform are of high standard
24. august 2021
Fast
Fast , great Customer service
I had a missing stone in one of the items that I got and they replace it for me
Thank you so much
4. august 2021
Excellent service
19. juli 2021
Needing to return clothes due to wrong sizes
I bought a significant amount of clothes and communication has dropped away about returns. The returns procedure outlined on the website doesn’t match the configuration of the website.
Waiting for instructions about how to return the clothes.
9. juli 2021
Very good experience
3. juli 2021
Happy customer
I love the cool unique pieces I bought! Very well made, and at a good price. Definitely will be buying from you again!
28. juni 2021
Amazing I love you guys
21. juni 2021
Excellent customer service
Excellent customer service. Super responsive and replacement products issued without any quibble.
21. maj 2021
Its first time I order from your shop…
Its first time I order from your shop and itd also last time , I ordered at 5 of may still my order not arrive and I contact alot no body answer me and tell me about my order .. i feel so bad of your dealing
19. maj 2021
Excellent customer service
Excellent customer service! I needed help with a sold-out product and they immediately did restock it. Also, shipping was fast -considering they shipped it to the US. I would definitely buy from here in the future and highly recommend the website.
25. marts 2021
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.