My wife loves the product. She says the shoes are really comfy. Customer Service was superb. I have to shout out Julia Meyers for taking care of my order. I had initially ordered the wrong... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
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Se, hvad kunderne siger
They are cute (albeit cheap) and shipping is fast but it’s a scam. They’re are not worth the price I paid or the fake full price they list. I wouldn’t pay more than $30. They’re a Chinese... Se mere
The quality of the Tabi look cheap and it looks/feels like fake leather. Same for the socks. The package comes in a tightly packed plastic bag, which until now has always been a bad omen for me.... Se mere
Thank you for amazing shoes, I love 💕 it. That’s so sad that the tariff affects your business…I always try to support an independent handmade business, but same time, I couldn’t afford those shoes u... Se mere
Virksomheden har svaret
3,8
God
31 anmeldelser
Har besvaret 62 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
My wife loves the product
My wife loves the product. She says the shoes are really comfy.
Customer Service was superb. I have to shout out Julia Meyers for taking care of my order.
I had initially ordered the wrong size and immediately sent an email about it. Julia responded to me saying that they will try their best to intercept the order before it gets shipped.
I got the product and the right size.
Only thing worth mentioning that could have been improved was the arrival of the product. I got an initial email i was supposed to receive on a Thursday. It arrived on the Tuesday, the following week.
21. marts 2026
Uopfordret anmeldelse
I’m ordering my next one
I’m ordering my next one. My daughter loves the one I bought for her. So I’m getting one for myself
20. marts 2026
Uopfordret anmeldelse
Exceptional Every time
Once more another great purchase with exceptional customer service. Thanks for making my referrals to friends that much easier!
19. marts 2026
Uopfordret anmeldelse
Scam
They are cute (albeit cheap) and shipping is fast but it’s a scam.
They’re are not worth the price I
paid or the fake full price they list. I wouldn’t pay more than $30.
They’re a Chinese company, not Japanese, and the heavy discounts due to “not shipping to the U.S. any longer because of Tarrifs,” is a marketing ploy.
I’m not sure how I fell for it but oh well. They’re cute but wouldn’t purchase if I had known better.
I also don’t appreciate the way they respond to reviews saying they’re fake due to an email not matching. I feel like that kinda proves my point further and it’s icky.
8. marts 2026
Uopfordret anmeldelse
The shoe is OK to wear, but definitely not a high quality product.
The quality of the Tabi look cheap and it looks/feels like fake leather. Same for the socks. The package comes in a tightly packed plastic bag, which until now has always been a bad omen for me. And the shoebox arrived quite crushed due to the shipping inside a plastic bag.
So it doesn't match the expectations you get from the website at all.
However they are comfy to wear. The fabric is soft. And the footbox is large enough (unless you want a barefoot feel, in that case it is a little narrow).
Seder and return operator is K&K GmbH in Cologne. The return adress in the contract is in Japan tho. So forget about returning the item.
All reviews are unprompted, so of course they can answer that the review is fake... However, the good reviews are unprompted as well!
This, I wanted to share photos of the shoes, but the option has been disabled.
All in all I wouldn't recommend buying the shoes. There are cheaper options for the same quality.
2. marts 2026
Uopfordret anmeldelse
Selling SHEIN items for too much money
They are selling SHEIN items for “exclusive” prices. Definitely not worth the price they’re asking. If you want to return the item the cost is higher than that of the item itself, so no one will send stuff back, since you then are responsible for everything in the process as well as cost. Don’t fall for the scam! Sadly I did. Save yourselves the trouble
2. februar 2026
Uopfordret anmeldelse
Wonderful I ordered a 39 it was…
Wonderful I ordered a 39 it was perfect!
I love them..
great service
16. februar 2026
Uopfordret anmeldelse
I literally NEVER post reviews and I…
I literally NEVER post reviews and I had my doubts about the company after reading stuff here. But their customer support was stellar, the delivery super quick, and best of all - the shoes are FANTASTIC. super soft, look great, very comfy. And I have super wide and tall feet so it's a nightmare to find something. I went one size up and they fit perfectly even with a sock (which I also recommend getting). If you have a narrow foot I'd recommend staying true to size for sure or maybe even down.
Amazing experience and highly recommended.
19. februar 2026
Uopfordret anmeldelse
Besvarelse fra Maisonnakamoto
Thank you so much for taking the time to share this, especially if you don’t usually leave reviews 🤍
It truly means a lot to us. We’re so happy to hear that the shoes exceeded your expectations, that the delivery was quick, and that our customer support made you feel confident in your purchase. And knowing they fit your wide and tall feet perfectly, that’s the best feedback we could hope for 🥹✨
Your detailed sizing advice will definitely help others in the same situation, so thank you for that as well.
If you ever feel like sharing how you style your Tabis, don’t hesitate to tag us, our whole team loves seeing our community wearing them 💕
— Maison Nakamoto Team
Thank You for Amazing Shoes!!
Thank you for amazing shoes, I love 💕 it. That’s so sad that the tariff affects your business…I always try to support an independent handmade business, but same time, I couldn’t afford those shoes until closing sale. I wish all artists’s great future and successes different way!! I may order bag and scarf as well:)
8. februar 2026
Uopfordret anmeldelse
Besvarelse fra Maisonnakamoto
Thank you so much for your kind and thoughtful message Jin Asukita thank you! 💕
Your support means a lot to us, and we’re so happy to hear how much you love your shoes. Messages like yours are always shared with our team, and they genuinely make our day 🥹💖
We’d be absolutely delighted to see how you wear your Tabis. If you feel like it, don’t forget to tag us on Instagram or TikTok our whole team loves seeing and re-sharing our community’s looks 💗
Thank you again for your support, and we’d be so happy to welcome you again for a bag or a scarf someday📦🛍️✨
— Maison Nakamoto Team
Love my Tabis!
6. februar 2026
Uopfordret anmeldelse
Besvarelse fra Maisonnakamoto
Thank you so much! 🥰
We’re incredibly happy to hear that you love your Tabis, it truly means a lot to us 🫶✨
Enjoy every step in them! And don’t forget to tag us on social media like Instagram or TikTok, we absolutely love seeing how you style your Tabis 💗
— Maison Nakamoto Team
fantastic shoes I cannot wait for…
fantastic shoes I cannot wait for spring so I can wear them outside
2. februar 2026
Uopfordret anmeldelse
Besvarelse fra Maisonnakamoto
Thank you so much for your lovely words! 🥰✨
We’re absolutely thrilled to hear that you love your shoes, spring can’t come soon enough! 🌸☀️
Knowing that you’re excited to wear them outside truly means the world to us. Each pair is made with so much care, and messages like yours motivate our entire team every single day 🫶
We hope they’ll accompany you on many beautiful spring moments. And if you ever feel like sharing how you style them, don’t hesitate to tag us, we love seeing our pieces come to life! 💗
Thank you again for your support,
— Maison Nakamoto Team
CAREFUL MAY be FRAUD
CAREFUL MAY be FRAUD! Item is sent NOT TRUE TO SIZE & NOT ACCOUNTABLE FOR REFUND / RETURNS … DO NOT BUY! 37 is short to size by a size or 1.5 ; Item Cost £110 and they told me I have to pay £60 to send it back ; that it takes circa 2 months to send item back & process my refund ; they avoid any responsibility whatsoever if item not delivered/ lost . They told me “ give it to a friend and we give you 50% discount on next item !!”
Not good ! Sounds fraud to me .
23. januar 2026
Uopfordret anmeldelse
Besvarelse fra Maisonnakamoto
Thank you for taking the time to share your feedback. We're sorry to hear about this experience.
After reviewing our records, we have not been able to locate an order matching the details provided in this review.
However, if you are a genuine customer who experienced an issue, we sincerely want to help resolve it.
We understand that sizing concerns can be frustrating, especially with international shipping. Our return policy and alternative solutions are designed to offer flexibility, though we recognize they may not suit everyone's situation.
Please contact us with your order number so we can verify your purchase, review your specific case, and work together to find the best solution to ensure you receive the right fit.
We're committed to doing everything we can to help.
— Maison Nakamoto Team
Besvarelse fra Maisonnakamoto
We're sorry to see this comment and want to clarify a few points.
After a thorough review by our team, we can confirm that no order matching this claim has ever been placed on our store. No name, email address, or order information linked to this comment could be verified by our logistics or customer service teams.
This experience does not reflect our products nor our level of service. It is very likely that the purchase was made on another website impersonating our brand or on a third-party site presenting itself as Maison Nakamoto.
We kindly remind customers to ensure they are ordering exclusively through our official website, which can be verified via our Instagram page where our official URL is listed.
If you are a real customer and need assistance, our support team is always reachable by email and will handle your case seriously and promptly.
— Maison Nakamoto Team
Amazing product
Amazing product. I was pleasantly surprised to see you included socks, which was thoughtful. There was excellent communication during the shipping process. Would definitely purchase from you again.
22. januar 2026
Uopfordret anmeldelse
Besvarelse fra Maisonnakamoto
Thank you so much for your kind words! We're delighted to hear that you loved the product and appreciated the socks – those little touches mean a lot to us! 💗
We're also glad that our communication throughout the shipping process met your expectations. Customer experience is very important to us, so your feedback truly makes our day! ⭐
Thank you for choosing Maison Nakamoto, and we can't wait to welcome you back! ✨
— Maison Nakamoto Team
I absolutely love the tabi flats i got
I absolutely love the tabi flats i got. Super comfortable and it came in time for when I needed them. Only thing I will say is that I may have purchased the wrong size as it was slightly snug for my feet, however I would still say that they fit perfectly. I'd probably wear them without the socks and have them as summer shoes. But otherwise, I have no regrets and I would buy them again.
12. januar 2026
Uopfordret anmeldelse
Besvarelse fra Maisonnakamoto
Thank you so much for your wonderful review! We're absolutely thrilled to hear that you love your Tabi Flats and that they arrived on time for you! ⭐
We're glad they're comfortable and that you have no regrets. Your idea of wearing them as summer shoes without socks sounds perfect!
Regarding the fit being slightly snug, if you ever feel they're too tight or uncomfortable, please don't hesitate to reach out to us. We're always here to help ensure you have the perfect fit.
Thank you again for choosing Maison Nakamoto, and we'd love to see you again! 🙌✨
— Maison Nakamoto Team
SCAMMERS
SCAMMERS! Took them a month to send the package, so didn’t get it until today. But oh my god, it is so clearly a scam. Worst crappy product. Horrible quality. Pure plastic ugly products. DKK 1000 down the drain - but wow, scammers are getting better
18. januar 2026
Uopfordret anmeldelse
Besvarelse fra Maisonnakamoto
We’re sorry to see this comment and want to clarify a few points.
After a thorough review by our team, we can confirm that no order matching this claim has ever been placed on our store. No name, email address, or order information linked to this comment could be verified by our logistics or customer service teams.
This experience does not reflect our products nor our level of service. It is very likely that the purchase was made on another website impersonating our brand or on a third-party site presenting itself as Maison Nakamoto.
We kindly remind customers to ensure they are ordering exclusively through our official website, which can be verified via our Instagram page where our official URL is listed.
If you are a real customer and need assistance, our support team is always reachable by email and will handle your case seriously and promptly.
— Maison Nakamoto Team
Sito super affidale !!!
Sito super affidale !!!
Ho ricevuto le scarpe in 2 settimane.
Scarpe e borsa bellissime.
Consiglio a tutti veramente
24. december 2025
Uopfordret anmeldelse
Besvarelse fra Maisonnakamoto
Thank you very much for your wonderful feedback⭐️
We are delighted to hear that you are satisfied with your experience, both with the delivery time and the quality of the shoes and bag. Customer satisfaction is a top priority for us, and comments like yours truly motivate our entire team.
Thank you again for your trust and recommendation. We look forward to welcoming you back soon!😊
— Maison Nakamoto Team
SCAM WARNING
SCAM WARNING: no shipping. they blocked me after I exposed their scam on IG and removed my comments stating that their product does not come from Japan, but instead is dropshipped from Ottawa, Ontario. do NOT trust
22. december 2025
Uopfordret anmeldelse
Besvarelse fra Maisonnakamoto
We’re sorry to see this comment and want to clarify a few points.
Maison Nakamoto is a Japanese brand. Our products are designed and produced in Japan.
We are not based in Ottawa, Ontario, however we do work with a logistics partner and a dedicated warehouse in Ontario, where part of our inventory is stored. This allows us to ship orders faster internationally. This is not dropshipping, our stock is owned, managed, and controlled by us.
After thorough verification,we cannot find any order, email, or prior contact linked to this review.
This strongly suggests that this comment was not written following a real purchase, but rather with the intention of misleading or harming our brand image.
Our standard process is simple and transparent: if there is any issue, we refund, reorder, or reorganize the shipment. That’s how we operate, and many verified customers can confirm this through their experience with us.
If you are a real customer and need assistance, our support team is always reachable by email and will handle your case seriously and promptly.
— Maison Nakamoto Team
I have ordered 2 pairs of Tabis now
I have ordered 2 pairs of Tabis now, they both came relatively quickly. They are absolutely beautiful shoes, high quality.
The costumer care is like no other, fast response, emailing with an actual employee instead of a bot. I have also had a size issue and they sent me another pair for free, while Letting me keep the old pair. I couldn't believe my eyes.
Can absolutely be trusted and I would 100 recommend the products!
15. december 2025
Uopfordret anmeldelse
Besvarelse fra Maisonnakamoto
Thank you very much for taking the time to share your experience.
We’re delighted to hear that your Tabis met your expectations in terms of quality and design, and that our team could assist you personally with the sizing issue. Providing attentive and dedicated support is something we truly value, and it’s wonderful to know it made a difference for you.
Your trust and recommendation mean a great deal to us, and we’re grateful to have clients like you as part of the Maison Nakamoto community.
— Maison Nakamoto Team
Excellent customer service and outstanding care
I would like to sincerely thank Maison Nakamoto for their professionalism and exceptional customer service. After an initial sizing issue, their team handled the situation with great care, kindness, and fairness. Mistakes can happen, but what truly makes the difference is how a company responds — and in this case, they went above and beyond. I am very satisfied with the experience and will definitely consider making future purchases with them. Highly recommended!
14. december 2025
Uopfordret anmeldelse
Besvarelse fra Maisonnakamoto
It’s truly kind of you to share such sincere feedback, thank you so much.
We’re delighted that your Tabis arrived safely , and that you felt well taken care of. Attention to every detail ⭐ from the shoes themselves to the packaging 🎁 is very important to us, especially during the holiday season 🎄
We can’t wait to welcome you back, and wish you very happy holidays!
— Maison Nakamoto Team
Dette er Trustpilot
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