Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I absolutely love every piece I have gotten from this wonderful company. I’ve purchased about 10 pieces and I love everyone of them great quality, beautiful, craftsmanship and they look like real gold... Se mere

Bedømt til 5 ud af 5 stjerner

What great customer service and absolutely beautiful pieces. The prices are just perfect for the quality you get. I immediately put on my new earrings the second I opened up the box!! Also I love lov... Se mere

Bedømt til 1 ud af 5 stjerner

Placed the order Early January, it is almost the end of February and I still have not received the package. The original package they shipped took about 4 weeks and was placed carelessly on the street... Se mere

Bedømt til 5 ud af 5 stjerner

The beautiful creations from Maisonfoufou are backed by their wonderful staff. I had made enquiries about a piece of their jewlery and recieved such a lovely message back. Their assistance was promp... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

3,8

God

TrustScore 4 ud af 5

63 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 40 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

The delivery is a month late

The delivery is more than an month late, I ordered in November for a Christmas gift and it's still not delivered.
Do not recommend.

Edit: after the brand's reply promissing a "solution" they only sent an notification saying the package has been shipped. Not much of a solution :) *
Still do not recommend.

24. december 2024
Uopfordret anmeldelse
Maisonfoufou-logo

Besvarelse fra Maisonfoufou

Thank you for sharing your feedback, and we deeply apologize for the experience you’ve had. This is certainly not the level of service we aim to provide. Please know that we are sending you an email shortly with a proposal to solve this issue. If you have not yet received the details or if there’s anything we can assist with, please feel free to reach out to us directly at info@maisonfoufou.com.

Bedømt til 1 ud af 5 stjerner

I would leave a review

I would leave a review, but I have not yet received my items. I ordered in November. Hoping it all comes before Christmas

24. november 2024
Uopfordret anmeldelse
Maisonfoufou-logo

Besvarelse fra Maisonfoufou

Thank you for sharing your feedback, and we deeply apologize for the experience you’ve had. This is certainly not the level of service we aim to provide. Please know that we are sending you an email shortly with a proposal to solve this issue. If you have not yet received the details or if there’s anything we can assist with, please feel free to reach out to us directly at info@maisonfoufou.com.

Bedømt til 1 ud af 5 stjerner

Product takes TOO LONG to be delivered

I ordered a couple of products at the beginning of December, it is almost end of December and the product in not even in transit to be delivered. This is unacceptable, will never buy anything from this vendor ever again.

19. december 2024
Uopfordret anmeldelse
Maisonfoufou-logo

Besvarelse fra Maisonfoufou

Thank you for sharing your feedback, and we deeply apologize for the experience you’ve had. This is certainly not the level of service we aim to provide. Please know that we are sending you an email shortly with a proposal to solve this issue. If you have not yet received the details or if there’s anything we can assist with, please feel free to reach out to us directly at info@maisonfoufou.com.

Bedømt til 1 ud af 5 stjerner

Never get it...

Alternatif more than 2 week-end, the stuff is always stucked in China...

2. december 2024
Uopfordret anmeldelse
Maisonfoufou-logo

Besvarelse fra Maisonfoufou

Thank you for sharing your feedback, and we deeply apologize for the experience you’ve had. This is certainly not the level of service we aim to provide. Please know that we are sending you an email shortly with a proposal to solve this issue. If you have not yet received the details or if there’s anything we can assist with, please feel free to reach out to us directly at info@maisonfoufou.com.

Bedømt til 1 ud af 5 stjerner

First of all I can't upload a photo…

First of all I can't upload a photo because we haven't received our product. Order 3 items for a Christmas gift on Dec 1st, was processed on Dec 6th with not other updates! I reached out to C/S and just get the usually fluff text book answers. My option do not purchase anything from them, the product is coming directly from China, and they do not care about timely transactions. 7 - 15 working days??? REALLY?? Live and learn on my part but now my Niece will not be opening a gift on Christmas this year! I probably should monitor my CC now too.. Buyer Beware!

20. december 2024
Uopfordret anmeldelse
Maisonfoufou-logo

Besvarelse fra Maisonfoufou

Thank you for sharing your feedback, and we deeply apologize for the experience you’ve had. This is certainly not the level of service we aim to provide. Please know that we are sending you an email shortly with a proposal to solve this issue. If you have not yet received the details or if there’s anything we can assist with, please feel free to reach out to us directly at info@maisonfoufou.com.

Bedømt til 1 ud af 5 stjerner

Terrible experience

They tell me to put a good review with everything and a photo, but my order has not arrived, I was very disappointed with the customer service, it took weeks to send my order because the things I ordered were not in stock, the worst thing was that it was decided that they would send me first what they had and as soon as they came back in stock the other items would be sent in a second package, in the end they ended up waiting until everything was there because it surely does not suit them that there were 2 shipments, in my life I will never buy from this brand again and I will make sure that whoever wants to order from this brand retracts. I have a terrible experience

13. december 2024
Uopfordret anmeldelse
Maisonfoufou-logo

Besvarelse fra Maisonfoufou

Thank you for sharing your feedback, and we deeply apologize for the experience you’ve had. This is certainly not the level of service we aim to provide. Please know that we are sending you an email shortly with a proposal to solve this issue. If you have not yet received the details or if there’s anything we can assist with, please feel free to reach out to us directly at info@maisonfoufou.com.

Bedømt til 1 ud af 5 stjerner

Cheap cheap plastic

Cheap cheap plastic. 2 of the 3 necklaces literally broke into beads everywhere when I unpacked. The 3rd was less than dollar store quality. I could have made that same necklace for $0.75.For the prices it's ABSOLUTELY trash. Do not spend your money. The only reason I gave 1 star is because they finally refunded me after a few back and forth emails.

15. november 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Items are super cheap

Items are super cheap. I ordered earings and necklaces thinking I’m getting some good jewelry. First off messaging customer service asking for an update after 10 days and all they had to say is you can track your order here ….. (that I knew and I asked why it is not sent after 10 days). Second, I got the items and regretted it right away!!! I could literally get it from Shein with better PRICE and better MATERIAL! Not recommended at all

17. september 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

hurry up and give me my package

why is my package ready to ship for 1 month and still didn’t ship? are you coming from hong kong? do you plan on taking more than a month to give me a small necklace i don’t know what you’re doing but i don’t think your sales are exploding to take that long so just put that necklace in the bag bro, hurry up. I’m tired of waiting for you and i know that necklace didn’t take 34 dollars to make but i still bought it and this is just disrespectful. definitely not going to order anything else

26. august 2024

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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