Stay clear of this company it took over…
Stay clear of this company it took over a month to receive my order which do not fit and when trying to contact them for to return my order they ignore all my messages
19. juli 2026
Uopfordret anmeldelse
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Virksomhedsoplysninger
Skrevet af virksomheden
Maison and Aurora is a modern activewear brand designed for women who value both style and performance. We create pieces that move with you, whether you’re training, running errands, or simply enjoying your day. Every design focuses on fit, comfort, and a clean aesthetic that feels effortless. Our collections are inspired by a balance between function and lifestyle. We combine high-quality materials with flattering cuts to ensure every item not only performs well, but also looks refined. From sculpting leggings to versatile sets and dresses, each piece is made to support your routine while elevating your look. At Maison and Aurora, we believe that activewear should do more than just function. It should make you feel confident, comfortable, and ready for anything. That’s why we pay close attention to detail, from fabric selection to final fit. We are committed to delivering a smooth and reliable shopping experience, with a strong focus on customer support and satisfaction. Our goal is simple: to provide timeless activewear that fits seamlessly into your everyday life.
Kontaktoplysninger
3,2
Middel
9 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
3,2
Excellent experience with…
Excellent experience with Maisonandaurora! Everything from ordering to delivery was smooth and hassle-free. My order arrived quickly, was carefully packaged, and the quality exceeded my expectations. The product looks exactly as described, and the customer service was friendly and responsive. I’m very happy with my purchase and will definitely order from them again.
10. juni 2026
Uopfordret anmeldelse
good quality and fast delivery so I am…
good quality and fast delivery so I am completely satisfied
15. juni 2026
Uopfordret anmeldelse
Ignored my contact emails to return my…
Ignored my contact emails to return my order, then contacted me after 30 days stating I was no longer eligible for return.
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra Maisonandaurora
Hi Reagan,
We’re sorry to hear you feel disappointed with your experience.
We would however like to clarify that we did not refuse your return request. As explained in our email, your request was received outside of our standard 30 day return period. Since you mentioned that you had contacted us earlier without receiving a response, we simply asked if you could provide the original email as proof of earlier contact so we could review the situation fairly for you.
We are still happy to look into this further like we said.
Kind regards,
Maison and Aurora Support
Do not order from this company
Do not order from this company - stay away!
I wanted to return items as they didn’t fit me, contacted M&A well within the given timeframe and after several ignored messages requesting a returns address they kept responding offering a 50% refund. This amount would be less than receiving a refund on the products I wished to return. They do not operate by the consumer contracts act 2013 so I’d strongly advise not to order from them.
3. maj 2026
Uopfordret anmeldelse
Great clothes for a good price and…
Great clothes for a good price and Quick delivery as well!
31. marts 2026
Uopfordret anmeldelse
Great experience overall
Great experience overall. The set fits true to size and gives really good support during workouts. I also liked that the fabric is not see through, which is always a concern for me. Customer service responded quickly when I had a question. Happy with my purchase.
23. marts 2026
Uopfordret anmeldelse
Kjolen sto overhode ikke tid…
Kjolen sto overhode ikke tid forventningene. Langt fra det jeg så på nettsiden. Så jeg ville returnere. Heldigvis handlet jeg via klarna, for å returnere var ikke enkelt. Først fikk jeg beskjed om at jeg ikke måtte registere retur/ fryse betalingen i Klarna, da ville alt ta lengre tid… Når jeg fikk svar fikk jeg en masse svada, men hovedsakelig tidløs om redusert pris etc, da jeg avslo det ble det stille. Så hver gang klarna hadde vært i kontakt fikk jeg et nytt tilbud om redusert pris- og opplysninger om hvor dyrt det er å returnere. Jeg sa igjen og igjen at jeg ville returnere koste hva det koste ville. IKKE GJØRHANDLE HOS DISSE. Betal i hvert fall ikke direkte.
16. juni 2025
Uopfordret anmeldelse
Elendig returservice + dårlige klær
Klærne var mye styggere enn på bildene. Stoffkvaliteten var dårlig. Da jeg ville returnere fikk jeg ikke returadresse, men de forsøker å forhindre meg fra å returnere med å tilby rabatt om jeg heller beholder plaggene. Og jeg har sendt enda en mail for å si at jeg vil returnere alle plaggene jeg hadde fått.
Så venter enda på returadresse og lurer på om jeg er blitt lurt...
9. juni 2025
Uopfordret anmeldelse
Besvarelse fra Maisonandaurora
Thank you for your review.
We’re sorry to hear about your experience, however after carefully checking our system, we’re unable to find any order or contact history that matches the details described.
It’s possible that this review may have been intended for a different store, as we always provide clear return instructions and respond consistently to all customer requests.
If this order was placed with us, please contact our support team at support@maisonandaurora.com with your order number so we can assist you immediately and resolve this properly.
We take customer satisfaction very seriously and are always here to help.
Kind regards,
Maison and Aurora Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.