We had a chipped quartz worktop repaired yesterday by Magicman Leeds. It is a very professional repair by a lovely young man who was very polite and efficient. You cannot see where it was repaired. Ve... Se mere
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Se, hvad kunderne siger
booked job 2 months and paid in advance. both times the appointment got cancelled citing "sickness" to the person and wanting to reschedule. each reschedule is 4 weeks hence and completely unaccept... Se mere
I’m over the moon with the results! My dog had chewed my kitchen shelf and now you wouldn't even know. Easy to arrange, great price and amazing results! I just wish I could put pictures on here to sho... Se mere
Unreal service! Wood grain porcelain tile had a crack the size of a 2p coin The technician came out, filled the crack and then hand painted it back to look almost better than what it looked like.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Magicman aims to repair, restore and extend the lifespan of damaged items that would otherwise go to the landfill, saving time and money for the customer and helping to protect the environment. We repair hard surfaces such as worktops, flooring, doors, window frames, tiles, baths, shower trays, basins and sanitaryware. With over 30 years’ experience, the management at Magicman have built an enviable and unsurpassed reputation for excellence. Magicman is the MOST accredited hard surface repair, restoration, and refurbishment contractor in the United Kingdom today. Our award-winning reputation at home and overseas for high-quality workmanship and project delivery cements our position as the Global market leader. Spanning multiple industries, Magicman provides onsite repair and restoration services to all hard surfaces internal or external, including wood, laminates, composites, acrylic, fibreglass, powder coated aluminium, glass, ceramic tile, vitreous china and so much more. From the mundane to the bizarre, nothing can surprise us! Magicman services are available in the UK and worldwide.
Kontaktoplysninger
Gordon House, BN41 1GL, Brighton, Storbritannien
- 03454581010
- enquiries@magicman.co.uk
- magicman.co.uk
4,0
God
908 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 35 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
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Absolutely terrible
Absolutely terrible! Assured a repair would be an unnoticeable repair on a window frame. Two attempts later it’s now yellow on a white frame. Expert technician came to examine works and said they would have another go using other paint. But would not achieve a match after all the assurances. Then heard nothing further from him. Now having to replace the whole frame as the repair looks ridiculous and wasted so much time. I would not use this company!
17. januar 2025
Besvarelse fra Magicman Holdings Ltd
Good Afternoon Jane,
Thank you for your review. We are sorry you feel this way in regards to the repair. We always follow the NHBC Guidelines, and our technicians noted you were inspecting all repairs with a torch light.
Thanks
Magicman
Besvarelse fra Magicman Holdings Ltd
Good Afternoon,
Thank you for your review. We were appointed on your home insurance claim but were not able to offer a repair.
Thanks
Magicman
Besvarelse fra Magicman Holdings Ltd
Thank you for your kind words! We’re delighted that our team provided a polite and efficient service and that you’re happy with the results. If you ever need us again, we’d be glad to help.
Best regards,
The Magicman Team
Very professional & friendly .
27. januar 2025
Besvarelse fra Magicman Holdings Ltd
Thank you for your feedback! We’re glad to hear you found our team professional and friendly. If you ever need our services again, we’d be happy to help.
Best regards,
The Magicman Team
Besvarelse fra Magicman Holdings Ltd
Thank you for your feedback! We’re glad to hear that the process was hassle-free and that you’re pleased with the results. If you ever need us again, we’d be happy to help.
Best regards,
The Magicman Team
I was amazed at the finished result
I was amazed at the finished result.
The chip in my enamel bath tub was completely repaired.
I would thoroughly recommend this company. The whole process from sending pictures of the damage to the guy that did magic was easy.
I’m definitely saving their details.
15. januar 2025
Besvarelse fra Magicman Holdings Ltd
Thank you for your amazing feedback! We’re so pleased to hear that you were impressed with the repair and that the process was smooth from start to finish. Our team takes great pride in restoring surfaces, and it’s fantastic to know you’d recommend us.
If you ever need us again, we’ll be happy to help!
Best regards,
The Magicman Team
Awful
Unfortunately our experience was awful and is still ongoing. One of MM engineers came into our home and ruined the furniture he was meant to be fixing - literally two small scuffs have turned into having to have the whole of the top of the piece redone. He got spray every where and we are still awaiting a solution.
6. januar 2025
Besvarelse fra Magicman Holdings Ltd
Good Afternoon,
Thank you for your review, this is an ongoing case and we are doing everything we can to resolve this.
Thanks
Magicman
Awful experience
He came to repair some scratches on dining table, I didnt realise they did this by sanding out scratches. He turned up with one dust sheet and no vacuum, the mess he left us with took hours to clean up, we had only just had everything new after house fire it was all covered in this really fine dust, it was in joins of floor, took hours to clean the room. What a disgrace turning up not prepared to protect my property knowing what he was going to do. Shame on you magic man.
10. januar 2025
Besvarelse fra Magicman Holdings Ltd
Good Afternoon,
Thank you for your review. We apologise you feel this way and we will look into this internally.
Thanks
Magicman
We have used this company many times…
We have used this company many times and although they are not cheap, they supply a tremendous service.
18. december 2024
Besvarelse fra Magicman Holdings Ltd
Thank you for your continued trust in our services! We truly appreciate your loyalty and are glad to hear that you value the quality of our work. We strive to deliver the best possible results, and your feedback means a lot to us.
If you ever need us again, we’ll be happy to help.
Best regards,
The Magicman Team
Quick turnaround
Quick turnaround, from quotation to arranging labour to site. Works completed quickly and to a high standard.
13. januar 2025
Besvarelse fra Magicman Holdings Ltd
Thank you for your feedback! We’re glad you were pleased with the quick turnaround and high standard of work. Our team takes pride in delivering efficient and quality service. If you ever need us again, we’d be happy to help.
Best regards,
The Magicman Team
Besvarelse fra Magicman Holdings Ltd
Thank you for your kind words! We’re delighted you had a fantastic experience with our service. If you ever need us again, we’d be happy to help.
Best regards,
The Magicman Team
Besvarelse fra Magicman Holdings Ltd
Thank you for your excellent feedback! We’re delighted to hear that you were impressed with the quality of our work and the care we put into it. If you ever need our services again, we’d be happy to help.
Best regards,
The Magicman Team
Nice friendly & prompt & knew what he…
Nice friendly & prompt & knew what he was doing
5. februar 2025
Besvarelse fra Magicman Holdings Ltd
Thank you for your feedback! We’re glad our technician was friendly, prompt, and knowledgeable. We always strive to provide a professional and efficient service. If you ever need us again, we’d be happy to help.
Best regards,
The Magicman Team
Besvarelse fra Magicman Holdings Ltd
Thank you for your kind words! We’re thrilled that you received excellent service and your table looks as good as new. If you ever need us again, we’d be happy to help.
Best regards,
The Magicman Team
Super communication
Easy and quick communication. Best quote compared to the other companies I contacted. Very thorough technician and a spotless fix of a £2 coin sized crack in our bath.
23. januar 2025
Uopfordret anmeldelse
Besvarelse fra Magicman Holdings Ltd
Thank you for your kind words! We’re delighted that our communication was smooth and that you found our quote competitive. Our technicians take great pride in delivering thorough, high-quality repairs, so it’s fantastic to know you’re happy with the results. If you ever need anything, don’t hesitate to reach out.
Best regards,
The Magicman Team
A Huge Big Thank You to Team Magicman
A Huge Big Thank You to Team Magicman
Jamie Brennan, your technician was absolutely brilliant. He let me know when he expected to arrive and was within minutes of the estimate. Jamie was engaging, interactive and fun.
Most of all the work he carried out both via Symphony and for us directly was and is absolutely superb
Great to find a business these days run with such great care and attention to detail so Well Done
22. januar 2025
Uopfordret anmeldelse
Besvarelse fra Magicman Holdings Ltd
A huge thank you for your fantastic feedback! We’re so pleased to hear that Jamie provided such a brilliant experience, from clear communication to delivering superb results. We take great pride in our work, and it’s wonderful to know you appreciate our attention to detail. Your kind words mean a lot to the whole team, and we’ll surely pass your compliments on to Jamie.
If you ever need us again, we’ll be happy to help!
Best regards,
The Magicman Team
I recently had a new boiler fitted and…
I recently had a new boiler fitted and the engineer caused some damage to my kitchen work surfaces. Accidents happen so he took pictures and sent them to his office. They sent out an engineer from Magicman and within a couple of hours he made the worktop look like the damage had never happened! Absolutely amazing and Luke was a great lad to chat too as well. I would definitely recommend this company as I didn’t think this type of repair was possible!
29. januar 2025
Uopfordret anmeldelse
Besvarelse fra Magicman Holdings Ltd
Thank you for sharing your experience! We understand that accidents happen, and we’re so pleased we could restore your worktop to its original condition. It’s great to hear that Luke provided excellent service and made the process a positive one. We’ll be sure to pass on your kind words to him!
If you ever need us again, we’d be happy to help.
Best regards,
The Magicman Team
Reliable and great workmanship
Jack was very friendly, professional and arrived on time. He worked neatly and left my kitchen cupboard door looking brand new again! Thank you.
30. januar 2025
Uopfordret anmeldelse
Besvarelse fra Magicman Holdings Ltd
Thank you for your lovely feedback! We’re delighted to hear that Jack provided a friendly and professional service, and that your kitchen cupboard door looks as good as new. We’ll be sure to pass on your kind words to him!
If you ever need us again, don’t hesitate to get in touch.
Best regards,
The Magicman Team
Let me add to the 1-star reviews…
Let me add to the numerous, recent 1-star reviews of Magicman. The only magic here is how they manage to convince people like me to part with so much money for sub-standard work. I paid £222 in Oct 24 for a small repair to the chipped corner of a quartz worktop. No warranty for the work could be provided, which speaks volumes for the confidence Magicman have in their own workmanship. The repair has already failed (Jan 25) and Magicman don't want to know. They also had the gall to offer a 10% discount on re-doing the work, without a trace of irony! If a company can't offer any guarantees of their work, why offer to do the work in the first place? Had they said, save yourself £200, you're better off not repairing this as it will fail in 3 months, I would've had more respect for a bit of honesty. As it is, they've fleeced me for a costly repair they knew wouldn't work. Seems lots of others have had similar experiences. Avoid like the plague.
22. januar 2025
Uopfordret anmeldelse
Besvarelse fra Magicman Holdings Ltd
Good Afternoon,
Thank you for your review. Your were sent the estimate, unfortunately we were not able to offer a warranty for this repair. This was accepted by yourself.
Thanks
Magicman
Exceptional craftsmanship
Exceptional craftsmanship and attention to detail, really did sort out a damage issue. Delighted with the results.
9. december 2024
Besvarelse fra Magicman Holdings Ltd
Good Afternoon,
Thank you for your review, we are pleased to hear you were happy with your repair.
Have a lovely weekend
Thanks
Magicman
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