Helpful company
Like another reviewer, my blade bearings seem to have worn out after only a couple of months. However, I had no trouble getting a response to my email. An assistant gave me some advice, asked some questions, and soon dispatched a replacement. I may add another review when I've seen how well the new part holds up. Nutribullet's website says blades should be replaced every 6 months if you're using the appliance daily. Perhaps a compatible part, at a much lower price, won't have that life-span, but I found the company very helpful. I can imagine that getting "mailbox full" responses would be incredibly frustrating, hence the negative review, but that wasn't my experience at all.

