Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
2,0
11 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ordered 2 dresses sent them back which I was happy to pay £20 plus for the return however I am 4 weeks in numerous emails sent with no response and still no refund! So if anything I’m even more down money wise from paying the dresses aswell as my return !
Do not buy from this company. What I ordered was not what was received. The shoes were not suede as advertised and I ordered a size 7. They sent an 8.
There was no response to numerous emails. Shocking. I got my money back fortunately via my bank but beware!!
They are scammers, I ordered a two-piece for 2months now, I am yet to receive the item. No response to my email.
BEWARE! Buy from this storefront at your peril! Ignore the glossy pics and fake European vibe it is a Chinese drop shop that sells very cheap Chinese knock offs. I ordered a pair of sandals for £83 and when they eventually arrived they were nothing like the image on the site and were made of a cheap vinyl like material. I have received no acknowledgement of purchase or receipt by either email or in the package. Delivery took 3 weeks. Were they priced at £25 i would have lived with them. I received no recepit by email or with the goods and they have yet to respond to an email requesting information on how to return the goods. The UK phone number just rings off immediately. I known realise this is not of many glossy shopfronts - known as dropshops - that are little more than marketing strategies to offload low quality Chinese products. Learn from my mistake!
If I could put zero I would!
Delayed receipt of item. When it did arrive it was very poor quality. Have emailed, as per website to initiate a return… 4 emails and no responses. Have tried their ‘contact us’ which states they will respond in 24 hours… still nothing. Tried their phone number which clearly has been disconnected and now has an Australian number.
Am guessing I won’t be getting my money back anytime soon.
AVOID PURCHASING FROM HERE AT ALL COSTS!
The item I ordered was described as being Hugo but there is absolutely no branding and the product does not feel ‘quality’. I have emailed them numerous times asking for a return but I have not had a reply. When I try phoning it just cuts out. Please don’t use this company
Do not buy from this company unless you are prepared to send a return to an address in China at your own expense. That's providing it ever gets there!!! The dress I ordered was nothing like that in the photo, it was a size small but could easily have been a large. Have cut my loses but would like to warn others thinking about buying something from this rip off company
Not happy at all. Was not aware before buying that these were being shipped from china. If I had known I wouldn't have bought from them as I needed these delivered quickly. Unable to cancel as they say they have already been shipped. Its now been 11 days since purchasing and the tracking is still saying they are in China and not even left the country.
WILL NEVER PURCHASE FROM THIS COMPANY AGAIN..
can't even start the return and refund until they arrive, eventually.
They sell COUNTERFEIT GOODS
DO NOT BUY - I am in a dispute with them
Part of my current email:
Should you fail to provide a satisfactory resolution immediately, I will pursue all available remedies, including:
• Initiating a chargeback or Section 75 claim (where applicable) through my payment provider;
• Reporting the sale of suspected counterfeit goods to Trading Standards and other relevant consumer protection authorities;
• Reporting the matter to Hugo Boss for investigation of potential trademark infringement; and
• Providing all photographs, product listings and correspondence as evidence in support of my claim.
Your statement that this is your "final offer" does not alter my legal rights. This remains my final attempt to resolve this matter directly before escalating it further.
I strongly advise that you review this complaint properly and provide a satisfactory resolution without further delay
One of the worst experiences I have had, quality of shows are very poor and delivery very slow no full refund available
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
