Following a friend’s recommendation for some Loxkin Oil, I discovered a local stockist, I can’t believe I haven’t heard of this firm before. From my initial call to Rachel to collecting the goods, it... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent service - there has been a few duff sets on Amazon having issues with polishing compound, so it's great to report that the set sent by Westcountry Machinery 4 Wood is genuine, in perfect con... Se mere
Our usual supplier seem to have stopped stocking these sanding blocks and we needed some in a hurry! These arrived really quickly and solved our problem. Will be using only this company from now on! 1... Se mere
I needed a new festool plunge saw next day (Saturday). These guys had it out to me within 18 hours. Couldn't ask for better.
Virksomhedsoplysninger
- Værktøjsbutik
- også i
- Butik med entreprenørmaskiner og -udstyr
- Butik med snedkeriudstyr
- Håndarbejdsbutik
- Isenkræmmer
- Skrueleverandør
Om Westcountry Machinery 4 Wood
Skrevet af virksomheden
Westcountry Machinery 4 Wood prides itself on offering a quality service to all customers at all times.
Our trusted brands include Festool, Bessey, Bondhus, CMT Orange Tools, Jet, Mafell, Charnwood, Famag, Laguna, Metabo, Tormek, Trend, Veritas, Robert Sorby, to name but a few. Warranty is provided on all of our new tools and machinery ranging from 1 to 7 years and with Robert Sorby, a lifetime warranty.
Kontaktoplysninger
Beacon Kilns, High Street Village, PL26 7SR, St Austell, Storbritannien
- 01726 828388
- info@machinery4wood.co.uk
- machinery4wood.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very easy to find what i was looking…
Very easy to find what i was looking for and helpful on the phone.
Amazing customer service response
After quick delivery of my new Festool and my feedback on the scuff marks, Westcountry quickly took appropriate action addressing the issue in full and compensated above expectation. They also provided the feedback to Festool who also got in touch to ensure the issue was addressed. Impressive customer service!
Charges for returns? Gives wrong returns address
I ordered 4 Bessey clamps but accidentally selected the wrong model.
I decided to return them.
The Westcountry Machinery 4 Wood website states a 15% restocking fee applies on both the ‘Returns’ and ‘Terms and Conditions’ web pages.
When I contacted Westcountry Machinery, an employee denied the restocking fee would apply and dismissed my concerns about the website’s wording with an abrasive email.
I attempted to return the clamps to the address provided on the invoice and website, but the Post Office couldn't verify it for Parcelforce, as no business at that address exists.
After two hours and several post office visits, I contacted Westcountry Machinery 4 Wood and was that the address needs a "T" at the end of the postcode instead of an "R” that is on the invoice and website.
The member of staffs' attitude was rude and dismissive, and he clearly felt I should have known about the postcode error.
In summary, Westcountry Wood 4 Machinery claims they do not charge a restocking fee, although their website indicates otherwise.
Also, be aware of the misleading postcode format when returning items and expect poor customer service if you meet issues.
Extremely helpful with advice over the…
Extremely helpful with advice over the phone and delivery very prompt with email update on item to follow.
Easy site to use and quick delivery
Very easy to deal with .package arrived…
Very easy to deal with .package arrived bang on time ,exactly what was ordered a d in good condition.
Excellent service
The items ordered were dispatched quickly, extremely well packed and delivered on time.
Excellent customer service
Excellent customer service, item despatched very quickly. Delivery company was a let down.
Product as advertised
Product as advertised. The only issue related to the Royal Mail courier delivering it to the wrong address.
An enjoyable and efficient shopping experience
Excellent product ,helpful and efficient staff and fast delivery .
Very easy and straightforward…
Very easy and straightforward transaction, this is the second time I have used this company and their prices are very competitive.
Good price
Good price, 3 day delivery. Perfect condition on arrival. Will use you again ! Thank you
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