Absolutely fantastic service. I decided to sell my old work laptop to Macback and it was picked up promptly via their prepaid DPD courier service. The pickup was smooth and effortless and Macback have... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Couldn't have been more efficient and easy! Logging the quote was quick and easy; collection was fast and efficient via DPD, with packaging provided; and I received confirmation of quote acceptance wi... Se mere
Virksomheden har svaret
Sold MacBook Pro at best price compared to other sites. Submitted quote Friday, Mac picked up Saturday and packed into secure box. Tuesday quote agreed, money in bank Wednesday. Impressive ser... Se mere
Virksomheden har svaret
From the first contact to collection, assessment, and payment, it took less than 72 hours. The response from Macback was prompt and professional. They paid the full amount they quoted. If you are hone... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Macback
Oplysningerne kommer fra forskellige eksterne kilder
Best Service
Fill in our quick quote form, choose your collection date and location. We will then collect your item for free from your door with custom made packaging and yes we are fully insured.
Fast Payment
We Pay within 48Hrs of the item being delivered to use. We can pay by PayPal or Faster Payment Bank Transfer
The Highest Prices Paid
We are a Specialist Mac Recycler, so we can pay the highest prices for your Mac. If you can find another Trade-in site that will offer more, we will match it. If the item dosnt meet your description we will make you an offer, should that offer be less than you want we will return your item FREE!
Fill in our quick quote form, choose your collection date and location. We will then collect your item for free from your door with custom made packaging and yes we are fully insured.
Fast Payment
We Pay within 48Hrs of the item being delivered to use. We can pay by PayPal or Faster Payment Bank Transfer
The Highest Prices Paid
We are a Specialist Mac Recycler, so we can pay the highest prices for your Mac. If you can find another Trade-in site that will offer more, we will match it. If the item dosnt meet your description we will make you an offer, should that offer be less than you want we will return your item FREE!
Kontaktoplysninger
Unit 18 Maesglas Industrial Estate, NP202NN, Newport, Storbritannien
- 0800 849 1121
- noel.fox@lifecyclesolutions.net
- macback.co.uk
4,6
Fremragende
2 t anmeldelser
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
It's a bit of a shock when your iMac is…
It's a bit of a shock when your iMac is no longer eligible for software updates. It still looked brand new so I got in touch with Macback and was delighted when they made an offer. The whole process was fluid and flawless and within a week the money is in my bank account. Brilliant!
8. december 2025
Uopfordret anmeldelse
Besvarelse fra Macback
Thank you for the brilliant review! We’re so pleased we could help when your iMac reached the end of software support and that you were happy with the offer we made.
It’s great to hear the whole process was smooth and that payment reached you within a week. We really appreciate your kind words!
The MacBack Team
Easy to communicate and evaluation is…
Easy to communicate and evaluation is great
8. december 2025
Uopfordret anmeldelse
Besvarelse fra Macback
Thank you for the 5-star review! We’re really pleased you found the communication easy and were happy with the valuation.
The MacBack Team
The offer was highly competitive
The offer was highly competitive, and everything proceeded smoothly.
27. november 2025
Besvarelse fra Macback
Thank you for the 5-star review! We’re delighted you found our offer highly competitive and that everything went smoothly from start to finish.
The MacBack Team
Computer picked up on the day agreed
Computer picked up on the day agreed. About 1 week later I got confirmation of the price we agreed was fine. Money was paid the next day. All in all a good experience.
4. december 2025
Besvarelse fra Macback
Thank you for the 5-star review! We’re pleased to hear the collection took place as agreed, the price was confirmed after assessment, and payment was made promptly.
We really appreciate your feedback and are glad you had a good overall experience with MacBack.
The MacBack Team
Great customer service and were very…
Great customer service and were very responsive every time I had a question. They gave me exactly what they quoted and the funds came in within 1 working day.
2. december 2025
Besvarelse fra Macback
Thank you for the great review! We’re really pleased you found our customer service responsive, that your quote was honoured exactly, and that payment reached you within one working day.
We really appreciate your feedback and choosing MacBack.
The MacBack Team
in general service and communication were vey good
in general service and communication were very rapid throughout; The only problem lay with the free collection which failed three times, due in part perhaps to our senile slow response. I had the computer carried to the local collection centre where collection was charged but rapid.Full payment then followed very quickly
4. december 2025
Uopfordret anmeldelse
Besvarelse fra Macback
Thank you for the review and for your honest feedback. We’re pleased to hear you found our service and communication rapid throughout and that full payment was made quickly once the device was received.
We’re sorry the free collection didn’t go smoothly on this occasion — courier logistics can sometimes be challenging, and we appreciate your patience in getting the computer to the collection centre. Your feedback helps us continue improving this part of the service.
Thank you again for choosing MacBack.
The MacBack Team
First class service
Absolutely excellent service. Highly recommend. Have used them a few times now for some old Macs. They have been nothing short of brilliant. Excellent timely communication keeping you updated all the way, they organise a courier for a pick up and when my DPD driver was awful and didn’t collect it as promised, they organised another collection with no fuss. Quickly assessed computer and gave the price they offered which is really fair. Just a grateful for an excellent service with minimal fuss.
1. december 2025
Uopfordret anmeldelse
Besvarelse fra Macback
Thank you for the fantastic review! We’re really pleased to hear you’ve used us multiple times and that the service has consistently met your expectations.
It’s great to know our communication, fair pricing, and quick assessments stood out — and we’re glad we could step in and sort the collection promptly when the courier let you down. Making the process as hassle-free as possible is exactly what we aim for.
We really appreciate your continued trust and kind words.
The MacBack Team
5 stars for Macback
5 stars for Macback. From initial quote to the confirmation email, I cannot fault them. The price was competitive and definitely higher than all other sites I could find. Communication was great and timely, and DPD were very professional with the collection (albeit came on Sunday, I had booked in for Monday but Macback advised it could be Saturday - I was surprised when DPD came on Sunday - but this is not any fault of Macback!). They paid out the initially quoted price and the other reviews definitely reflect my experience.
27. november 2025
Besvarelse fra Macback
Thank you for the fantastic 5-star review! We’re delighted to hear the whole process—from the initial quote to confirmation—met your expectations, and that our offer was the most competitive you found.
We appreciate your understanding around the courier timing and are pleased everything else, including communication and payment of the full quoted price, went smoothly. It’s great to know your experience matched what you’d read in other reviews.
Thanks again for choosing MacBack!
The MacBack Team
I had two iMacs to sell
I had two iMacs to evaluate and one was less than the quote the other was more so on the whole they were very fair and supplied reports as to why they down graded .
The only issue I had was with the delivery and collection. The courier delivered the box and packing for each iMac and I had to pack it on the door step, without the helpful DPD driver would have been quite difficult to do on my own. That said payment was prompt and communication was very good.
28. november 2025
Uopfordret anmeldelse
Besvarelse fra Macback
Thank you for the great review! We’re pleased to hear you found the valuations fair overall and that the reports explaining the grading changes were helpful.
We appreciate your feedback regarding the courier packing experience — we understand this can be challenging, especially with larger iMacs, and we’ll continue working with our courier partners to make this as smooth as possible.
It’s great to hear communication was clear and that payment was made promptly. Thanks again for choosing MacBack!
The MacBack Team
Unexpectedly good to be honest
Unexpectedly good to be honest. I was gearing up to sell my Mac Mini on Facebook Marketplace when up popped the Macback advert. Price quoted seemed reasonable, got an extra 10% off for reasons I don't recall and the whole process was very easy. Got paid within a couple of days of them receiving the Mac.
26. november 2025
Uopfordret anmeldelse
Besvarelse fra Macback
Thank you for the great review! We’re really pleased we could provide a better and easier alternative to selling privately, and that the quoted price — plus the extra discount — worked well for you.
It’s great to hear the process was simple and that payment reached you quickly after receipt. We really appreciate your feedback!
The MacBack Team
Efficient and easy to use service
Efficient and easy to use service, prompt collection of 2 old Mac computers and rapid payment of money which I doubt I would have made using eBay.
21. november 2025
Besvarelse fra Macback
Thank you for the great review! We’re delighted you found the service efficient and easy to use, with prompt collection and fast payment for your Macs.
It’s great to hear we could save you the time and uncertainty of selling elsewhere — we really appreciate your feedback.
The MacBack Team
Great result from my sale ,prompt reply…
Great result from my sale ,prompt reply and pleased with your site
24. november 2025
Uopfordret anmeldelse
Besvarelse fra Macback
Thank you for the great review! We’re really pleased you were happy with the result of your sale, our prompt replies, and the experience using our site.
The MacBack Team
Highly recommend!
Everything worked smoothly (guy didn't turn up the first scheduled pick up slot but because his van broke down - was communicative and came first thing next day). Really efficient. Recieved full quote into my bank just a day or two after sending computer away.
17. november 2025
Besvarelse fra Macback
Thank you for the great review! We’re really pleased everything went smoothly overall and appreciate your understanding regarding the initial collection issue — it’s good to hear the communication and follow-up worked well.
It’s great to know the full quoted amount was paid promptly after your computer was sent in. Thanks again for choosing MacBack!
The MacBack Team
Stellar service, reliable claims and fast payments!
Fast, reliable and actually reimburses you for the claim they make! I returned my MacBook Pro, which was in mint condition and got the best buyback price I could find on the internet, even better than Apple. The payment also arrived very quickly to my bank account. Amazing service and will definitely use again for buyback of Apple products.
10. november 2025
Besvarelse fra Macback
Thank you for the fantastic review! We’re delighted to hear you found our service fast and reliable, and that the quoted price for your MacBook Pro was fully honoured.
It’s great to know our offer beat other options — even Apple — and that payment reached you quickly. We really appreciate your kind words and look forward to helping again with future Apple trade-ins.
The MacBack Team
Good service
Good service, no fuss or bother.
Kept to original valuation.
Paid into bank account quickly.
17. november 2025
Besvarelse fra Macback
Thank you for the review! We’re pleased you found the service straightforward, that your original valuation was honoured, and payment was made quickly.
We really appreciate your feedback.
The MacBack Team
Actually assessed my mac as being worth…
Actually assessed my mac as being worth more than originally quoted so very honest
20. november 2025
Uopfordret anmeldelse
Besvarelse fra Macback
Thank you for the great review! We’re really pleased our assessment reflected the true condition of your Mac and that we were able to increase the original quote. Honesty and fairness are at the heart of what we do.
The MacBack Team
Honest and prompt service
There was no hassle with the collection of my computer, and it went smoothly. They assessed my computer fairly quickly, and I must say that I admire all the transparency and their honesty. My computer was found to be as stated, and they awarded me what they promised without further ado. It was a pleasure doing business with them.
20. november 2025
Uopfordret anmeldelse
Besvarelse fra Macback
Thank you for the wonderful review! We’re really pleased to hear the collection was hassle-free, the assessment was carried out quickly, and that our transparency and honesty stood out to you.
It’s great to know your device matched the original description and that the quoted amount was paid without delay. We truly appreciate your kind words and are glad you enjoyed the experience.
The MacBack Team
Fantastic service
I’m just incredibly impressed on how easy and quick the whole process was, from submitting the quote to having the funds deposited in my account. What a fantastic way to avoid that your beloved old Apple friends end up being refused in the wrong way. Long live to MacBack!
12. november 2025
Uopfordret anmeldelse
Besvarelse fra Macback
Thank you for the fantastic review! We’re so pleased you found the whole process easy and quick, from submitting your quote right through to receiving the funds.
We love your point about giving old Apple devices the right send-off — helping them find a new life is exactly what MacBack is about. Thanks so much for the support!
The MacBack Team
Thanks for your patience 👍
5. november 2025
Besvarelse fra Macback
Thank you for the 5-star review! We’re always happy to help and really appreciate your kind words. 👍
The MacBack Team
10yr old MacBook Air
Having finally updated my 10yr old MacBook Air, most of the resale companies wouldn't even offer me a price on my old Mac. Macback offered me £85 based on my appraisal, so I thought that was better than nothing.
The process was easy and the courier arrived to collect on time. Simply place the Mac and charger in his padded box and it was done.
A couple of days later, I received an email from Macback informing my appraisal wasn't accurate. They advised that it was in better condition than I had stated and increased my offer to £100. 24hrs later it was sitting in my bank account.
What a breath of fresh air to deal with an ethical company. For the sake of a mere £15, I have told everyone I know that was willing to listen and made the effort to leave a positive review.
13. november 2025
Uopfordret anmeldelse
Besvarelse fra Macback
Thank you for the fantastic review! We’re delighted we could offer value for your MacBook Air when others couldn’t — and even more pleased that our assessment allowed us to increase your final offer.
It’s great to hear the collection was smooth, payment was quick, and that the experience stood out as fair and ethical. Your recommendation and the effort you’ve made to share it really do mean a lot to us.
Thanks again for choosing MacBack!
The MacBack Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.