Luxy London Anmeldelser 13

I couldn’t be happier with my purchase.
Everything about the coat is exactly as described, the design, the fit, the overall look, it all matches the photos perfectly. If anything, it looks even better in real life.
One of my biggest concerns was the fur, as from my experience it often looks great online but disappoints when it arrives. This time, it was the complete opposite. The fur is incredibly full, soft, and genuinely better than expected, no disappointment at all.
Sizing is also spot on.
I also want to mention the team behind the scenes. You can really feel that there is effort put into looking after customers and making sure everything is handled properly and they genuinely going above and beyond for their customers.
Overall, the quality is excellent and absolutely worth the money. Strongly recommend and if there were more than 5 stars, I would give them without a doubt. ❤️

I have never experienced customer service like this from any online retailer and that’s coming from someone who shops a lot.

The responses were instant and genuinely helpful. The lady I spoke to even took the time to look at my Instagram and personally recommend the perfect size for me, which was spot on.

My jacket arrived in under 24 hours with no additional shipping charges, which was already impressive but when it arrived, I was honestly blown away. The quality is exceptional, better than some of my Saint Laurent and De Savary pieces. The suede smells incredible, and the colour is just divine.

For comparison, I emailed Sporty & Rich four weeks ago and still haven’t had a reply.

Online shopping boutiques genuinely don’t come better than Luxy London

I’ve recently bought a grey hat from LuxyLondon as I was travelling to a very cold country with minus (-) 15 degrees during the day! The hat is absolutely gorgeous!! All my relatives were in awe! It is SO beautuful, the colour is divine and design is sooo good!! It kept me SO warm, I was SO happy as keeping your head warm in such cold weather is essential! It exceeded all my expectations! It arrived in such a beautiful packaging too. Customer Services are great, I am sooo happy, thank you so much for what you do! ❤️

I bought three of the cashmere coats from here for me, my mum and my sister and they were all amazing quality and beautifully made. We had an issue with the sizing of one of the coats and the customer service was amazing. They dealt with my issue professionally and kindly and let me arrange an exchange. It was Christmas season and a very busy time hence things were abit delayed and so they actually sent me a gorgeous scarf and hat along with my exchanged item! 100% recommend

Good customer service. Lovely products, spoilt for choice & very reasonable prices for the quality.

Great communication with customer services and fast delivery.
This is a fourth coat/parka that I have purchased from Luxy. Very good quality, accurate sizing and beautiful design.

Such fantastic pompom hats!!

I have 5 of the fur pompom hats from Luxy London and I am ALWAYS getting stopped and asked where they are from. The pom-poms are sooooo fluffy and soft - they gently blow around in the breeze and are so wonderful to look at.

The quality of the hats themselves are amazing, such a soft cashmere/angora mix. At least 4 of my friends and family have also purchased after seeing and trying mine.

I always keep an eye out for new colours and styles to add to my ever growing collection.

The customer service aftercare is also fab - so helpful and kind. A big shout out to Sabrina for her help today.

I recently purchased a coat from Luxy London. The experience was first class, extremely helpful. They sent me the video of the coat before posting to confirm l was happy with everything. My coat came very fast, perfectly packaged and well presented.
The quality is amazing, good fit and very comfortable. I definitely will be using this company again. Highly recommend.

Absolutely Amazing!

Wanted to get a new coat and I loved the large fur on the hood and the lining inside, and I just new that it was the one. Arrived in a well presented box and even came in a dust protector bag for the non winter months. I got a medium mens sizing (being around 5" 9-10') and it's absolutely perfect, Definitely recommend Luxy London!

I purchased this coat for the luxe fur accent and I was certainly NOT disappointed! Stunning in wear... However, the quality of the down coat itself was a little disappointing, quite light / under down filled. The design is good and I would definitely recommend (the down fill volume may well be just my personal choice). Overall, I am happy with the product and expert customer service I received from Luxy London - the quality branded over box the garment came in was also a nice touch, which I have kept to store my coat. Thank you Luxy London.

I bought several cashmere hats and a down and fur trimmed coat and the quality is excellent. Delivery was quick and tracked. Nicely packaged. Overall I would definitely purchase from this company again

Brilliant service I was informed from start to finish on my purchase. This is my second purchase the coats are beautiful I

They are a fraud be careful. Its a spam thieves i ordered from them a year ago and kept contacting them and they kept saying they will deliver and in the end they blocked me am really dissapointed Nd dont know what legal actions to take agains them