I ordered glasses since November 2024, never received till date, sent multiple emails but all I get are excuses from them. They are scammers and liars! Don’t go near that website
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The TF sunglasses arrived very quickly but sadly were Fake as my brother has an original pair of the same model sunglasses. The box and the case were both Original. They were unreachable on the Mobile... Se mere
I bought sunglasses for a gift and few days later the person I gifted them send me a picture of the box with this how it is being glued really cheap,looks like a fake imitation from one week no one... Se mere
Virksomheden har svaret
My husband and I have bought 3 pairs of Dita sunglasses and one pair of Cartier sunglasses between us over the past 2 weeks and I’m absolutely delighted with the service. They arrived extremely qu... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
CLOSED DOWN
Kontaktoplysninger
London, Storbritannien
- luxxframes.shop
I bought sunglasses for a gift and few…
I bought sunglasses for a gift and few days later the person I gifted them send me a picture of the box with this how it is being glued really cheap,looks like a fake imitation from one week no one replies to me as they have advised they will send a new box still nothing.
Big red flag I have asked them to provide NFC tag still haven't heard from them since.
I am writing to them every day no reply!!!
17. maj 2023
Besvarelse fra Pala Eyewear Luxx
We did reply to your request and sent out a replacement box that said it was delivered. After you said you didn’t receive it we then sent out a third box to make sure you was satisfied
Great glasses
Great glasses, a little worried about their authenticity to start with but they seems genuine. Have the right box, warranty certificate cloth and carry case. Delivered in two days from order and I’ve saved over £400.
16. maj 2023
Great service and great prices!
15. maj 2023
Very satisfied with the sunglasses i…
Very satisfied with the sunglasses i bought, the quality and first experience was very satisfying. Easy to contact customer service which was very helpful in my case.
5/5.
23. april 2023
Super fast delivery very competitive…
Super fast delivery very competitive prices would definitely shop again highly recommended 👌
11. maj 2023
Arrive as expected and much lovely.
3. maj 2023
The sunglasses are hurting and making…
The sunglasses are hurting and making red things on my nose
12. marts 2023
Besvarelse fra Pala Eyewear Luxx
How can sunglasses make red things on your nose? That’s unheard of. You told us it was too tight and we offered you a full refund.
Besvarelse fra Pala Eyewear Luxx
Thanks for your kind words.
Besvarelse fra Pala Eyewear Luxx
Thanks for shopping with us Henley.
Besvarelse fra Pala Eyewear Luxx
Thanks for the review, we try to get products to our customers within a week Worldwide.
Great customer service
Great customer service. I wasn’t sure at first because I purchased via the pre-order but I’m glad i did. Arrived when they said it would. Will be buying again.
2. marts 2023
Uopfordret anmeldelse
Besvarelse fra Pala Eyewear Luxx
Thanks for leaving us a review. We appreciate it.
Quick delivery no messing
3. marts 2023
Besvarelse fra Pala Eyewear Luxx
Thanks for the review Michael.
I had a great experience with Luxx…
I had a great experience with Luxx frames. Great communication. Product arrived promptly. No issues. Would recommend.
2. marts 2023
Besvarelse fra Pala Eyewear Luxx
Thanks for the review Gary, we are glad you were satisfied.
Fantastic site
I was a bit sceptical of this site at first, but I read the few reviews and decided to take a punt. The sunglasses I ordered arrive within two days from order and are exactly as they should be. I will definitely be ordering again and have created an account now.
1. marts 2023
Uopfordret anmeldelse
Besvarelse fra Pala Eyewear Luxx
Thanks for the review, we do free next day delivery if ordered before 12PM for UK orders.
Value for money and delivered promptly…
Value for money and delivered promptly highly recommend.
3. marts 2023
Besvarelse fra Pala Eyewear Luxx
Thanks we appreciate your review
Besvarelse fra Pala Eyewear Luxx
Thanks we're glad you love it
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.