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Luxus Home and Garden AU Anmeldelser 4

•
TrustScore 3.5 ud af 5

3,4

Butik med havemøbler
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Virksomhedsoplysninger

  1. Butik med havemøbler
  2. Møbelfabrikant
  3. Møbelforretning
  4. Havemøbelforretning

Skrevet af virksomheden

Luxus Home and Garden is an award-winning manufacturer and distributor of sustainable, high-quality teak garden furniture, proudly based in Sydney. We specialize in delivering luxurious outdoor furniture across Australia, from Brisbane to Melbourne and everywhere in between. Whether you're seeking elegant seating for your garden or looking to revitalize your outdoor dining experience, our extensive online store offers the perfect pieces to enhance your outdoor living spaces. Discover the exceptional quality and timeless style that sets Luxus apart.

Kontaktoplysninger

3,4

Middel

TrustScore 3.5 ud af 5

4 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 3 ud af 5 stjerner

Experience could have been better

I ordered 2 teak outdoor chairs online and would have liked to sit in them first but were told by the company there was no showroom. The chairs arrived broken and we refused to accept them (we assume this happened in transit rather than at the source). I then waited more than a week for the company to contact us with some sort of apology and a new delivery date but had no contact so we eventually emailed them. I did then get an apology and a new delivery date. The second order of chairs were intact and appeared well made. However they were not as comfortable as I had hoped so I will not be buying any more of that design as originally intended.

7. april 2026
Bedømt til 1 ud af 5 stjerner

Scam - do not buy

We purchased a table 12 weeks ago after being told delivery would take 4 weeks. We still don’t have the table and have not been given a confirmed or even estimated delivery date. The company has never contacted us — every update has only come after we chased them, and each time we’re given a new date that passes with no communication, leading us to again follow up. They have made repeated promises and failed to act on them.

They advertise as an Australian-based business with products in Sydney, yet we were charged a $200 international fee and later told the product was coming from overseas. Phone contact goes to a message service, and the only "communication" is via email.

At this stage, we strongly believe this company is not trustworthy and is a scam and we would advise others to avoid purchasing from them.

20. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

This furniture is absolutely…stunning

This furniture is absolutely beautiful...ours arrived yesterday and we are so excited to sit with our family around this gorgeous setting.It is comfortable and the semi round end benches set it iff beautifully.We also love the vision of this company and the sustainability.
Communication was excellent
Thank you Luxus

19. november 2025
Uopfordret anmeldelse
Luxus Home and Garden AU-logo

Besvarelse fra Luxus Home and Garden AU

Hi Jennifer,

Thank you for your review, we are delighted to hear of your experience and it truly is a pleasure to see such lovely comments.

We hope you and your family continue to enjoy your new furniture, rest assured we are always here for support whenever needed.

We hope you have a wonderful week ahead!

Best Regards,
Luxus Home Furniture Care Team

Bedømt til 5 ud af 5 stjerner

Great customer service

The team were excellent to talk to and deal with at the home show. We have our 2 new outdoor settings are we are really happy with them. We are happy to recommend Matt and his team.

11. oktober 2025
Uopfordret anmeldelse
Luxus Home and Garden AU-logo

Besvarelse fra Luxus Home and Garden AU

Hello Dave,

Thank you so much for your comments. We are delighted that you are enjoying your two new outdoor settings. No doubt creating fun and lasting memories with family and friends, whilst seated at your quality furniture. We really appreciate your recommendation.

Regards,
Customer Care Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

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