Since I have just applied in a short period but I’m giving you thumbs up cause I have started to like the texture of your product. When everything is completed who knows I would probably give you... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered product Centellian24 time reverse season7 from Luxiface. Difficult to get this product in my country hence ordered from South Korea. Great customer service and fast delivery and authentic prod... Se mere
Worse terrible service I ordered worth $200 and they say shipping free than all of sudden fedex is asking me for shipping plus custom And i email them so many times terrible customer service an... Se mere
Virksomheden har svaret
Great product. I received my package in a timely manner. I will definitely reorder.
Virksomhedsoplysninger
Skrevet af virksomheden
Luxiface.com offers the best of South Korean beauty brands in skincare and makeup at discounted prices. Luxiface is a top-rated online K-beauty store for all your makeup and skincare needs. Shop more than 130+ Korean Skin care and Makeup brands like Anua, COSRX, Laneige, Kahi, Iope,, Innisfree, Hera, Etude House, Centellian24, Cellfusionc, Belif, Entropy, Dr. Jart+, Banila Co, Sulwhasoo, Donginbi, The History of Whoo, etc at Luxiface.com. We have a partnership with the Best Korean cosmetics companies, ensuring the freshness of our products. This means no more bulk imports and storage in improper conditions, which is vital for any cosmetics. Our tagline is 'Beauty Without Borders,' and we believe it is right for customers to access the best-in-class beauty products from top cosmetic companies, regardless of their location. Luxiface's mission is to provide our customers with a lifestyle, confidence, a passionate modern look, sophistication, and add an elegant touch of class and style wherever they go. We are a customer-obsessed and customer-centric brand with a philosophy of customers first in whatever we do.
Kontaktoplysninger
Fulfillment Center-50 Yonsei-RO 416C(GONG HAK WON) Seoul-SI Seodaemun-G,, 03722, Seoul-SI, Sydkorea
- +1 (573) 787-5842
- support@luxiface.com
- luxiface.com
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great product
Great product. I received my package in a timely manner. I will definitely reorder.
The order arrived withiThe product I ordered was great and relatively cheaper than other stores.n a week, but that disappointed me a little, it seemed like a long time.
The product I ordered was great and relatively cheaper than other stores.
Product Application
Since I have just applied in a short period but I’m giving you thumbs up cause I have started to like the texture of your product.
When everything is completed who knows I would probably give you a five star rating. 😊
Great choice of brands and products and…
Great choice of brands and products and easy to navigate and order
Ordered my favourite Cellfusionc products on the site.
Received with a few free gifts along with the ordered products.
Great customer service, and I was informed about the status of my order continuously.
Will be ordering again on Luxiface.
Great Experience
Ordered product Centellian24 time reverse season7 from Luxiface. Difficult to get this product in my country hence ordered from South Korea. Great customer service and fast delivery and authentic product. Nice to get free mask and few sachet samples along with the products. Recommend Luxiface for Kbeauty products not available locally.
Worse terrible service
Worse terrible service
I ordered worth $200 and they say shipping free than all of sudden fedex is asking me for shipping plus custom
And i email them so many times terrible customer service and attitude
And i still did not rec my parcel

Besvarelse fra Luxiface Cosmetics Pte Ltd
Item never received
Item never received. Contacted customer service several time and just get fobbed off. Despite a trustpilot token reply 5 day days ago still no parcel or any refund. Scam.

Besvarelse fra Luxiface Cosmetics Pte Ltd
Once again had a great experience…
Once again had a great experience ordering from you guys and will definitely be ordering again in the future.
Fast delivery and great products
Fast delivery and great products. I have purchased a range of products from the company. Will buy again and would recommend.
Thanks salil for making sure the…
Thanks salil for making sure the product reached me although there was a lot of hiccups in getting it delivered you were persistent on making sure it reached me:) Appreciate the efforts Glad to finally get my hands on the product that i have been searching for months now And found a new site to keep ordering here after. As now am confident that they will make sure it reaches the customer on time :)
Great company
Ordered 3 times with this company and always spot on! Great prices, big selection of products, quick delivery and well packaged.
Also the products are just great! Works really well if you use them correctly and constantly. I've noticed a big improvement in my skin since I started.
You can definitely trust luxiface!
Anua rice glow set
I just received my skincare products recently, and I’m really happy with how everything looks. The packaging is neat and professional, and everything arrived in perfect condition. I can’t wait to start using them and see the results. Delivery was quick too, which is always a plus!
Order a few creams and I'm so happy with my order will definitely order more .
I just wanted to try something different. It didn't disappoint so will definitely recommend this brand .
Douanes suprise
Commande passé depuis la France, d'une trentaine d'euro. À la réception, suprise, obligé de payer des frais de douanes ! Je n'ai pas vu sur le site qu'il y aurait des frais de douanes possible.
Dommage le site propose de bon prix mais avec les frais de douane ça gache tout.
Je retournerai sur Stylevana où il y a pas de douanes. Très déçu.

Besvarelse fra Luxiface Cosmetics Pte Ltd
Amazing
A - mazing! I've order from them twice, and it won't be my last time! Customer service - 10/10. From the day I placed my order to the day I've recieve it was excatly 10 days! Very quick and I am really happy with the service as well!
Legit
The shipping took like a week. It was super fast and the shipping was free because my order was 145$ (anything more than 99$ has free shipping). The product was authentic and the price was a steal compared to other websites I was looking at. I did have to pay a customs fee cuz I live in Canada and it was 27$ bit of a bummer but it's not the company's fault. Even with the customs fee it was still cheaper than buying it elsewhere bc I bought a beauty device that's popular in Korea but not so much outside of Korea. They also had a rlly good deal on sunscreen 25$ for 2 cell fusion sunscreens. I saw the deal in the cart cuz they were promoting it but when I tried searching for it in the search bar, it didn't come up. That was kind of weird so either that was a special deal I got cuz I was buying something on the expensive side or their search engine kinda doesn't work lol. I was hesitant to buy something so expensive since there aren't many trust pilot reviews but ya it's legit at least from my experience it's a trustworthy website.
Was hesitant at first because of…
Was hesitant at first because of certain negative reviews, but ended up being really happy with the whole process. I feel that delivery might has even taken less time than advertised
i live in Dublin {Ireland} and ordered…
i live in Dublin {Ireland} and ordered product from you guys since November 2024 till now January 2025 i have not gotten my product ,they told me it FedEx i called FedEx ask me to pay custom duty i did ,till now nothing happen and the costumer service then now stopped responding to my emails ,this is so bad ,u cant say i dint wait enough ,if you cant give me the product i paid for then refund me simple jezzz

Besvarelse fra Luxiface Cosmetics Pte Ltd
WOW!!!
WOW!!!! It's been almost one week since I began to apply the product Ohui, the First Geniture, that I ordered from Luxiface... WOW!!! My skin looks ten years younger, believe me! My hairdresser, who is 21 years old (I am 60), told me today that my skin was amazing. We never talked about my age, but she was confused when I said 60!
All my wrinkles are reduced, my pores are reduced, my redness has disappeared... This product is simply WOW. Magic in a bottle!
Never sticky or greasy like too many serums I tried, and it is a face oil! My skin just seems to drink every drop, and the feeling is so good, I smile, talk, laugh and my face acts the same as when I was much younger: it is supple, it follows my movements, it is not creepy anymore!!!
You know what??? It is the first time I can wear foundation since about 5 years!!! My skin's texture was too uneven and I looked like a clown with makeup on. Of course, now I don't need to apply full coverage with this «treatment», but I like a sheer and glowy finish.
I love to do business with Luxiface, their customer service (or should I say «clientele»!) is awesome, very rare in e-commerce. You need advices, you can always ask, the answer comes quickly, this business is really willing to help you with products they truly know!
This is my fourth time ordering from them, never a deception, and I will continue to do so. The shipping is fast, for a Singapore-based company (comparing to USA... I live in Canada), packaging is great (nothing damaged).
Salil, the Customer Care Manager, is amazing, she does follow-ups and makes sure that you are happy with your purchase. And they always add a sample of another product, so you can try different brands and quality skincare. Thumbs up!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







