Thank you for getting me right! I purchased two pairs of prescription glasses and had a great overall experience. The service was excellent, and I’m very happy with both pairs. I’m already in touch... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This brother is a real one, I didn’t intentionally plan to buy anything as I was accompanying a friend. Seen the inventory and thought I would try someone one and was blown away and decided to pick up... Se mere
The quality of both pairs of glasses I order is incredible. I placed an order for regulars daily glasses perception and a more stylish outdoor attire prescription glasses. Other than the large variety... Se mere
Unparalleled customer service! Came into the showroom unsure about what frames would suit me, they consulted me and reassured me every step of the way. The glasses arrived before the expected arrival... Se mere
Amazing service
Amazing service, came to my location, let me try various colours and shapes. Great customer service and provided and insight to what look I should go for. Repeat customer for sure. Quality in the design is exceptional, the abundance of colour choice is impeccable
2. juni 2025
Uopfordret anmeldelse
Good glasses
LuxFrames impressed me alot! The glasses are high quality, fashionable, and exactly as described.
2. juni 2025
Uopfordret anmeldelse
The quality is outstanding and exactly…
The quality is outstanding and exactly what I was hoping for. Delivery was fast and hassle free, and communication was smooth throughout the whole process. Couldn’t ask for better service.
100% recommend! 💪
28. maj 2025
Uopfordret anmeldelse
Very good customer service and very…
Very good customer service and very communicative. Great quality of glasses and very stylish and fashionable. Would recommend to all looking to buy.
19. maj 2025
Uopfordret anmeldelse
Quality is poor, customer service poor
Quality is cheap, plastic-y, similar build quality to 3 quid glasses from Temu. Design was good but owner has no sense of customer service. Also tried to play games with refunding me once I returned stating they're in some bad condition and that I held them wrong... luckily I made a vid and threatened to go through bank dispute.
Edit **
1)yes I said i liked the style but the price is unjustifiable considering build quality
2)I didn't threaten a bad review if you didn't accept, I was going to leave a bad review from the get go
3) noone bullied staff at all
28. april 2025
Uopfordret anmeldelse
Besvarelse fra Lux Frames
We answered all your questions before placing your order. After receiving the glasses, which you clearly liked and wanted to keep, you offered to pay only £15 of the £90 total and threatened a bad review if we didn’t refund the remaining £75.
We declined your offer. We processed the return and issued your refund promptly. We won’t tolerate bullying or blackmail of our staff.
Great experience and great products
Great experience and great products. Highly recommended
1. maj 2025
Uopfordret anmeldelse
Exceeded expectations and will be back for more!
My first time Buying glasses online like this without trying them on. The glasses have exceeded expectations. Prescription is on point, quality is strong and heavy without being too heavy and has the premium feel. Perfect sun glasses for the summer and will definitely be getting more colours!!
30. april 2025
Uopfordret anmeldelse
Excellent customer service
Excellent customer service , frames are strong andnunique as well , I’ll easily recommend to anyone looking for quality, good customer service and on time delivery.
29. april 2025
Uopfordret anmeldelse
Outstanding!!!
Honestly where do I start, I purchased 2 pairs of rimless glasses from Lux Frames. Both are of high quality, very stylish, love the gold frames and exactly as you see on the website. The items were packaged securely and the actual glasses cases are premium. Delivery was super fast (RoyalMail next day delivery) and the customer service was second to none – they answered all my queries and were very helpful. I would definitely highly recommend the products and service.
25. april 2025
Uopfordret anmeldelse
Top Quality & Fast Delivery!
I’m really impressed with Lux Frames! The sunglasses are high quality, stylish, and exactly as described. Delivery was super quick, and the packaging felt premium. Customer service was also spot on – they answered my questions fast and were really helpful. I’ll definitely be buying more from them. Highly recommend!
21. april 2025
Uopfordret anmeldelse
10/10 product
10/10 product. Took his time to help me choose the right pair of sunglasses. You won't be disappointed!
22. april 2025
Uopfordret anmeldelse
Bought as a gift for my husband
Bought as a gift for my husband. He loved them
10. april 2025
Uopfordret anmeldelse
Perfect Product and Good Communication
I have ordered multiple rimless frames from Lux and they come on time, also I had a minor defect and they were very understanding and provided store credit immediately after choosing my payment return method. Love these guys and there glasses. I am very satisfied
9. april 2025
Uopfordret anmeldelse
Absolutely thrilled with my experience
Absolutely thrilled with my experience! I needed a pair of quality sunglasses last-minute before flying abroad, and this company delivered—literally and figuratively. The owner responded instantly to my inquiry and arranged fast-track delivery without hesitation.
11. november 2024
Uopfordret anmeldelse
Great customer service & quality…
Great customer service & quality glasses. I will definitely be purchasing another pair!
10. april 2025
Uopfordret anmeldelse
Best frames in the GAME!
Best frames in the GAME!! Good price, top quality!! 😎
9. april 2025
Uopfordret anmeldelse
Bought over 6 pairs
Bought over 6 pairs. Do not hesitate to buy them you will adore them. Since they have established i have been a regular customer and will keep coming back.
4. april 2025
Uopfordret anmeldelse
Very impressed
Very impressed. Luxury for a fraction of the price. Glasses came quicker than expected. Great service from Lux Frames!
25. marts 2025
Uopfordret anmeldelse
I recently purchased a pair of glasses…
I recently purchased a pair of glasses from Lux frames and I must say, I’m thoroughly impressed.
24. marts 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.