Great quality Quebec artisan candle & scented reeds. Recipient was delighted. Quick shipping, delivered in time for Christmas. Thank you for a wonderful Canadian creative gift choice. Only issue I... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
La livraison a pris plus de 3 semaines, le produit livré n'était pas comme celui annoncé (le pot n'était pas la demi-bouteille avec un bouchon en liège) et il manquait 2 chandelles sur les 6 commandée... Se mere
I had an issue with my order and contacted the company twice through the chat on their website. They responded right anyway and resolved the problem quickly
Delivery was very prompt, both the candle and the roll-on perfume were in perfect condition. I ordered the Orchid & Black Amber candle and the Cedarwood & Labdanum perfume - both are stunning! The fra... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Handbottles Wooden Wick Candle in Montreal
Kontaktoplysninger
Verdun, h4g1t2, verdun, Canada
- 5144300181
- info@luvocandles.com
- luvocandles.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Andre kiggede også på
I <3 Luvo!!!
When you make a mistake, the least you can do is apologize.
My mother who lives in another country ordered on this site to make me my Christmas present, I receive the parcel after 10 days error of product, I contact them directly and I realize that there is an error between the French and English version of the sites, the ordered product does not exist any more, errors can happens thats not even the problem.
What bothered me about this customer service was that at no time did I get an apology message from them...0 apology. which I think is the least they can do. Then began an interminable wait with "we'll send you the label so you can return the package to us". A few days after receiving nothing, I was told that they were trying to create the box I had really ordered and that it would be delivered quickly (great!). Having received nothing for 10 days, I contacted them again to be told that I would be reimbursed, with no further explanation and once again no apology. Now, 1 month after ordering, my
Mother finally been reimbursed and 0 Christmas gift for me.
I think it's a shame, I had already ordered from you and I love the products. I have nothing to complain about it ! but this customer experience was catastrophic and unfortunately I know that I won't be recommending you again.
Love Luvo
Antoine was very helpful when I made a request to change part of my order! He even threw in a free product when I picked it up. :-) The scents are amazing, lasting, and so addictive. Would highly recommend!
Friend bought scents and I loved them!!!
A friend bought some scents and I loved the smells!!! Love, Love, Love Mandarin & Resin!!! Please keep this scent!!! I went to online store ~ website easy to navigate ~ the only thing I couldn't find was points update. Customer service great and quick response {I asked a few questions!!!}. Love use of recycle/re~purposed containers.
Great choice of product and unique scents ~ if there was a choice of sample scents that would be great as I don't live in the area where store is located ~ I feel this could boost sales and encourage more purchases. Sample could be like a scent patch or??? Definitely would recommend product and would love to see them expand stores to B.C. Looking forward to future purchases!!!
Plus qu’heureuse de mes achats comme à…
Plus qu’heureuse de mes achats comme à chaque fois ☺️
LUVO is the absolute best
As reflected in my glowing (see the pun? :) Google review, LUVO is a great local Montréal business. Wonderful people and amazing candles. Each scent is unique and special.
Great product
The products are of top quality. The scents are natural and not overpowering. Each item was well protected and packaged with care.
Tout est bien sauf le français
Tout est parfait. Le seul élément qui m’empêche de donner 4 étoiles est la pauvre qualité du site web en français, et les courriels toujours en anglais.
vanilla and cashmere scented diffusers
I purchased one of the vanilla and cashmere scented diffusers as the scent and look is beautiful. However, upon receiving it by mail, it had scratches on it taking away from the look. There wasnt any nice packaging to keep it from rolling around, they were loose in a cardboard box. It was meant to be a gift but it can't be anymore. Very disappointing!
Mon colis etait endommagé un des…
Mon colis etait endommagé un des produits a briser et a couler partout dans la boîte.
Absolutely love these products
Very great products , I have purchased few times from LUVO Candles as they are perfect to give as gifts. I always love the smell of the products, they make my home smell like expensive hotels
Tout est ok sauf le porte savon mousse…
Tout est ok sauf le porte savon mousse le bouton poussoir noir a été brisé dans la livraison.

Besvarelse fra LUVO Candles
Amazing fragrances that are unique
Amazing fragrances that are unique! Best gift for yourself or for a loved one ☺️ The best way to soothe the soul 💕
Commande 6103
Commander le 18 septembre, envoyer courriel le 5 octobre; pas de réponse, envoyer un autre courriel le 11 octobre; désolé du retard ok. Reçu ma commande le 16 octobre mais au lieu de recevoir 1 vétiver sauvage & cuir en médaillon et pear & magnolia en huile , j’ai reçu 1 sapin baumier en médaillon et 2 huiles….je n’aime pas cette odeur. Super déçu… après tout ce temps d’attente,….qu’allez-vous faire pour remédier à la situation
Super service et produits de qualités

Besvarelse fra LUVO Candles
Dette er Trustpilot
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