
Besvarelse fra Lush Lobster
Hi Miss Flavell, thank you for your feedback - we really appreciate it. I’ve just checked your order and it appears you selected the ‘Mail for Me’ option, which I believe we explain comes without an envelope. However, I take full responsibility for not making that clear enough on the website. Please can we offer you a few things to make things better? We’d like to send you £7.99 as a gesture of goodwill from us, refund your order of course, and give you a discount code for a free card. If you’d like to take up any of those options, please feel free to email me at info@lushlobster.com and we’ll get those sorted straight away :)






