I guess I am not a good candidate. I have used it only once because my skin after 3 days is still feeling warm underneath ( I hope is not an internal burn) and super dry. I did not read this in any of... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I guess I am not a good candidate. I have used it only once because my skin after 3 days is still feeling warm underneath ( I hope is not an internal burn) and super dry. I did not read this in any of... Se mere
Virksomheden har svaret
was honestly a bit skeptical when I first started using this red light therapy mask, especially since my skin broke out initially. But after some research, I realized that this breakout can be par... Se mere
The multiple light settings really interested me in the Lumi Visage mask over any other mask. Since I have hormonal acne and am not getting any younger, I can treat both one right after another. I hav... Se mere
I'm 51, and while I don't mind having fine lines and wrinkles I don't love having my jawline start to droop. I've used LumiVisage for about 2 weeks now and have noticed a discernable difference in my... Se mere
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I guess I am not a good candidate. I have used it only once because my skin after 3 days is still feeling warm underneath ( I hope is not an internal burn) and super dry. I did not read this in any of the reviews so I am a little afraid about what to do with this. Maybe someone from the company could answer this for me.

Besvarelse fra Lumivisage
I’ve been using the mask for over a year now to help with hyperpigmentation. Mostly the green light. I’ve seen majority of the sun spots fade. Had an issue with the batter pack after a year, and they sent me a new mask.

Besvarelse fra Lumivisage
Super fast shipping! The mask is well made, comfortable and easy to use. I can't wait to see results after some time has passed!
Advertising shows people doing activities which would indicate their eyes are open…once you receive the unit and read the instructions, it tells you to keep your eyes closed. Main reason I purchased was for the eye protection and not having to close my eyes. Have asked for permission to return and have not heard back.
The directions don.t explain how to use the face mask. Where can i find information on how to use it?
was honestly a bit skeptical when I first started using this red light therapy mask, especially since my skin broke out initially. But after some research, I realized that this breakout can be part of the process, as the mask helps unclog pores. Now that I’ve stuck with it, I’m seeing a real improvement in my rosacea and even some subtle differences in the fine lines on my face. My skin feels healthier overall.
One thing I do wish it had, though, is a mouth hole, because it can get quite hot inside the mask. But overall, I’m really happy with the results and look forward to continuing my journey with it.
Best LED red light mask! I was searching one that had the right strong frequencies and good enough for daily use and this Lumi has been amazing so far! I even got my mom one for Christmas and she loved it too. Very easy to use and effective with consistency. Highly recommend!
Lumivisage Fantastic quality — my skin looks clearer and feels smoother, and the red light feature genuinely makes a difference. Definitely something I’d recommend.
I am very happy with my purchase. First, I received the product so quickly, two days before I expected. This gave me enough time for a few treatments before I had to be gone for a week. The information states to use it for several weeks to see results, but I felt my rosacea calmed down after three sessions. It is very easy to use and comes with good instructions, but if you have questions, their customer service is excellent. I emailed them with a clarifying question and they responded the next day with helpful information. I feel I received a quality product at a great price.
This note is in response to the comments provided by Lumi to my earlier 1 star.
This company has lied in their reply. They did. It offer to call to assist with the charging of the remote. They provided written instructions which were followed. The product is not reliable. I also did not refuse a phone call which was to discuss reimbursement of postage and duty as I’m in Canada I was unable to speak to them and request communication via email as I was travelling to Europe different time zone. They said they would refund the product cost and now they are rescinding even though the faulty product was retuned via ups exactly as a received. Do not buy from this company. They do not stand by their refund policy. This company is not trust worthy.
beautiful packaging and simple to use. I like that there are different colored light options.
I had high hopes with this product after reading the reviews.first order the remote would not maintain a charge, therefore I requested another one. The company requested I pay for postage to return the product. I did receive a second order which I appreciated. However the remote was broken, same problem. I will be returning it again I require to pay for postage without reimbursement. In the end I’m out of money for postage and duty as I’m in Canada. I have no product that I paid for. Lesson, by Canadian.

Besvarelse fra Lumivisage
It was easy to order, and I received the item quickly. The Lumivisage is simple to use.
The delivery came on time. The instructions were clear and easy to follow before using. The Mask is comfortable and efficient. I like that the voice calls out the time remaining and the Mask has eye shields that won't allow it to start unless your eyes are closed. It been just three days but I feel a slight difference in my complexion already. So far so good!
I’m using the LumiVisage led mask for a few months now and I definitely see improvement in my skin. My face looks more even and my acne prone skin is about to fade! The only thing is lacking for me is the straps, I can’t tight them enough to allow me to be mobile.
Besides that I am very pleased with the mask and happy with the purchase❣️👌🏽
My first try had a little glitch with the charger, so they sent out another one pronto! I've used it twice, looking forward to seeing the results!
Thanks!!
Glasses inside are awkward but the lights work good. Strange to turn on.
I had a defective mask that wouldn’t keep a charge and customer service handled it properly and shipped another out immediately.
Kind. Courteous. Prompt resolution. I can’t wait to try the mask. I’ll update the review once I’m able to try it for a few weeks! 😊
Dosent work out of the box.
Update the nice people at lumivisage sent out a new mask works great. Thank you for making this right. I look forward to seeing how the mask helps my skin.

Besvarelse fra Lumivisage

Besvarelse fra Lumivisage
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.