No response whatsoever from my emails chasing my order. Track order doesn't work. Regret ordering a birthday gift from them and wish I'd looked on Trust Pilot first!!! £49 down😩
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
scammers. Please report them to Action Fraud, the UK's national reporting centre for fraud and cyber crime. All the five stars reviews on their website are fake. I asked for a refund as soon as I rec... Se mere
I bought the LED Eye Perfector and it has done nothing. There aren't even enough LED lights on it to make a difference - on the 'reviews' on their site they show people with the mask glowing brightly... Se mere
I was lucky to an extent it seems, the led face mask good quality and works well, I was lucky to received it I realise now! But it comes with eye patches from the instructions but I couldn’t find mine... Se mere
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DO NOT PURCHASE FROM THIS COMPANY
DO NOT PURCHASE FROM THIS COMPANY! IT IS A SCAM!
THE "CUSTOMER SERVICE" DOESNT REPLY, IT IS NOT POSSIBLE TO CANCEL ORDERS OR GET ANY TYPE OF RESPONSE.
I AM NOW DEALING WITH MY BANK INSTITUTION TRYING TO GET MY MONEY BACK FOR THIS SCAM. 100€ IS A LOT OF MONEY.
Can't reach the customer service
I bought the belt and the skin device. The belt was kind of disappointing. And the skin device is still on the way, i did not receive it yet. I ordered them together. So after a month, still not received the second product.
There is a 30 days trial so you can send it back if you are not satisfied with their products. I am not pleased with the belt so i have sent 4 mails and filled the form on their website more than once but no reply /reactions !!!!
Horrible customer service if they have one to begin with.
I purchased their £95 LED curve mask
I purchased their £95 LED curve mask. They didn’t send an order confirmation. The box came in unrelated packaging that was not associated with their brand . The products is very cheap Ali express china rubbish . It needs to be plugged in while in use the wire is very short . Not for professional use at all. On their website I now realise there is no police/ returns, contact details. It claims there is a 30 days refund . But no possible way to refund and I wouldn’t be surprised if you return it that you don’t get a refund. SCAM BEWARE DO NOT USE
I was lucky in a way!
I was lucky to an extent it seems, the led face mask good quality and works well, I was lucky to received it I realise now! But it comes with eye patches from the instructions but I couldn’t find mine. Have contacted them every way possible and nothing!! The mask comes with detachable Velcro straps that holds it on your face, there’s no way you could get a replacement once they wear out, you can’t buy those straps or the eye patches on the site and no one responds.
Complete scam!
Total scam! I order 4 product and received only 1. They don’t reply on my emails.
The product that I did received is very cheap and useless.
I would not even give 1 star more a…
I would not even give 1 star more a minus 10. I bought a face red light therapy unit. It is useless and contacted customer service by email and their chat on their website. No reply from them. The product is cheap and they state if you are not happy after 30 days you can have a full refund. I am not contacting my credit card provider as all the reviews prove they are a scam company. They should be stopped from trading. Also the telephone number is a scam, number not known it says.
Product stopped working within a month
Product stopped working within a month. I've reached out to the company via email but no response. Disappointed.
The device stopped working after two uses
The device stopped working after two uses. I am so dissaponted! I am waiting whether the customer service will write back, but after reading these comments I don´t have high hopes :(
Do buy buy from this company
This is a company that scams you. The customer service never wrote back regarding my order which was not fit for purpose - lost £60. Very disturbing. I have have reported them through the google feedback (as others have done) and would highly encourage everyone else to do the same. When you find their website on google, there's three dots by the name of the site. If you press on these, you will get a page that will allow you to send feedback to google about the webpage. Hopefully website will be taken down - I think I bought through facebook.
Såg inte bra ut 4/8 ....MEN😄 ordern anlände IDAG!!
Såg inte bra ut 4/8....MEN😄 ordern anlände IDAG!!
2024-08-07
8 ARBETSDAGAR tog det och kom fram helt och fint.
👍👍👍👍👍
Fradulent website. Buyer beware.
This is a fradulent company. The customer service never wrote back regarding my order. Very disturbing. I've reported them through the google feedback and would highly encourage everyone else to do the same. When you find their website on google, there's three dots by the name of the site. If you press on these, you will get a page that will allow you to send feedback to google about the webpage.
I was about to purchase from them
I was about to purchase from them. They supposedly are in the United Kingdom but I decided to email them first but so far no response. I had a feeling this was a scam business, then I noticed this other reviewers negative experience and I am confirmed now it's a scam company. I am glad I did not quickly order from them.
If they reach out to me and I learn something differently I will update review. But as of now,it's pretty evident they are scammers.
Another Chinese company
Another Chinese company. I bought £80 worth product from this company after reading the 30days money back guarantee. The product was unusable the led therapy light wasn’t working. I wrote to the company 4times but they have never responded me back. Please do not trust the reviews they have on their websites and the 30days money back guarantee. It’s all lie.
Save your money and time, this company is a scam.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.






