Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I bought 2 hydrogen bottles in September. The one work for 2 months the other 4 months. I’ve sent a few emails no response on replacement or return shipping labels.. I’ve been reading all these other... Se mere

Bedømt til 1 ud af 5 stjerner

Definitely do not get suckered into purchasing this giant piece of crap!!! DO NOT WASTE YOUR MONEY!!! Customer service is nonexistent!! The quality of the product is definitely not worth the purchase... Se mere

Bedømt til 5 ud af 5 stjerner

Great bottle at a really good price. Using it daily as it seems to give me more energy and mind clarity for my extensive work day. Their customer service is exceptional as well. Especially Sophie, hel... Se mere

Bedømt til 2 ud af 5 stjerner

Bad customer service. They don’t take returns. Misleading customers. Product doesn’t do any good. Just another marketing gimmick. Company not trustworthy. They wouldn’t even send you the return shipme... Se mere

Virksomhedsoplysninger

  1. Fitness- og ernæringstjeneste

Skrevet af virksomheden

LUMIQ® is committed to revolutionizing hydration while addressing the critical need to reduce plastic waste. Our mission is to make hydrogen water accessible worldwide, providing a smarter way to stay hydrated. Designed for optimal performance, our hydrogen water bottles support cellular health, enhance energy levels, and combat oxidative stress. Through continuous innovation, we strive to transform hydrogen water from a luxury into an essential part of everyday wellness


Kontaktoplysninger

1,8

Under middel

TrustScore 2 ud af 5

57 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,8

Alle anmeldelser

(57)

10 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

I had my Lumiq for 10 days… It Broke, they won’t refund me.

I had my Lumiq for 10 days, bought the upgraded model, paid $200 for it. It started to leak after using it for just 10 days. They wanted pictures and videos. They told me I need to mail it to them for them to review if it’s user error. It’s not, it’s just a terrible product. I also tested its PPM, not as advertised. Buyer beware. Who knows if I will
Get a refund they are ignoring me, now.

1. juli 2024
Uopfordret anmeldelse
LUMIQ-logo

Besvarelse fra LUMIQ

Dear Mike,

We apologize for the inconvenience caused. After checking, we see that your LUMIQ™ ELITE bottle was delivered about 20 days ago. This model is equipped with an Automatic Self-cleaning mode, which cleans the bottle during the hydrogen generation process. There is waste water accumulating in the bottom part of the bottle that needs to be discarded about once a week, depending on usage.

In case the bottle is defective, we will gladly replace or refund it. However, you are asking for a refund without returning the bottle. As a minimum requirement, we need a short video showcasing the leakage that does not stop after draining the tank, which is the issue you are unhappy about. We are confident in our product due to having zero cases of defective LUMIQ™ ELITE bottles.

Regarding hydrogen generation, please note that due to generating very high amounts of molecular hydrogen, hydrogen testers may not show correct results. This is because they measure the ppb amount until saturation. If you want to test for hydrogen concentration accurately, please use MIZ blue drops.

Thank you for your understanding.

Bedømt til 5 ud af 5 stjerner

Great customer service

Just wanted to thank customer service team I ordered some replacement glass for my hydrogen bottle and it looks like the mailman shoved it into the mailbox and broke it. Lumiq answered me the same day and got it replaced right away and sent out really appreciate the quick response and not a hassle

25. juni 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Do not buy from this company because…

Do not buy from this company because their return policy is only if it’s unused/ unopened or defective units . Unfortunately, the bottle I received is defective and they refused to process the refund. How can you find out if the product is defective without using it? The water was making me extremely dry, At first I thought I was just thirsty and by the forth bottle my lips and my mouth were incredibly dry. The exact same thing happened the following day. I stopped drinking it the 3rd day and drank normal filtered water and I didn’t have any effect. Again, I was fine on the 4th day drinking normal filtered water. Then about 2pm I thought I’d give the Lumiq water bottle another go. I had just two glasses and I’m certain now the bottle is defective. Same thing happened to my husband, too. I emailed them and they said it can be dietary changes. What a load of rubbish. That is not the case with us. What about the bitterness taste in our mouths? The bottom line is. They just don’t want to give your money back.

23. maj 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very great high end product with the…

Very great high end product with the right materials so you get high concentration of hydrogen and no metals leaching into the water - Also I feel a deep calming energy I would describe it my mind feels great and at peace yet I have higher energy especially at work where I do manual labor its a great add on to a healthy lifestyle!!!

20. april 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Lumiq has been AWESOME for my family

Lumiq has been AWESOME for my family! Not only do we love the water we’re now drinking, we are extremely happy with the service we have experienced with this company! We would STRONGLY RECOMMEND everyone to give Lumiq a try I’m sure you’ll be HAPPY with it!

30. april 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent purchase and water!!

I recently received the Lumiq water bottle and I ABSOLUTELY love it!! I don't know if I feel any health differences yet, but the water itself tastes SO GOOD that it is definitely helping me drink more water! Thank you for making such an excellent product!! On top of that, their customer service is excellent and quick to reply. They helped me when I was worried there was a problem with the glass seal. Easily solved it quickly and were so nice! Highly recommend to friends and family.

27. april 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I recently purchased the Lumiqbottle

I recently purchased the Lumiqbottle, and I must say, the customer service experience was outstanding especially Sophie. From the moment I reached out with questions to the post-purchase follow-up, Lumiq’s team demonstrated professionalism, efficiency, and genuine care.

15. marts 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Love this bottle!!!!

The quality of the bottle is excellent, it works great and is a really good design. For the price you can't beat it. I'd recommend it to anyone looking to buy a hydrogen bottle. The customer service is really good. They answer any questions you have very fast and are very friendly. I would definitely buy from them again.

18. marts 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Exceptional Find: My Lumiqbottle Experience with Stellar Service from Sophie

I recently discovered Lumiqbottle, and it's clear they're a top-notch company offering an exceptional hydrogen bottle. The quality is undeniable; it's well-crafted, discreet, and functions flawlessly. What really convinced me to make the purchase, though, was Sophie. Her quick responses, professionalism, and helpfulness were outstanding. I'm thrilled with my Lumiqbottle and will be recommending it to all my friends. Plus, I'm already planning to buy another one soon!

12. februar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Love this bottle!

Great bottle at a really good price. Using it daily as it seems to give me more energy and mind clarity for my extensive work day. Their customer service is exceptional as well. Especially Sophie, helped me out every time I asked about something related to bottle and using self-cleaning mode.

22. januar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

My wife loves it

I bought 2 bottles, one for me and one for my wife. I am not really the type to believe new tech but I bought anyway and am so glad I did. Been more active recently and wife mentioned the same. Also nowadays, I seem to have less joint pain. Will keep on drinking and interested to see what this can do long term.

16. december 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Recommend!

I bought 2 Hydrogen water bottles from Lumiq. One was for myself and other for my wife. We both are satisfied and using it on daily basis. My wife had joint pains and drinking this water is helping her. I started to feel more energetic. Recommend!

12. september 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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