Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Clever app that helps me track all my spending, picks out my bills, and investments. Has Monzo, AMEX, and Hargreaves Lansdown too. Can connect my NatWest Debit/Credit accounts and Monzo. Love the idea... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Can connect my NatWest Debit/Credit accounts and Monzo. Love the idea of consolidating different accounts in one place so can see everything in one place. I wish they were allowing to add banks from... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Basic support is not available and zero response to constructive suggestions to improvements they might like to make. Moneyhub drives the open banking element and I know there are much better apps ava... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Perfect app for managing our family finances - and keeps getting better. Great communication from the team too for a small connection issue - replied within minutes. Great work - keep it up!

Virksomhedsoplysninger

  1. Finansiel institution
  2. Mediebureau

Skrevet af virksomheden

Lumio is the free app that helps you track all your balances, bills, and investments, and save without thinking.


Kontaktoplysninger

3,6

Middel

TrustScore 3.5 ud af 5

28 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Basic support is not available and zero…

Basic support is not available and zero response to constructive suggestions to improvements they might like to make. Moneyhub drives the open banking element and I know there are much better apps available that provide a better experience. A real shame as at one time I really bought into this app but they let themselves down… or perhaps there is not enough money in this kind of thing to resource it well

1. september 2023
Uopfordret anmeldelse
Lumio-logo

Besvarelse fra Lumio

Hi Ian

I am so sorry you had this experience.

I have just taken a look at it, and all your customer support requests have fallen between the gaps of our team.

I am so sorry about this, and it isn’t how we want to treat our customers.

I will be in touch personally to see how I can help.

Best
Tom

Bedømt til 1 ud af 5 stjerner

Problems with SMILE link

I have tried unsuccessfully to connect Lumio to my SMILE account. The link asks for username, password and pin.
SMILE has a 6 figure security code ( but no pin for online login) so I put that as the pin and the link fails with the message provided credentials incorrect. I know they are right as I can use them to log in to my SMILE account. I have emailed Lumio twice about this problem but had no reply as yet.

15. august 2022
Uopfordret anmeldelse
Lumio-logo

Besvarelse fra Lumio

Hi William,

The problem with the Smile connection is being fixed by our provider, Moneyhub, but is not entirely within our control. You can find an update on the status of the connection here:
https://www.moneyhub.com/status

Can you please let us know when you emailed us and received no response? There are no unanswered emails in our support inbox, but I will be glad to help you if you can contact us at support@lumio-app.com. You can also reach us through the in-app support bubble.

Team Lumio

Bedømt til 5 ud af 5 stjerner

Neat app

Neat app - Helped track all my bills and picked out 2 wasteful subscriptions for me. Managed to connect me Monzo, American Express and Trading 212z

25. februar 2022
Uopfordret anmeldelse
Lumio-logo

Besvarelse fra Lumio

Hey Adam, thanks for your review, we're delighted it's helped you get control of your subscriptions!

Bedømt til 5 ud af 5 stjerner

Seriously helpful to stay on top of…

Seriously helpful to stay on top of finances. Can view Barclays and Revolut accounts in 1 place as well as Amex card spend - keeps me up to date on my net worth!

18. februar 2022
Uopfordret anmeldelse
Lumio-logo

Besvarelse fra Lumio

Great to hear you're finding the app helpful Ed!

Bedømt til 5 ud af 5 stjerner

Lumia allows me to consolidate all my…

Lumia allows me to consolidate all my financial accounts in one place, this saves me a lot of time and Frustration having to go back and forth between different account platforms.

8. februar 2022
Uopfordret anmeldelse
Lumio-logo

Besvarelse fra Lumio

Love that you're getting value from our app Tom!

Bedømt til 5 ud af 5 stjerner

Clever app that helps me track all my…

Clever app that helps me track all my spending, picks out my bills, and investments. Has Monzo, AMEX, and Hargreaves Lansdown too. Can connect my NatWest Debit/Credit accounts and Monzo. Love the idea of consolidating different accounts in one place so can see everything in one place.

8. februar 2022
Uopfordret anmeldelse
Lumio-logo

Besvarelse fra Lumio

Delighted to hear you're loving our product and getting full use of our connections Elliot!

Bedømt til 5 ud af 5 stjerner

Super useful app

Use the app to connect Santander accounts, nationwide, trading212, etc.. makes it all a lot easier having everything in one spot. Great idea and nicely executed!

7. februar 2022
Uopfordret anmeldelse
Lumio-logo

Besvarelse fra Lumio

Thanks for the kind feedback John, glad to see you're making full use of our connections!

Bedømt til 5 ud af 5 stjerner

All my accounts in one place: personal finance nirvana!

Like a lot of people I have multiple accounts: Monzo for day to day, HSBC for salary and bills, a pension, ISA, etc. Lumio let me finally abandon my spreadsheet and have everything in one place. Can't recommend enough!

7. februar 2022
Uopfordret anmeldelse
Lumio-logo

Besvarelse fra Lumio

We love that you're getting value from our product Neil! Thanks for the kind review

Bedømt til 5 ud af 5 stjerner

Track all in one place

Most usefull app to track my spending / bills / investments. Integrates with major banks + Monzo etc. Looking forward to international integrations too, thanks team for the product!

7. februar 2022
Uopfordret anmeldelse
Lumio-logo

Besvarelse fra Lumio

Thanks for your review Hélènka! We're stoked that you're loving our product

Bedømt til 5 ud af 5 stjerner

Can connect my NatWest Debit/Credit…

Can connect my NatWest Debit/Credit accounts and Monzo. Love the idea of consolidating different accounts in one place so can see everything in one place.
I wish they were allowing to add banks from France.
There were a few errors in the app that I reported to their customer support - fixed reasonably quick in the subsequent release

29. januar 2022
Uopfordret anmeldelse
Lumio-logo

Besvarelse fra Lumio

Thanks for your review Antoine! Glad to hear your experience with our support team was positive and you love the idea of our product!

Adding international banks is certainly on our roadmap

Bedømt til 5 ud af 5 stjerner

Easy to use

Easy to use, wide range of banks to choose from and great customer service.

28. januar 2022
Uopfordret anmeldelse
Lumio-logo

Besvarelse fra Lumio

Delighted to hear your experience with our support channels was great Bob!

Bedømt til 5 ud af 5 stjerner

Really helpful in showing me my net worth

Really helpful in showing me my net worth and all savings, cards etc on one app- a super helpful visual

28. januar 2022
Uopfordret anmeldelse
Lumio-logo

Besvarelse fra Lumio

Thanks for your review Katie! Great to hear you're enjoying our net worth feature

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere