Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere


Kontaktoplysninger

3,6

Middel

TrustScore 3.5 ud af 5

7 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I'll purchase from Lumifys.com again! Great shopping experience.

Placing my order with Lumifys was incredibly easy, and their customer support provided excellent updates throughout the process. Delivery took about five weeks from the date of order, which was consistent with expectations for a custom lighting piece.

Shipping and packaging were outstanding—both the brass frame and the glass discs were carefully crated and arrived in perfect condition.

Our contractor handled the installation and immediately commented on the high quality of the fixture. He also appreciated that Lumifys included extra hardware and additional glass discs, which helped ensure the installation went smoothly.

The chandelier itself is beautiful and has become a standout feature in our renovated kitchen. It’s truly an upgrade in both style and craftsmanship . I highly recommend Lumifys and will absolutely purchase from them again in the future.

2. marts 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Amazing Customer Service

I had a great experience ordering from Lumifys.com. I purchased two sconces, and overall, I’m very happy with the quality and design. One sconce arrived in perfect condition, while the glass globe on the other, unfortunately, arrived shattered. That said, the packaging for an overseas shipment was actually very well done, and breakage can happen.

What really stood out was Monica’s customer service. She was incredibly helpful throughout the entire process and communicated with me every step of the way. Once I notified her of the issue, a replacement glass globe was sent out right away with no hassle, which I truly appreciated.

I’m giving 4 stars instead of 5 only because of the back-and-forth required to replace the broken globe. I did plan ahead since this was for new construction, which worked out fine. However, if you need lighting quickly, be aware that these fixtures ship from overseas to the U.S., so you’ll want to allow several weeks for delivery.

Overall, I would absolutely recommend Lumifys, especially for their excellent customer service and willingness to make things right. I would definitely order from them again.

20. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

4 sconces

My shipment arrived in excellent condition. The crate was very sturdy. The cartons with the styrofoam protected the lamps perfectly. I was pleased with the quality of the lamps. I have installed all 4 of them and they look wonderful. We will use and recommend Lumifys.

21. december 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

FALSE ADVERTISING

The item description is completely misleading. The product is advertised as color-temperature adjustable, but it arrives in only one fixed color temperature and is merely dimmable. This is false advertising.

Their return and exchange policy is equally unreasonable. They only accept returns if the item is uninstalled and has a defect—yet cosmetic issues are only visible before installation, and functional issues can only be discovered after installation. Once installed, they label it “used,” making it ineligible for return. This leaves customers with no realistic way to address product defects.

As a builder actively searching for a reliable electrical fixture vendor for multiple ongoing projects, I was extremely disappointed in their lack of flexibility and unwillingness to stand behind their products. The company refuses to offer real solutions or support.

Customer service is unprofessional and unhelpful. Avoid this seller completely.

25. november 2025
Uopfordret anmeldelse
Lumifys-logo

Besvarelse fra Lumifys

Hi Juan,

We’re sorry to hear about your experience.

To clarify: the product you purchased is dimmable only, not color-temperature adjustable, and this was clearly stated on the product page. You did not request color-changing bulbs prior to ordering — those require custom options, which we can provide upon request.

Once you contacted us, our team explained how dimming can achieve a softer or warmer ambience for this model.

Regarding returns: as with most lighting brands, we can only accept unused and uninstalled items, since installed fixtures cannot be restocked or resold. This policy is to ensure all customers receive new products.

We value your business and would be happy to assist with custom CCT solutions or project-based recommendations for future orders.

If you’d like further help, please contact us at support@lumifys.com

Bedømt til 1 ud af 5 stjerner

This is a scam website that steals…

This is a scam website that steals photography from legitimate lighting companies and knocks off their product. They are running a shell game where they create new brands with the same stolen IP as the old one gets shut down by authorities. I own one of the lighting companies that they are actively stealing from.

20. november 2025
Uopfordret anmeldelse
Lumifys-logo

Besvarelse fra Lumifys

We have thoroughly checked our system and can confirm that you have never placed an order with us, nor do we have any record of you contacting our customer service at any time.

Because of this, your comments do not reflect a verified customer experience.

If you believe this is an error and you are a genuine customer, please contact us at support@lumifys.com and provide your valid order number so that we can assist you promptly.

Thank you.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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