The shipping took some time, but the support team was very helpful and kept me updated. They even arranged a reshipment, so I really appreciate their excellent customer service. The product is a bit e... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I don’t think these folks can read. Last month I ordered 2 bottles of oil. They sent 1 and charged my credit card twice..I asked repeatedly for help, requesting a refund for one and stating I wanted n... Se mere
Finally got it! Happy with my purchase also had a question with my order as I am not very techy but the customer support was kind enough to assist me ☺️
Virksomheden har svaret
Zero rating. This company will not answer the email they list as their only way of contact. They made my order a subscription of 2 bottles every two weeks. Instructions for canceling orders is to em... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
8 The green ST, 19901, Dover, USA
- info@lumieparis.com
- lumieparis.com
2,7
Under middel
30 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 15 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I absolutely did NOT sign up for a…
I absolutely did NOT sign up for a subscription. A month after receiving my original order, I got an email telling me my order was being processed. I emailed back saying I had not placed another order and didn’t want it. Their reply saying I had signed up for a subscription was a total lie. I requested proof. Nothing. I had to cancel my credit card to ensure they wouldn’t continue charging me. The worst thing is I should have trusted my instinct that this is a scam company, because it definitely is!
2. september 2026
Uopfordret anmeldelse
Lumiè does it right!
My order was fulfilled in good time, faster than I had anticipated which was great. Customer support was very responsive and professional in helping me with an adjustment to my order - friendly, knowledgeable, and timely. And, I really like the product!
13. september 2026
Uopfordret anmeldelse
Customer service was great once I…
Customer service was great once I contacted them via email. Managing your subscription online isn't the easiest and I never received the verification email. Maybe something to work on.
C.
12. september 2026
Uopfordret anmeldelse
This was the best customer service…
This was the best customer service experience I've ever had in this type of situation. I feel like it was responded to before I even hit send...:-)
9. september 2026
Uopfordret anmeldelse
Unauthorised subscription
I bought a bottle of the Queen Oil from Lumie - nice enough, however, they have now charged my card again for another bottle - it seems they think I have subscribed to them (I haven't). I emailed them - no response and no way of accessing an account to cancel. I am now having to go through my bank to try to get all future payments put on hold.
28. august 2026
Uopfordret anmeldelse
Unauthorized subscription
They assumed I was subscribing to this product and sent me another shipment and charged my card without authorization. I have contacted them and received no response. I try logging in and they say a link will be emailed to me - doesn’t happen. I am afraid this is a scam - no phone number / only an email address that does jot respond!
25. august 2026
Uopfordret anmeldelse
Lumie Paris Queen Oil is the biggest…
Lumie Paris Queen Oil is the biggest scam out there. Nothing more than baby oil dressed up in a fancier plastic bottle.
Doesn’t absorb quickly (if at all)… left a residue for hours!
6. juni 2026
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.