Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Orderd a dressing gown 3 weeks ago however website says 2/3days delivery dont order from them seems they take your money and don't provide the product

Bedømt til 1 ud af 5 stjerner

I bought 4 rolls of wallpaper from Lullabuy, however we over ordered and have two spare rolls. I emailed Lullabuy to find out how to return them however was then told that they don't accept wallpaper... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

The little star light was really cute and the perfect thing for my little fella who’s afraid of the dark. However, having paid €8 delivery, I was disappointed that it took 10 days to arrive. Not en... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Purchased item for Christmas presents, all received promptly, we have a quality issue with one product, tried to contact customer services 3 times, no response and no telephone number

Virksomhedsoplysninger

  1. Babyudstyrsbutik
  2. Møbelforretning

Skrevet af virksomheden

Lullabuy is an online store dedicated to discovering stylish and modern products for kids and the home. Since our online store opened in May 2012 we have scoured the globe to offer customers a unique collection of children’s products that parents can enjoy displaying in their home. We have a passion for discovering stylish products and love to support other small businesses gifted in kids design.


Kontaktoplysninger

1,6

Dårlig

TrustScore 1.5 ud af 5

102 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Love Lullabuy!

Website easy to use, lots of choice of really modern items, always dispatched and received really fast! Always reccommend to my friends.

19. april 2017
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Beautiful clothes

Beautiful clothes! Soft and so well made. Speedy delivery and beautifully packaged. Will definitely be shopping with you guys again!! Thanks :-)

19. april 2017
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Simply top quality, professional service!

Just ordered the 'Oliver - Bear Head' after seeing them in a hotel in the Netherlands. Product is top quality and really pleased with it. Ordered on the Monday, and delivery was showing for 7-10 days. Turned up on Friday, tracked delivery from DPD. Really well delivered, with branded packaging inside and complimentary sweets in the box too. A great image which is also featured in the top home magazines. Based on this, I would definately use again. Thanks guys :-)

17. marts 2017
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazingly helpful and great service

I recently fell in love with the look of the Mutsy Igo but was unsure of buying a pram I hadn't seen before. I rang lullabuy and their helpful customer service managed to answer all my questions and more. I ordered my pram which arrived on time and I am delighted with my purchase. Thank you lullabuy.

8. oktober 2015
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent Service!

I pre-ordered a OYOY adventure rug from lullabuy for my son for christmas and received a message from customer services to tell me it arrived a month early, in time for Elliott's birthday! He absolutely loves it and it looks great in my nursery. Great service!

30. september 2015
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Really disappointing service

I bought 4 rolls of wallpaper from Lullabuy, however we over ordered and have two spare rolls. I emailed Lullabuy to find out how to return them however was then told that they don't accept wallpaper returns and directed to their returns policy. There was no mention of this policy when I placed the order and I'm not in the habit of checking a company's returns policy when I place an order. As a result I'm now £120 out of pocket and have 2 rolls of wallpaper that I don't need. Their stance was that the batch numbers may have changed however I have had the wallpaper a week and really fail to see how they could have sold so much of it in only a short amount of time. To add insult to injury they simply stopped communicating. I will be reporting them to trading standards.

3. september 2015
Uopfordret anmeldelse
Lullabuy.co.uk-logo

Besvarelse fra Lullabuy.co.uk

Hi Hannah

Please be assured that we would never leave a query without a reply, however it may take one business day for us to investigate an issue and get back to you. Please be advised that we did receive your email on the evening of 02/09 and yesterday sent a reply to address your concerns.

Lullabuy values every customer and we are sincerely sorry for any upset this may have caused. Please be assured that we have taken your concerns on board and we will take further steps to ensure that going forward customers are made further aware that wallpaper is non-returnable. In the meantime however I do hope that our offer of a refund has suitably addressed your concerns.

Thank you for taking the time to raise this issue.

Kind Regards
Mike

Bedømt til 5 ud af 5 stjerner

Exceptional Customer Service

After purchasing and using an item from Lullabuy I identified an issue with it and contacted Lullabuy for their advice regarding the best way to try to resolve this with the manufacturer. Lullabuy immediately offered to send me a replacement and take up the issue with the manufacturer on my behalf saving me the hassle of trying to do so. My return postage cost was returned and the replacement sent to me in Germany where I was living at the time. If only all companies provided this level of customer service!

1. september 2014
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Wonderful company!

We bought a BE crib which slightly broke after a couple of months, I told the custumer service team and they reverted the same day offering to replace the broken part and they also gave us a little present for our lovely baby boy!
Very efficient and nice people!

24. februar 2014
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent product and service

Bought a Babymel changing bag for my new grand-daughter. Excellent item - good value for money, quality product. Quick delivery. Efficient company, very easy to deal with. Will use again. Highly recommended.

16. februar 2014
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic! Would highly recommend!

Purchased a changing bag for the birth of my first child and received nothing but excellent service throughout the purchase. Not only did I receive the bag quickly but I absolutely love my new bag, clearly a quality product. Thank you so much! Will definitely use again and have already recommended your website to my friends and family!

9. februar 2014
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic Service and Beautiful Products

I bought a Baghera classic pedal car from Lullabuy for my 4 year old son. It arrived 5 days after I ordered it (earlier than stated on the website) in more than enough time for his Birthday. He absolutely loves it and so did my friend who then purchased a car for her daughter from Lullabuy also. Our children are delighted with their new wheels and they look so wonderful driving in fleet. Thank you Lullabuy!

8. oktober 2013
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Helpfull and quick

Ordered a change bag then the next day I received a phone call to say they were out of stock. The person who rang was very helpfull and suggested a few options.
I decided to buy a different bag which came a few days later.
Would definately use them again.

4. oktober 2013
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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