Orderd a dressing gown 3 weeks ago however website says 2/3days delivery dont order from them seems they take your money and don't provide the product
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I bought 4 rolls of wallpaper from Lullabuy, however we over ordered and have two spare rolls. I emailed Lullabuy to find out how to return them however was then told that they don't accept wallpaper... Se mere
Virksomheden har svaret
The little star light was really cute and the perfect thing for my little fella who’s afraid of the dark. However, having paid €8 delivery, I was disappointed that it took 10 days to arrive. Not en... Se mere
Virksomheden har svaret
Purchased item for Christmas presents, all received promptly, we have a quality issue with one product, tried to contact customer services 3 times, no response and no telephone number
Virksomhedsoplysninger
Skrevet af virksomheden
Lullabuy is an online store dedicated to discovering stylish and modern products for kids and the home. Since our online store opened in May 2012 we have scoured the globe to offer customers a unique collection of children’s products that parents can enjoy displaying in their home. We have a passion for discovering stylish products and love to support other small businesses gifted in kids design.
Kontaktoplysninger
Storbritannien
- customerservices@lullabuy.co.uk
- lullabuy.co.uk
Love Lullabuy!
Website easy to use, lots of choice of really modern items, always dispatched and received really fast! Always reccommend to my friends.
Very happy with my purchase
Very happy with my purchase, great quality. Thank you!!
Beautiful clothes
Beautiful clothes! Soft and so well made. Speedy delivery and beautifully packaged. Will definitely be shopping with you guys again!! Thanks :-)
Simply top quality, professional service!
Just ordered the 'Oliver - Bear Head' after seeing them in a hotel in the Netherlands. Product is top quality and really pleased with it. Ordered on the Monday, and delivery was showing for 7-10 days. Turned up on Friday, tracked delivery from DPD. Really well delivered, with branded packaging inside and complimentary sweets in the box too. A great image which is also featured in the top home magazines. Based on this, I would definately use again. Thanks guys :-)
Fast delivery
I bought a miffy small lamp for my little girl on Tuesday and recieved it today. Very quick service!
Amazingly helpful and great service
I recently fell in love with the look of the Mutsy Igo but was unsure of buying a pram I hadn't seen before. I rang lullabuy and their helpful customer service managed to answer all my questions and more. I ordered my pram which arrived on time and I am delighted with my purchase. Thank you lullabuy.
Excellent Service!
I pre-ordered a OYOY adventure rug from lullabuy for my son for christmas and received a message from customer services to tell me it arrived a month early, in time for Elliott's birthday! He absolutely loves it and it looks great in my nursery. Great service!
Really disappointing service
I bought 4 rolls of wallpaper from Lullabuy, however we over ordered and have two spare rolls. I emailed Lullabuy to find out how to return them however was then told that they don't accept wallpaper returns and directed to their returns policy. There was no mention of this policy when I placed the order and I'm not in the habit of checking a company's returns policy when I place an order. As a result I'm now £120 out of pocket and have 2 rolls of wallpaper that I don't need. Their stance was that the batch numbers may have changed however I have had the wallpaper a week and really fail to see how they could have sold so much of it in only a short amount of time. To add insult to injury they simply stopped communicating. I will be reporting them to trading standards.

Besvarelse fra Lullabuy.co.uk
Exceptional Customer Service
After purchasing and using an item from Lullabuy I identified an issue with it and contacted Lullabuy for their advice regarding the best way to try to resolve this with the manufacturer. Lullabuy immediately offered to send me a replacement and take up the issue with the manufacturer on my behalf saving me the hassle of trying to do so. My return postage cost was returned and the replacement sent to me in Germany where I was living at the time. If only all companies provided this level of customer service!
Very pleased!!!!!!!!!!!
So impressed with delivery from here, very pleased with the quality of goods once arrived. Would DEFINITELY not hesitate to order from here again!
Wonderful company!
We bought a BE crib which slightly broke after a couple of months, I told the custumer service team and they reverted the same day offering to replace the broken part and they also gave us a little present for our lovely baby boy!
Very efficient and nice people!
Excellent product and service
Bought a Babymel changing bag for my new grand-daughter. Excellent item - good value for money, quality product. Quick delivery. Efficient company, very easy to deal with. Will use again. Highly recommended.
Wonderful quality item and excellent service.
Bought a Mutsy Evo travel system which we have been very impressed with. Very stylish item and easy to use. Item arrived quickly and was in excellent condition. Would highly recommend this company.
Fantastic! Would highly recommend!
Purchased a changing bag for the birth of my first child and received nothing but excellent service throughout the purchase. Not only did I receive the bag quickly but I absolutely love my new bag, clearly a quality product. Thank you so much! Will definitely use again and have already recommended your website to my friends and family!
very helpful company
very pleased with item, arrived very promptly, would deal with them again.
great products and great service
Huge selection of amazing nursery furniture and accessories , great customer service and high quality products. Will definitely shop here again.
Fantastic product and customer service
I recently enquired about some trophy heads to be shipped to New Zealand. I have prompt and helpful customer service the whole way through and now that the product has arrived, I love it!
Fantastic Service and Beautiful Products
I bought a Baghera classic pedal car from Lullabuy for my 4 year old son. It arrived 5 days after I ordered it (earlier than stated on the website) in more than enough time for his Birthday. He absolutely loves it and so did my friend who then purchased a car for her daughter from Lullabuy also. Our children are delighted with their new wheels and they look so wonderful driving in fleet. Thank you Lullabuy!
Helpfull and quick
Ordered a change bag then the next day I received a phone call to say they were out of stock. The person who rang was very helpfull and suggested a few options.
I decided to buy a different bag which came a few days later.
Would definately use them again.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.






