Lucyandclaire Charleston Anmeldelser 

95
TrustScore 2 ud af 5

1,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I've basically been living in this knit dress since it arrived last Tuesday. The material is actually breathable, which helps a lot since it gets so humid here. I did email Jessica before buying to se... Se mere

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Bedømt til 1 ud af 5 stjerner

The image online was not the item received. Classic bait and switch. I was offered another item for “free” instead of returning as long as I paid $20 in shipping. Therefore I would’ve paid approximate... Se mere

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Bedømt til 1 ud af 5 stjerner

Lucy & Claire is a scam, they are VERY professional when it comes to replying to your issue and it makes them seem legit BUT - inferior material from CHINA, the “Charleston” come on is a lie and when... Se mere

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Bedømt til 1 ud af 5 stjerner

A blouse I received is defective with dye spots in numerous places. The fabric is cheap and uncomfortable. The company states that they will not refund for defective items, only replace them. I would... Se mere

Virksomheden har svaret


Kontaktoplysninger

1,9

Under middel

TrustScore 2 ud af 5

95 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,9

Alle anmeldelser

(95)

95 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

I am sorry I did not see the reviews…

I am sorry I did not see the reviews before I ordered, although i place my order so long ago, I would not have seen most of them.
I can only repeat what others have written, poor sizing poor quality and ridiculous return procedure. Very misleading pictures.
My advice is dont order from them.

12. juni 2026
Uopfordret anmeldelse
Lucyandclaire Charleston-logo

Besvarelse fra Lucyandclaire Charleston

We sincerely apologize for your experience and for any disappointment caused. We have already emailed you to help address your concern and to find a suitable resolution for you. We appreciate your feedback and the opportunity to improve our service.

Bedømt til 5 ud af 5 stjerner

I encountered an interesting experience…

I encountered an interesting experience because one item
I ordered did not fit nor did it meet my expectations. Lucy worked tirelessly to offer me an acceptable solution. I cannot say enough about their desire to make sure the customer is satisfied. So rest assured superior customer service is not dead!

11. juni 2026
Uopfordret anmeldelse
Lucyandclaire Charleston-logo

Besvarelse fra Lucyandclaire Charleston

Thank you for your kind words. We’re happy to hear that you appreciated our service and that we were able to help find a solution for you. We truly appreciate your support and hope to serve you again in the future.

Bedømt til 3 ud af 5 stjerner

Resolved successfully

Lucy & Claire came through to give me a full refund.

1. juni 2026
Uopfordret anmeldelse
Lucyandclaire Charleston-logo

Besvarelse fra Lucyandclaire Charleston

We sincerely apologize for your experience. We have already responded to you via email and are here to assist further. Customer satisfaction is important to us, and we always want our customers to have a positive experience. We appreciate your patience and look forward to helping resolve your concerns.

Bedømt til 1 ud af 5 stjerner

SCAM company

SCAM company. Product is cheap, looks cheap, material is cheap. Unwearable. Returning it will cost more than you paid for it. They give you an address in ? I googled the address and cannot even tell what country it is in! New City International Business Center, No. 1138 Changjiang South Road, Yushan Town, Kunshan City, Suzhou City, Jiangsu Province. DON'T BUY FROM THEM. The product is so inferior that their advertising is false. I already donated it to Goodwill. They offered only a 20% refund if I chose not to ship to (? what country?) It is worthless. A full refund, less reasonable shipping costs (not 80%,) would be fair.

8. juni 2026
Uopfordret anmeldelse
Lucyandclaire Charleston-logo

Besvarelse fra Lucyandclaire Charleston

We sincerely apologize for your experience and for not meeting your expectations. We have already reached out to request additional information so we can better understand the situation and assist you further in finding a resolution. Thank you for giving us the opportunity to help.

Bedømt til 2 ud af 5 stjerner

The order took a long time to arrive

The order took a long time to arrive. My inquiry was politely answered but was useless. The fabric is not as it appears in the photos. There are no labels concerning fabric or washing instructions. Actually, no fabric information in the ad. I will wear the two tops I bought but won't purchase again. I should have known, FB ads for lines of clothing are typically not as they appear and are certainly not made in the US.

11. juni 2026
Uopfordret anmeldelse
Lucyandclaire Charleston-logo

Besvarelse fra Lucyandclaire Charleston

We sincerely apologize for your experience. We have already reached out to you to request additional information so we can assist you further and help resolve the issue.

Bedømt til 1 ud af 5 stjerner

No Stars!

Actually, no stars! This is not a Charleston “mom & daughter” shop. It’s from China. Sizing is totally off & not at all as pictured. They take beautiful catalog model pictures & try to duplicate them with cheap fabrics. Customer service is polite & responsive, but, they can only offer 10% back or will give you 50% off more junk. I’ll try to contact my credit card company to report a scam.

10. juni 2026
Uopfordret anmeldelse
Lucyandclaire Charleston-logo

Besvarelse fra Lucyandclaire Charleston

We sincerely apologize for your experience and for any frustration this has caused. We have already emailed you to help resolve your issue and are here to assist you further. Please check your inbox for our latest message, and once we receive your response, we will continue working with you toward a resolution.

Bedømt til 1 ud af 5 stjerner

Lucy & Claire Charleston are internet FRAUDS

Lucy & Claire are a SCAM and internet FRAUDS! Their clothes are NOT made in the USA, but in ASIA (which they don't disclose), are poorly cut, and of inferior material quality. The BEAUTIFUL clothes you see modeled in their ads are NOT what you get! The blouse I ordered was NOT the blouse I got! It takes FOREVER to get your merchandise from them, and if you are not satisfied or happy with it, good luck trying to get a refund! Lucy & Claire will NOT refund your money, forcing YOU to ship the item back to ASIA at YOUR expense.

6. juni 2026
Uopfordret anmeldelse
Lucyandclaire Charleston-logo

Besvarelse fra Lucyandclaire Charleston

We sincerely apologize for your experience and for not meeting your expectations. We have already reached out to request additional information so we can better understand the situation and assist you further in finding a resolution. Thank you for giving us the opportunity to help.

Bedømt til 5 ud af 5 stjerner

I ordered a midi dress for a family…

I ordered a midi dress for a family gathering and was impressed by how comfortable it felt all day. The fabric drapes nicely and doesn't feel stiff at all. It looked polished without being overly formal.

30. april 2026
Uopfordret anmeldelse
Lucyandclaire Charleston-logo

Besvarelse fra Lucyandclaire Charleston

Thank you for your order. We’re happy to hear that you liked the midi dress and that it was comfortable to wear. We hope you order again next time.

Bedømt til 1 ud af 5 stjerner

No email, but you have all my information and my money. Including the money for the dress I never got. You have $217.81 of my money. Your return policy says “no hassle return” also false.

It's a scam...I ordered 3 dresses and they arrived via China. Very poor quality and sizing was way off. I emailed customer service and the response was one we receive photos of the dresses we would proceed. No response after that. I have emailed at least 6 times telling them I did not want replace with different dresses. Still no response. No phone number and no address to return or call. SCAM

5. juni 2026
Uopfordret anmeldelse
Lucyandclaire Charleston-logo

Besvarelse fra Lucyandclaire Charleston

We sincerely apologize for your experience and for any frustration this has caused. We have already emailed you to help resolve your issue and are here to assist you further. Please check your inbox for our latest message, and once we receive your response, we will continue working with you toward a resolution.

Bedømt til 4 ud af 5 stjerner

The quality and fit were very good

The quality and fit were very good. I only wish there were even more color options available because the styles are lovely.

3. maj 2026
Uopfordret anmeldelse
Lucyandclaire Charleston-logo

Besvarelse fra Lucyandclaire Charleston

Thank you for your order. We’re happy to hear that you like the quality and fit, and we appreciate your suggestion about more color options. We hope you order again next time.

Bedømt til 1 ud af 5 stjerner

If I was able to give zero stars I…

If I was able to give zero stars I would. Clothing ordered arrives (eventually) in the US via a slow boat from China. The 30 day return policy is a joke. You are required to ship your purchase back to Asia at your own expense. My purchase arrived well beyond the promised date and the quality was very poor. My advice Stay Away from this non-Charleston storefront.

5. juni 2026
Uopfordret anmeldelse
Lucyandclaire Charleston-logo

Besvarelse fra Lucyandclaire Charleston

We sincerely apologize for your experience and for not meeting your expectations. We have already reached out to request additional information so we can better understand the situation and assist you further in finding a resolution. Thank you for giving us the opportunity to help.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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