Never delivered.
I ordered a game via Amazon, the item was never delivered since 29th November 2025.
Amazon says the item is undeliverable, and they do not refund the item. What a waste of money and time.
26. december 2025
Uopfordret anmeldelse
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Virksomhedsoplysninger
Skrevet af virksomheden
Lucky Duck Games is an international tabletop game publisher best known for industry-leading Digital Hybrid board games such as Chronicles of Crime, Destinies, Kids Chronicles, and Yummy Yummy Monster Tummy.
Kontaktoplysninger
Gen. Bohdana Zielińskiego 11 Street, 30-320, Krakow, Polen
- info@luckyduckgames.com
- luckyduckgames.com
2,9
Middel
3 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
2,9
Took my money and never sent a product
Preordered a set of extra items for Flamecraft, they took my money and never sent the items, despite it being months after the original ship date. As far as I can tell, they don't even have a support to contact on their website. Scam company.
Edit:
After my post, the company contacted me for more information and I have now received my products. The fact remains, however, that after I preordered the items, they were delayed several times (which is fine, stuff happens) without any kind of email or anything notifying me. I only found out about the delays by looking at the product page (not even my order information in my account conveyed anything) and after a while I couldn't even find the page on the site anymore, so I couldn't even use that to see if there were further delays. The way you get help is evidently emailing the "info at luckyduckgames dot com" address found at the bottom of the page, but maybe it's just me but that did not at all seem like a customer support email. Products seem good though, as was Flamecraft, so no issues there.
26. maj 2024
Uopfordret anmeldelse
Besvarelse fra luckyduckgames.com
Dear Justin, we are extremely sorry for inconvenience. We're doing our best to deliver products on time. Could you share more details with our customer service team? info@luckyduckgames.com.
Helpful
I'm into board games and really enjoy their Flamecraft and Kiri Ai ones. I had an issue with one of them and the company were quick to help. It wasn't something that would make the game unplayable but it was a missing player piece nonetheless despite buying it new. They sent a replacement piece via post hassle free so now my game is as it should be. The whole process was quite simple and they were happy to help. Understandably, the mailing service took a little while because they are in Poland and I'm in the UK.
8. august 2023
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.