Unless your clothes tend to get very dirty, the product can last longer than expected. The subscription service doesn't give you a heads up when your next shipment has been initiated and once the proc... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Was gifted these by my mum who couldn’t get them to work. I truly don’t know how they are still getting sales on these. I really wanted to love them so have tried MANY times to make it work but ea... Se mere
Virksomheden har svaret
Great customer service, particularly from Mel, when my order was delivered to the wrong address. I contacted Aramex - the delivery service with photos of my front entry (where the parcel was suppo... Se mere
Virksomheden har svaret
I love the environment friendly dissolving cleaning solution for my appliances. They work effectively and efficiently. Love how the toilet looked so clean after the sheet dissolved and became sudsy. T... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Lucent Globe was founded by Brodie & Roger with a simple yet powerful goal: to offer Australians products that are both eco-friendly and of the highest quality. As identical twin brothers from the Gold Coast, our love for our community and the environment runs deep. We knew we couldn’t solve the world’s pollution crisis overnight, but we believed in starting small, with something used in everyday life, a product contributing to plastic waste. From this we designed the worlds first dishwashing sheet! These values drive us to innovate and create solutions that are not only effective and affordable but also designed with minimal environmental impact. At Lucent Globe, we’re committed to making a real difference by creating alternative products that help reduce plastic waste, are effective while being kind to the planet. We also believe that sustainability should be affordable and accessible to everyone!
Kontaktoplysninger
Australien
- support@lucentglobe.com
- lucentglobe.com
4,0
God
473 anmeldelser
Har besvaret 35 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Loving it!
Hands down, I noticed a difference from my regular laundry detergent and dishwasher pods when I started using Lucent Globe products.
My kids have very sensitive skin, and the LG laundry detergent didn’t cause any reactions. As for the dishwasher sheets… those are my favorite! You can literally see that my dishes have no film, residue, or white stains. Absolutely loving these products❤️
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lucent Globe
Thank you so much for your amazing review.
We’re so glad you’ve noticed the difference, and even better to hear it’s been gentle on sensitive skin! That’s exactly what we aim for.
Love that the dishwasher sheets are your favourite too, no residue for the win.
I really love this product
I really love this product, because the laundry detergent is no mess! Easy to throw in the wash, great smell and cleans well!
It's helps save the planet by not using those plastic detergent bottles! Small enough to put anywhere and not take up so much space. It looks like a dryer sheets! But they dissolve perfectly in the wash.
I definitely recommend! They even have them for the dishwasher or you can use them to wash in the sink!They also have one for your toilets and makes the toilets smell fresh all week!
I definitely will keep buying this brand how it helps save the planet from unnecessary plastics being thrown away but also for its convenience! Easy to bring with you on the go if your camping or traveling!
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lucent Globe
Thank you so much for this amazing review.
We love hearing how much you’re enjoying the convenience, scent, and eco benefits, it’s exactly what we set out to create!
It means so much to have your support, especially knowing you’ll be taking them on your travels too!
What a wonderful Aussie business
What a wonderful Aussie business. I was going to deduct a star originally because I had ordered 3 packs of laundry sheets and only received 2. I emailed but after not receiving a reply for nearly 2 weeks, I sent a follow up email. The lovely Isabel responded to my email with sincere apologies and rectified the issue by having the 3rd box sent promptly. The best business is the one who will acknowledge an issue and fix it without hesitation. The customer service is great. The product is great. The only downside is, the delicious scent of the sheets do not transfer to the clothes.
Thanks Isabel.
21. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lucent Globe
Thank you so much for your thoughtful review!
We really appreciate your patience and are so glad we could get everything sorted for you in the end. It means a lot to hear your kind words about our customer service!
I have really enjoyed my experience…
I have really enjoyed my experience with Lucent Globe and their products!
16. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lucent Globe
Thank you so much for your lovely feedback.
We’re so glad to hear you’ve enjoyed your experience with us, it really means a lot!
Smells amazing
Smells amazing, used it got my laundry and I love how convenient it is to throw them in the wash
11. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lucent Globe
Thank you so much!
We’re so happy you’re loving the scent and how easy they are to use, that’s exactly what we’re all about.
Love my Lucent Globe products!
Love my Lucent Globe products!! Stella was amazing with a prompt reply to my enquiry and resolved the issue I had with my order. Will definitely continue to order more products in the future.
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lucent Globe
We’re so glad Stella was able to help and get everything sorted for you! It means a lot to hear you’ll be ordering again, we truly appreciate your support.
Very pleased
I was so surprised with the laundry detergent sheet. I was skeptical that it wouldn’t smell pleasant or have a smell at all. I’m one of those that enjoy having clean smelling laundry and I was pleasantly surprised at the soft, clean scent!!! The laundry were very clean too! Very pleased with the product!!!
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lucent Globe
We really appreciate your support!
We’re so glad we could pleasantly surprise you, that soft, clean scent is exactly what we aim for! Amazing to hear your laundry came out so fresh and clean too.
Love their products
Love their products, smarter in every way, easier, saves space, better for my family and the planet without toxic chemicals. This was the easiest way for me to swap out everyday plastic/waste/chemicals from our home, I'm a customer for life :)
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lucent Globe
Thank you so much for your amazing review, this truly means the world to us.
We’re so happy to hear the switch has been an easy one for you and your family, and that it’s making a positive impact. Support like yours is what keeps us going!
Trustworthy company really trying to…
Trustworthy company really trying to create a toxic free environment inside and outside our homes. This is really aligns with my priorities. Although some items were missing from my order, I was confident the team would get back to me and solve the issue.
They even reply in weekends and to my question on IG.
22. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lucent Globe
Thank you so much for your kind words, it truly means a lot to us.
We’re so glad to hear that our values resonate with you and that you had a positive experience with our team. We always aim to be as responsive and supportive as possible, so it’s great to know that came through, even over the weekend!
Rubbish products
Rubbish products. Beware of the preselected extras at checkout. No better than scammers.
22. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lucent Globe
Hi Eric,
We appreciate your feedback, we’re sorry for the frustration caused.
To clarify, shipping protection is automatically included at checkout, but it is completely optional and can be removed before completing your purchase. We understand this may not have been as clear as it should be, and we’re taking that on board.
I can see our team have refunded you the amount, please allow 2–5 business days for the funds to appear in your account.
Love their products
They were very helpful when my order was delayed. I love their products
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lucent Globe
Thank you so much for your kind words! We're really glad we could help resolve the issue with your order and that you're loving the products. We truly appreciate your support of Lucent Globe!
Gemma from Lucent Globe was so helpful…
Gemma from Lucent Globe was so helpful getting our new address sorted for a recent order. It was easy and such a nice email to let me know.
23. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lucent Globe
Thank you so much for your kind review! We're thrilled to hear Gemma was able to help get everything sorted smoothly for you. We’ll be sure to pass this on to her, she’ll really appreciate it. Thanks again for your support of Lucent Globe!
Great product and service
Great product and service. I recently had a small issue with an order, I sent an email asking for help. Next day I received a friendly reply from Gemma letting me know that she had sorted it out and true to her word it was fixed. Very happy purchaser here.
23. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lucent Globe
Thank you so much for your kind review! We're thrilled to hear you’re happy with both the product and service. Gemma will be so pleased to know she could help resolve your issue quickly. We really appreciate your support and are so glad you had a great experience with Lucent Globe!
The best laundry products ever
I’ve tried a lot of laundry stuff, and these detergent sheets are actually really good. There are so many different scents to choose from, and they all smell fresh without being too strong. The scent lasts long too, my clothes still smell good even after a few days. They also clean really well, everything comes out fresh and properly clean with no hassle. I’ll definitely keep using these.
22. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lucent Globe
Thank you so much for the amazing review! We're thrilled to hear you're loving the laundry sheets, especially the scents and how well they clean. It’s great to know they’re making your routine easier while still delivering fresh, long-lasting results. We really appreciate your support of Lucent Globe!
Great products and really helpful…
Great products and really helpful customer service
16. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lucent Globe
We’re so glad you’re enjoying the products and had a great experience with our team, that means a lot to us! 😊
Super fast customer service
I made a mistake with my order and accidentally subscribed instead of a one off purchase. I emailed them, Stella immediately got back to me and adjusted my order. So fast, so easy and super friendly. I love their laundry sheets, I even take them traveling with me!!
18. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lucent Globe
Thank you so much for your kind words 💚
We’re so glad Stella could jump in quickly and get everything sorted for you, that’s exactly the experience we aim to deliver! 😊
Love that you’re taking the sheets travelling with you too… once you start, there’s no going back! ✈️✨
Fabulous customer support x
I haven't even tried the products yet but if the customer service is anything to go by, then the products will be AMAZING. As was the customer service. Wonderful communication and the products were shipped very quickly. I am super happy! x
18. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lucent Globe
Thank you so much for your lovely feedback 💚
We’re so glad you had a great experience with our team, and we love the confidence in the products already! 😄
Fingers crossed you love them just as much once you try them 🤞✨
Besvarelse fra Lucent Globe
We’re so glad you had a great experience with our customer service, it means a lot to our team! 😊
Best cleaning products I have used
I love this company, support was instant. The smells are amazing. I have already ordered the essentials pack and then the 4 box 4 bonus box laundry pack. Will never buy my cleaning products from anyone else.
18. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lucent Globe
Thank you so much for the incredible feedback 💚
We’re so happy to hear you’re loving the products (and the scents! 😍) and wow, going all in on the packs… we love to see it! 🙌
It also means a lot to hear our support made a difference, that’s exactly what we’re here for.
Great product
Great product, easy use and good wash results. So happy to no longer haul clothes wash detergent home in its huge, heavy plastic container any more. And the bonus:- an excellent, personal and responsive team - both for delivery and general service.
14. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lucent Globe
Thank you so much for your amazing feedback 💚
We’re so glad you’re loving the results and made the switch away from bulky plastic bottles, that’s exactly why we created our sheets! 🙌
It also means a lot to hear your kind words about our team, we really pride ourselves on being there for our customers every step of the way 😊
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.