I ordered a pair of boots over a month ago. From the start, the experience has been incredibly frustrating. I initially received incorrect order confirmation details, and when the boots finally ar... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Lucchese, in my opinion is a company of very questionable repute. I mistakenly ordered a pair of boots online. Within minutes of receiving confirmation that I had placed an order, I requested cancel... Se mere
I returned a pair of Exotics boots, $4,995, and after 2 months I’m still waiting from my credit. Don’t purchase from Lucchese, a terrible company. All marketing and no resolution for the customer. L... Se mere
Bought my first pair of Lucchese boots from their San Antonio location. Dayle made this a wonderful experience, especially since I bought them sight unseen living in DFW. She was very professional and... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Premium leather boots and shoes. Celebrating craftsmanship and the adventurous spirit since 1883.
Kontaktoplysninger
20 Zane Grey Blvd, 79906, El Paso, USA
- 888-582-1883
- support@lucchese.com
- lucchese.com
2,3
Under middel
2 t anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
No disappointment
Excellent service and on time delivery. The product - a wallet for my husband - was the quality one expects from Lucchese.
13. januar 2020
Uopfordret anmeldelse
Besvarelse fra Lucchese Bootmaker
That is fantastic to hear, Pamela! Thank you so much for your feedback, we truly appreciate it!
Best, Laura
Each time I have dealt with Lucchese I…
Each time I have dealt with Lucchese I have been pleased. The representatives are courteous and helpful, always trying to resolve your issues and answer your questions. The product is of good quality and they stand by their product. Excellent is a good synonym for them!
12. januar 2020
Uopfordret anmeldelse
Besvarelse fra Lucchese Bootmaker
We are so happy to hear that, Rosa! It is a pleasure to be at your service!
Best, Laura
Beautiful Classic Western Belt
Beautifully crafted, impeccable quality, with excellent attention to detail. Not showy, but upscale classic Western. Looks and feels as if it will last forever, and I will enjoy wearing it that long:)
11. januar 2020
Uopfordret anmeldelse
Besvarelse fra Lucchese Bootmaker
That is fantastic to hear, Mark! Thank you so much for shopping with us!
Best, Laura
The best pair of shoes I’ve ever had!
M Excellent customer service on a great pair of shoes. Sized smaller than I’m used to, but no problems exchanging size. Super quick service and instant answer to questions. The best pair of shoes I’ve ever had!!
11. januar 2020
Uopfordret anmeldelse
Besvarelse fra Lucchese Bootmaker
We're so happy to hear that, Jan! Thank you so much for shopping with us!
Best, Laura
Luchesse is responsive to orders and…
Luchesse is responsive to orders and excellent at customer service.
11. januar 2020
Uopfordret anmeldelse
Besvarelse fra Lucchese Bootmaker
Thank you so much for your kindness, Sue! We truly appreciate it!
Best, Laura
I received my Lucchese Boots for…
I received my Lucchese Boots for Christmas and absolutely fell in love!! However the boots are much to wide for my skinny calves so I inquired about other options. They don't have smaller calve boots so I am so sad to say I will be returning them. They are so beautiful, if you have regular size calves I highly recommend this boot!! The Peri is the name of the one I love!!
10. januar 2020
Uopfordret anmeldelse
Besvarelse fra Lucchese Bootmaker
That is such a shame, Robin, but we're so glad you had a chance to try them out ! We highly recommend trying out our Priscilla and Dora boots as fantastic alternatives. Thank you for your feedback!
Best, Laura
First time Purchaser
First time wearer! Great boots, great fit - get boot socks and Ariat inserts and these boots feel better than cross trainers!!!!
10. januar 2020
Uopfordret anmeldelse
Besvarelse fra Lucchese Bootmaker
That is fantastic to hear, Edward! Thank you so much for shopping with us, we truly appreciate it!
Best, Laura
Brooke was outstanding
Brooke was patient, professional, stellar, and very helpful. That is true of all the customer service reps I have encountered. Lucchese is a sublime operation in every category. Thank you.
10. januar 2020
Uopfordret anmeldelse
Besvarelse fra Lucchese Bootmaker
We are so happy to hear you're satisfied with our service, Robert! Thank you so much for your feedback, we'll be sure to pass it along!
Best, Laura
A work of ART
The boots I ordered and received were beautiful, well crafted, a work of art = unfortunately they didn't fit my son and I had to send them back. Lucchese's customer service is topnotch and it was a pleasure working with them. When it comes time for my next pair of boots, this is the company I'll be working with.
10. januar 2020
Uopfordret anmeldelse
Besvarelse fra Lucchese Bootmaker
Thank you so much for your feedback, Daniel! It is a pleasure to be at your service!
Best, Laura
Wonderful service and a great looking…
Wonderful service and a great looking wallet
10. januar 2020
Uopfordret anmeldelse
Besvarelse fra Lucchese Bootmaker
Thank you so much for shopping with us, Joel!
Best, Laura
The best fitting boot money can buy!
10. januar 2020
Uopfordret anmeldelse
Besvarelse fra Lucchese Bootmaker
We couldn't agree more, Greg! Thank you so much for shopping with us!
Best, Laura
Excellent customer service
Customer service from Lucchese is always outstanding. Today the representative was understanding, kind and quick to address a fit issue with a new pair of boots I had received. Like their boots, Luchesse customer service is top quality.
10. januar 2020
Uopfordret anmeldelse
Besvarelse fra Lucchese Bootmaker
Thank you so much for working with our team, Larry! It is a pleasure to be at your service!
Best, Laura
Nice belt that holds up well.
9. januar 2020
Uopfordret anmeldelse
Besvarelse fra Lucchese Bootmaker
That is wonderful to hear, Mark! Thank you so much for shopping with us!
Best, Laura
Great product and excellent…
Great product and excellent shipping/return service.
Upset that we are returning the boots due to a fit issue.
My wife wants to get into a store to find her size.
Mail order is always tough with sizing.
8. januar 2020
Uopfordret anmeldelse
Besvarelse fra Lucchese Bootmaker
We completely understand Sam! We truly hope you're able to visit us at any one of our stores so we can fit both of you in the perfect size. If you have any questions or concerns about our products or how to contact our store associates, please know we're always at your disposal via support@lucchese.com. Thank you so much for your feedback!
Best, Laura
Beautiful boots!
The minute that I ordered my new boots I was being updated on their progress. They arrived just when I was told.
Beautiful boots!!
8. januar 2020
Uopfordret anmeldelse
Besvarelse fra Lucchese Bootmaker
We are so happy to hear that, Ryan! Thank you so much for your feedback!
Best, Laura
Great Service and Great Boots.
8. januar 2020
Uopfordret anmeldelse
Besvarelse fra Lucchese Bootmaker
Thank you so much for shopping with us, Thomas!
Best, Laura
I appreciate getting the boots in time…
I appreciate getting the boots in time for X mas and the face that my husband absolutely loves them makes me super super happy!! He is very picky and hard to fit., these were perfect
Thank you for being so easy to work with and a great Company!!!
TINA Mclenahan
7. januar 2020
Uopfordret anmeldelse
Besvarelse fra Lucchese Bootmaker
We are so happy to hear that, Tina! Thank you so much for shopping with us!
Best, Laura
Besvarelse fra Lucchese Bootmaker
We are so happy to hear that, Karen! Thank you so much for shopping with us!
Best, Laura
I had a hard time tracking my package
I had a hard time tracking my package. After numerous emails and many trials it worked finally. With amazon it’s straight forward.
7. januar 2020
Uopfordret anmeldelse
Excellent service and delivery with…
Excellent service and delivery with exquisite boots!!
7. januar 2020
Uopfordret anmeldelse
Besvarelse fra Lucchese Bootmaker
We are so happy to hear that, Mark ! Thank you so much for shopping with us!
Best, Laura
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.