Lube Mobile Anmeldelser 

2.969
TrustScore 3.5 ud af 5

3,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

$950 for a service. They forgot to tighten up the coolant system resulting in coolant leaking heavily in the garage. Came back to rectify. Next time vehicle used- Engine goes into limp mode as the mec... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I made contact with Lube Mobile to replace a Starter Motor that was noisey and ready to fail on my Mazda CX5. John was prompt in offering me a suitable quote with their current promotional deal. Bikas... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

I booked Lube Mobile for a yearly service on my 2015 Nissan Navara. The service itself came to $385.95, which I considered reasonable. However, I was then charged an additional $286.92 to re... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Being able to book in and have them come out same day was perfect for my busy, ever changing work schedule. Carl arrived on-time and explained what would happen and how long he expected to take, he... Se mere

Virksomhedsoplysninger

  1. Autoværksted
  2. Butik med biltilbehør

Om Lube Mobile

Oplysningerne kommer fra forskellige eksterne kilder

Welcome to Lube Mobile. Car Service and Car Repair with ultimate convenience provided by our friendly mobile mechanics.

Stay at home or work and relax. All work quoted before starting, keeping you in control of costs. Nationwide Warranty for peace of mind.

Click or call now for a quote.


Kontaktoplysninger

3,3

Middel

TrustScore 3.5 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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3,3

Alle anmeldelser

(2.969)

37 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

BMW 335i N54. Twin Turbo

I'd just like to provide feedback regarding the work Louis did on my e94 BMW 335i.

The car would misfire and go straight into "limp mode" any time I forcefully accelerated.

The BMW dealer suggested it was the fuel injectors (apparantly they nearly always fail after 100k miles or so and need to be updated to index12's.

Cost $1200 EACH ! That's before any installation charges!

The other error message indicated the high pressure fuel pump. Another expensive item and tricky to replace.

I saved some money by buying from FCP Euro but what I didn't know was that local BMW dealers would not do the job! (something about guaranteeing the parts).

* My experience with LUBE Mobile (who I must confess I was at first dubious about their ability to work on BMW'S and not knowing much about them. )

1/ They suggested they decarbonise the engine first in case this was the problem. Came round next day, SATURDAY!
Did the job but it didn't fix it. The mechanic said that if I get them to do the job they would credit me the cost of the carbon clean. Nice one.

2/ Once the parts arrived from the USA I booked the job. I was quoted a very reasonable price PLUS the rebate on top.

3/ The mechanic's name was Louis and he came to my house and did the job in the driveway. All good except I had accidentally thrown away the small attachments that came with them.

(Above and beyond) Louis rang BMW checked they had the stock and got the price. He left and returned the next day and completed the job. NO extra charge!!

Unfortunately this did not remedy the problem but at least I had the latest injectors which I would've needed soon enough.

4/ Next I purchased a High Pressure Fuel Pump from FCP again and took it to Lube Mobile's garage where Louis installed it. (again at a very reasonable price)
This time it seemed to run much better but when I floored it it misfired and then seem to run on 5 cylinders until a restart)

I rang Louis again, he came around and ran the fault finder. This time it indicated a fault with cylinder 5.
I'd replaced all my spark plugs and coils when the intial fault had occurred and it turns out one of the coils had a loose cap.

PROBLEM FIXED!
and
NO CHARGE!!

I was flabbergasted and most grateful.
By the way, Louis was driving from Gawer to Unley to do my car and what a nice guy he truly is on top of being a gun mechanic.

Thank you Louis and thank you Lube Mobile!

Regards
Geoff P

16. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I highly recommend lubemobile

I highly recommend lubemobile. I've already called them twice and both times they fixed my car within 5hours, which is just an amazing service.
Many thanks to Narayan, very quick and professional service :)

3. oktober 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Dodgy inspections, no attention to details.

Not sure how is lube mobile across the country but my experience was Terrible, wouldn't recommend them to anyone. Dodgy AS ! At least the ones in WA, Perth region. I was living in a small town there in the country side and found the car I wanted in Mandurah, a city far away from mine. I was in the process of moving houses, moving states and that's one of the reasons I needed that car. I don't have a lot of knowledge about cars and it was too far away for me, hence I hired lube mobile. This "mechanic" called Ryan went over to the car yard to do the inspection. Sent me video of the car running, said everything was ok. I Decided to trust them , after all I paid almost $300 for a simple car inspection. Next day I was there, just to pick it up as I believed the car was in good condition and I was in a rush. In the next days , I realised I had bought a partially broken car. I had to jump start the car every day as the battery was faulty and wouldn't charge. Left headlight, fans, ceiling lights, radio, receiver , battery, all faulty and not working. Fenders falling off like that car had been in a major accident but got redone. Parts had been welded back. Anyway, lots of issues. When I called this "mechanic" , he completely ignored me and never answered my calls and messages. After a while, I decided to call the company and told them about my case and that I was unhappy with the service and would like a refund at least. Only then this "mechanic" decided to reply to me. Told him about all the problems the car had. He insisted that these problems were not there when he did the inspection. So, when he did the inspection, everything was working well and one day later all these problems just suddenly appeared?! I told him I had to spend more than $1000 on the car to fix those issues and had all the receipts for them and could show/send them to him or lube mobile to get my refund. His excuse was that he trust his work and the company trusts him so those problems never really existed, but they had been there all the time. Asked for the refund, obviously I was ignored. Anyway, I had to trust some people to buy the right car for me and for my delicate situation and all I got was people screwing me over. First By coastal cars co. In Mandurah and then by lube mobile, who guaranteed to me the car was in good condition. Obviously it was not and it let me down on my trip, making me having to spend huge amounts of money with something I shouldn't have. I will never use this service again nowhere in Australia and wouldn't recommend to anyone as it just gave extra expenses and are definitely not reliable...

2. juli 2025
Uopfordret anmeldelse
Lube Mobile-logo

Besvarelse fra Lube Mobile

Hi Marcel,

Firstly, we apologise for the delay in responding, we have recently been reviewing past feedback to ensure no customer concerns go unanswered.
We are sorry to hear that your experience did not meet expectations. This is certainly not the standard of service we aim to provide. We take all feedback seriously and are always looking for ways to improve both our workmanship and communication.
While we can’t comment on the specifics without reviewing your booking, we would genuinely appreciate the opportunity to look into this further and better understand what occurred.
If you’re open to it, please reach out to us directly at 13 30 32 with your details so we can investigate and work toward a resolution.
Thank you for taking the time to share your feedback.

Kind Regards,
Lube Mobile Team

Bedømt til 1 ud af 5 stjerner

Tried to charge us $2,500 for something that didn't need fixing at all

We used Lube Mobile to help us change our break pads and replace a tire. Half an hour into the service they claimed we needed our entire suspension replaced and that they were appalled that the previous mechanic (who had just performed an annual service) had missed this since it was so dangerous. He said it would cost around $2,500 and kept pushing me to go ahead with it saying they take after pay. I refused to go ahead as I wanted to get the previous mechanics opinion. We took it to them the next day and they said nothing was wrong with the car or suspension that would make it dangerous to drive and that nothing needed to be immediately fixed.

12. august 2025
Uopfordret anmeldelse
Lube Mobile-logo

Besvarelse fra Lube Mobile

Hi Jessica,

Firstly, we apologise for the delay in responding, we have recently been reviewing past feedback to ensure no customer concerns go unanswered.
We are sorry to hear that your experience did not meet expectations. This is certainly not the standard of service we aim to provide. We take all feedback seriously and are always looking for ways to improve both our workmanship and communication.
While we can’t comment on the specifics without reviewing your booking, we would genuinely appreciate the opportunity to look into this further and better understand what occurred.
If you’re open to it, please reach out to us directly at 13 30 32 with your details so we can investigate and work toward a resolution.
Thank you for taking the time to share your feedback.

Kind Regards,
Lube Mobile Team

Bedømt til 5 ud af 5 stjerner

Amazing service will have you back on the road.

I received excellent service on the telephone and was able to be served by Ian from the Canberra store who came to our house within 90 minutes and quickly diagnosed the car problem. repaired and had us on our way, which was amazing. I thought the call out fee was very reasonable and Ian was a pleasure to work with.

31. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Road Trip preparation

We just had Sidney out from Lube Mobile to get our car repaired for a trip to Melbourne. Our usual mechanic let us down at the last minute but Sidney was able to squeeze us in and worked very hard to get the work done before we went away. He explained everything to us and was very easy to deal with. He is very knowledgeable. Much appreciated

5. september 2025
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

George (S35) knows his trade.

George(S35) from Lube mobile Qld Meadowbrook did a service for me at a retirement village.
He is polite and knowledgeable as well as on time.
The village was not a problem for him and did not hinder him from doing a professional during his time on the car. I know he is a professional as I am a retired A grade mechanic (QLD).
I would have given 5 stars if they included road side assistance in their services.

3. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Lube Mobile - Burpengary

I was extremely happy with John in van Q13. He was very knowledgeable, punctual, communicated very well and made sure that I didn't get ripped off when I needed a part to fix my car air-conditioning. Thank you John. I will definitely use this service again.

28. august 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

DONT USE THEM THEY DONT TRY FIX WHAT THEY BREAK AND COSTS YOU MORE TO FIX

Hi Kat Kat,

We're truly sorry to hear about your experience, and we appreciate you bringing this to our attention. This is absolutely not the level of service we aim to provide, and we understand how frustrating and costly this situation has been for you.
We’d really like the opportunity to speak with you directly so we can fully understand what happened and work toward a resolution. Please reach out to us directly and mention this review when you do.

Kind Regards,
Lube Mobile

NEVER GOT CALL BACK GOING COST ME $1000 TO FIX BEING ON DISABILITY WITH WALKER NO HELP GUY BROKE MY BOOT IT OPENED THEN HE PUT BOOT LOCK IN AND NOW IT DON'T OPEN SO FAR IT COST ME $500 FOR PARTS NOW TO GET FIXED GOING COST ME $580 SO AM FILLING A CONSUMER AFFAIRS COMPLAINT AS NOT HAD ANYTHING RESOLVED

14. juli 2025
Uopfordret anmeldelse
Lube Mobile-logo

Besvarelse fra Lube Mobile

Hi Kat Kat,

Thank you again for reaching out and sharing your concerns. We're genuinely sorry to hear about the difficulties you've experienced.

Unfortunately, with only the name "Kat Kat" available, we’ve been unable to locate your booking in our system. That’s why we’re asking you to please get in touch with us directly so we can investigate this further and work towards a resolution as quickly as possible.

You can contact us via email at info@lubemobile.com.au
or call us on 13 30 32. When you do, please mention this review so we can prioritise your case.

Kind regards,
Lube Mobile

Bedømt til 5 ud af 5 stjerner

Thanks to Mr. Kin, Unit 14.

Lube Mobile is definitely one of the best and fastest car services. Mr. Kin was the mechanic in charge of my car issues, specifically with the brake noise and lack of stability; honestly, it has been excellent service. I explained to Mr. Kin the matter, and he ran a diagnostic and addressed the problem on the same day. He even checks the fluids and is informed about the pads' life. I truly respect when people take their job seriously and help others understand clearly the parts that were fixed and why. In general, it is a friendly and kind experience. The fact that the services arrive at your home allows you to focus on other activities, and even better, the unit can be tracked while waiting for their arrival. I strongly recommend the services, but especially Mr. Kin, Unit 14, without hesitation.

14. august 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Very unclear about things, Stay away from them.

I have used Lubemobile a few times to get my cars serviced never too impressed but this time it was next level unprofessionalism. The mechanic Lukas was extremely unprofessional. Did not inform what’s going to happen, took off everything, air filter, cabin filter, all 4 tyres. And then said I have to go and get the oil and filter and I was so shocked, you have a huge van that you drag all day and you don’t carry oil and filter. And from this point he started becoming super rude. He abused me in his native language, (deliberately talking to me in a European language that I don’t understand definitely means they weren’t good words).
From the start anyway he was on the tablet, don’t know what he was looking for. I can’t figure out how hard it is to get a standard service done. I contacted the manager that the whole point of using Lube Mobile was to save time, if he is going to block my car for hours what the point. I asked them to put my car back together and leave. NEVER EVER going to use Lube Mobile again.

14. august 2025
Uopfordret anmeldelse
Lube Mobile-logo

Besvarelse fra Lube Mobile

Hi N H,
I’m really sorry to hear about your experience. This isn’t the standard we aim for. We’d like to speak with you directly to understand what happened and see how we can make this right. Kind Regards,
Lube Mobile

Bedømt til 5 ud af 5 stjerner

Happy customer

Very happy Lube Mobile and the work from Joel W28, was very knowledgeable and found several issues with my car and addressed them on the same day.

Car feels a lot better to drive on the road afterwards.

13. august 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

DO NOT USE LUBE MOBIL

DO NOT USE LUBE MOBIL
Last week i had trouble with my car, the electric brake just would not release, i rang NRMA ROADSIDE, he said i would need a mobil mechanic- so i rang LUBE MOBIL
he tried to tell me that I needed new brake callipers and the total cost for it to be done at my residence , was $3500 ! When i told him , no thanks , he left and I rang NRMA roadside, again, another NRMA patrolman came out and he managed to release the brake. He then drove car down driveway and parked in front of house, we then organized a tow truck to my mechanic. After going over my car completely, He assured me that it was NOT the callipers, all that was needed was a new switch /button for the electric park brake . The car has been fixed now and i havent had any problems at all . Cost $600 , thanks to my mechanic .
Lube mobil is a scam, i think that the so called mechanic that came to me was thinking - oh a woman- she doesnt know anything - he even tried to get me to pay with Afterpay

6. august 2025
Uopfordret anmeldelse
Lube Mobile-logo

Besvarelse fra Lube Mobile

Hi Lynda,

Thank you for sharing your experience, we're really sorry to hear what happened. This is not the kind of service we expect from anyone representing us. We take this seriously and will be looking into it right away.

We'll be in touch shortly to follow up with you directly.

Kind regards,
Lube Mobile

Bedømt til 3 ud af 5 stjerner

Lube Mobile Callout

Called Lube Mobile, and they came by the next morning to help determine that my car battery was dead. They were absolutely lovely—quick, professional, and very easy to deal with. They were able to replace the battery on the spot, which was a huge relief.

That said, the service was definitely on the more expensive side. It cost me $630 in total, which included the new battery, callout fee, and installation. Ideally, I would have expected to pay somewhere between $400–$450 for the same service.

Being heavily pregnant, I needed the issue fixed quickly and reliably, so I went ahead with the price knowing exactly what I was agreeing to. In the end, it wasn’t a terrible deal given the convenience and service quality.

I would recommend them for their professionalism and prompt response—just keep in mind that it may cost a bit more than expected.

7. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Thanks for your work!

Waqa came out to take a look at my vehicle today and was punctual and honest about the situation. I was happy with the service that was provided. He was a knowledgeable mechanic which was reassuring.

28. juli 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Lube you mobile right enough

Ok so contacted this Mob after seeing a van in my area to do an oil and filter service on my motorhome. . Guy says yes we can do in 2 hour (it was a Friday). We will drop by check the details of the filter then go buy it at our suppliers. I offered to go and get the parts but they refused. Around the time they were due I get a call from them saying sorry our suppliers do not have the oil nor the filter for your vehicle. So to be clear they said they had to confirm then the decide they knew exactly what was needed with out viewing. Totally wasted my day. Anyway gets another call saying they can do it 7.30 Monday morning . So where you getting the oil and filter if your suppliers do not have it.... Silence
told to keep their $400 oil and filter change will risk it myself

No need to understand what happened. I will tell you for free. Your company could not lie down with out getting caught. If this is the way you do business then you will need to absorb the criticism. Sorry but way way not acceptable

25. juli 2025
Uopfordret anmeldelse
Lube Mobile-logo

Besvarelse fra Lube Mobile

Hi Donald,

Thanks for reaching out. Sorry to hear about your experience it definitely sounds frustrating.

We’d appreciate the opportunity to understand what happened and make things right. Please feel free to get in touch with us directly so we can look into this further.

Kind regards,
Lube Mobile

Bedømt til 1 ud af 5 stjerner

Not happy with the egr cleaning service…

Not happy with the egr cleaning service on my mq triton By van m37
His compressor wasn't working to spary the chemical into the intake system.
Went in for five minutes and I came out and he packed his stuff in his van and told me it's done.
And charged me $380 for half an hour
Again do not use them.

26. juli 2025
Uopfordret anmeldelse
Lube Mobile-logo

Besvarelse fra Lube Mobile

Hi Mr Singh,

Thanks for your feedback, and we're sorry to hear about your recent experience with our EGR cleaning service. This isn’t the standard we aim to uphold.

We take concerns like this seriously and will be reaching out to you directly to better understand what happened and see how we can resolve the issue.

Kind regards,
Lube Mobile

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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