La Quinta Inns Anmeldelser 50

TrustScore 1.5 ud af 5

1,7

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Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

The place is ran by idiots elevators down, and the manager informed employees that he’s sleeping, and that they should carry all of the linen on their backs up and down the stairs for all halls. When... Se mere

Bedømt til 1 ud af 5 stjerner

Tried to book a room for a Saturday (4/4/26) stay, website kept putting the date as prior Thursday (4/2/26). Tried to cancel, no direct line to hotel at the location, had to go through AI "representa... Se mere

Bedømt til 2 ud af 5 stjerner

Stayed here at the Ashville La Quinta last night. I’m an AT hiker and got to the hotel late last night after a long day hiking. I slept in and woke this morning at 9:10 and washed and he... Se mere

Bedømt til 1 ud af 5 stjerner

Safety and Health Hazard - Retaliatory Management Rating: 1/5 Stars "I had the most unprofessional and distressing experience of my life at this La Quinta. What started as a stay plagued by mainten... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

1,7

Dårlig

TrustScore 1.5 ud af 5

50 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Bedømt til 2 ud af 5 stjerner

La Quinta Inn & Suites by Wyndham…

La Quinta Inn & Suites by Wyndham Jacksonville Butler Blvd
Upon arrival discovered the hotel was under construction, no pool, no gym, no discount.
Staff was pleasant, very friendly. Breakfast same old, same old, not tasty, same blah microwave egg & cheese cold omelets and turkey sausage if there were any more put out after the first morning servings were consumed. If you came 15 minutes before breakfast was over don't expect eggs and sausage. Of course, the waffles are good but get old after several mornings. Butter should be put out to room temp. Hard as rocks, so you eat literal lumps of butter on your waffles.
Forget getting your room clean unless you leave it open when gone. I had too many personal items to allow it to be walked into when not there. There was a huge language barrier with the cleaning staff. No Habla English. Nice, polite and smiles, but No Habla. I requested linen changing and promised a time and day by desk clerk. I waited for over two hours for a time I was told I could expect them to come when I had business to take care of. They didn't come.
Furnishings, except the bed which was very good I will say, outdated and broken, Desk and end tables had broken legs, wobbled if touched. Outlets worn out and most unusable/no power. I had to buy a three way plug in to operate the TV, Lamp and laptop out of one working plug. Phone out of order, clock not working.
No wonder why under construction but a discount should have been given.
Overall I love La Qunita because I can bring my pets. I did not on this trip but for the most part they are the only hotel that does accommodate you furry kids. For that reason, I will always use LaQuinta when traveling with the whole family. This visit unfortunately was not what expected. I really was disappointed the gym was not available.

22. august 2025
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Bedømt til 1 ud af 5 stjerner

My experience with La Quinta Inn &…

My experience with La Quinta Inn & Suites by Wyndham and Premium Parking
On July 4th, 2025, I trusted the valet service at La Quinta Inn & Suites by Wyndham in New Orleans with my vehicle- Lexus GX during my trip to the city for Essence Fest. While grooving to the amazing vibes of GloRilla, I received a call from Valet Parking informing me that my car had significant windshield and surrounding damage while in their care. When I returned, my vehicle (a) had suffered significant windshield and surrounding damage.
I am so disappointed in both La Quinta Inn and Premium Parking for their lack of accountability. Despite recognizing my vehicle was significantly damaged while in their care, both parties have repeatedly refused to take full responsibility for ensuring the damage is fully addressed.
I’m sharing this to warn future customers and to encourage accountability. If you plan to use valet here, please be aware.

4. juli 2025
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Bedømt til 1 ud af 5 stjerner

Do not book a room at this hotel I…

Do not book a room at this hotel I never was treated so badly. I booked last minute because I have a lot of work to do and at my home. I have renovations being done and there’s too much chaos. I needed this work to be done. My stepfather gave me a ride because my car is in the shop for repair from an accident. When I booked a room, I left a note that it may be a late check in because I didn’t know what time I was able to get over there so they would know. When I got to the hotel, my stepfather went in with me because I realized I did not have a card that I booked a room on so he could pay for the room for me. The gentleman behind the desk lied to me he said there was a $50 deposit but they took 100 then he refused to give me a receipt at that time. He said you’ll get it when you leave. I grab my things out of the vehicle and I had left a bag in the car because I couldn’t carry everything up so my stepfather proceeds to carry it up to my room for me stays about 1015 minutes. The reason why I booked a room for two people because I knew my boyfriend once he was done with his job he was going to be over there. I said just call me when you’re here and I come down and let you in well I accidentally dozed off and fell asleep and the gentleman downstairs was giving him a hard time to come up so I went down to talk to this gentleman. First he refused and said no he’s not coming up there. You came in with another gentleman he’s up. I said there’s not another gentleman upstairs. That was my stepfather. He paid for the room for me because of my card situation. He left in about 10 minutes. Then he proceeds to tell me well I should’ve left him know now I was gonna have a late guest and leave recorded to desk and I’m like does that say anywhere in the contract that I must do that? Of course it doesn’t then eventually he says OK he can stay till 6 AM. Then he must leave. I said that’s ridiculous . So I went back to my room. I had a lot of files on me and I wanted to show this gentleman how we are all related because I know he was insinuating. I was a prostitute. Even showing this information to him these documents he still insist that he must leave at 6 AM. I leave at 11 AM. I said I am not paying for two Ubers to get out of here. I’ve already got one set up in the morning to get us home, he did not care. He was so rude. I even said to him you’re insinuating. I’m a prostitute that’s what’s going on here so I proceeded back up in my room. We packed our bags and we left immediately and I told the gentleman not the last time you hear from me I will get a full refund for this room. Do not go to this hotel. They are rude and they are unfair.

14. september 2025
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Bedømt til 3 ud af 5 stjerner

Clean but awful smell

Stayed in the LaQuinta, Pueblo, Colorado. Hotel room was nice clean and spacious with a clean bathroom, BUT… there was an overpowering smell of what smelled like rodent urine, or maybe cat urine. It was so strong we had to spray perfume round to mask the smell. Looked in a cupboard and it looked like something was living in there it was dark and dirty. The Wi-Fi was awful, and the pool was empty even though it’s only September. Bath water nice and hot and towels clean. A fridge and microwave in the room but no kettle or tea bags, or milk, just creamer. It was ok, but they really need to sort out that vile smell 🙁

12. september 2025
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Bedømt til 1 ud af 5 stjerner

We booked a room at La Quinta in…

We booked a room at La Quinta in Wyndham in Corpus Christi Texas and the rooms were dirty and there was a roach on the floor spider on the wall I asked for a refund these people and booking wil not give you your money back It's been a week now I haven’t received any refund I was scammed by both parties like 200.00. Beware I wouldn’t use any of them again!!!

30. august 2025
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Bedømt til 1 ud af 5 stjerner

TERRIBLE!!

TERRIBLE!!! The last thing our family needed while battling being a Whistleblower on major corruption, juggling a major podcast, two autistic children witj serious special needs and our car breaking down was a nasty Karen attacking and insulting us. Welcome to Jacksonville Laquinta by Wyndham.

From the moment I walked in I could feel the racism and hatred like the front desk lady hated white people and especially white people who might have served in some way. I wanted to turn around right there knowing I had PTSD. Sure enough thos day lady made our life hell. Next morning we say we are going to extend (probably a while) and guess she didn't want that cause she harassed my wife and sent my autistic kids panicking and wouldn't give us time for anything. Considering the DC family podcasts we are going to dive into all thos soon. What is with Jacksonville? Also rooms are very blah witj old tubs and roaches seen in first few hours plus the elevator is ready to break and construction everywhere.

2. september 2025
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Bedømt til 1 ud af 5 stjerner

Beware

Title: Horrific Stay – No Accountability from La Quinta, Wyndham, or Third-Party Booking Site
I stayed at the La Quinta Inn & Suites in Franklin, TN, and this experience was absolutely unacceptable.
Dirty and Unsafe Room: My room had red-stained sheets and no working TV, which is basic for any hotel stay.
Intrusive Housekeeping: I was woken twice before 9 AM by housekeeping knocking at my door.
No Resolution Offered: When I asked for a refund or even a free night, the hotel refused. Wyndham said because I booked through a third-party site (Stay for Less), they couldn’t help me. Stay for Less, in turn, said they couldn’t do anything either.
This raises a serious question: who holds hotels accountable when they provide unsafe, unclean rooms and refuse to make it right? The lack of responsibility from both the hotel and booking platforms left me with no recourse and a terrible experience.
Travelers should be extremely cautious when booking here. I hope this review encourages La Quinta, Wyndham, and third-party booking sites to start taking accountability seriously.

20. august 2025
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Bedømt til 1 ud af 5 stjerner

I booked with Wyndham La Quinta for a…

I booked with Wyndham La Quinta for a trip to Gonzales Texas. We weren't looking for anything fancy just a clean quiet safe place to stay a couple of nights. Upon check in on July 31st we went to room 108 and found several large floor fans running at top speed. Not sure why we went into the room and immediately found the carpet wet. Okay I thought maybe they just cleaned it. Walking further into the room we noticed the carpet was not just damp but water soaked about halfway in. It was the worst on the outside wall. I am a commercial facility Operations Director at a large retreat type commercial property. I figured it was the wall AC unit drain backed up or leaking and that's where the water was coming from. Sure, enough I took a look and yes that was it. Not too crazy about the wet floor. You couldn't walk anywhere without shoes. You couldn't leave a bag or anything on the floor. I went to the front desk and spoke with the nice lady at check in. She did advise yes there "was" a leak but it was "fixed" so if I could leave the fans running it would dry out. I thought okay I know what they are dealing with, so I'll play along. We were going to be out all evening anyway so what is the harm in letting the fans dry it out. That was 3 pm. We came back around 10 pm and the floor was in worse shape than before. The AC was still leaking at the drain. I wanted to change rooms and went back up front and spoke to a different young lady about that. She advised they could not swap rooms that late in the day. She asked to leave the Fans running and surely it would dry out by morning. We decided we were stuck so make the best of it. At least the AC was working with outside 90+ heat. Sorry to say the fans were too loud to leave running on high all night so I set them on 1 "low". Morning came and around 9 am nothing had changed. We decided to leave the fans running and come back around lunch time. We were out until 2 pm. When we returned that floor was much wetter than before. The moldy wet smell was also pretty bad. Okay wife and I had enough so we packed our bags and went to the front desk. No rooms available. Okay we will look elsewhere. I did not ask for a refund on my room for the day since it was 2 pm. but I had hoped they would do the right thing. The girl at the desk went behind the wall asked her boss or whoever was sitting there and was told "no refund" on the room for the hours we were there with a soaked floor from 11 am check out to 2 pm. Okay I thanked them and left. Got on the phone and found another room and moved on. Sure, wish they would have done the right thing for the day since we had already put up with more than should be expected. I wish this review was different. I have never written a negative review but feel it necessary today. Will avoid La Qunita from now on.

31. juli 2025
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Bedømt til 1 ud af 5 stjerner

Hold your guests accountable

We recently stayed at the La Quinta Inn, near Ontario airport. The hotel lobby had a very strong marijuana smell the entire stay, as well as the elevators. There were several guests that were smoking cigarettes and marijuana and drinking directly in front of the entrance doors and in the parking lot. The lobby and hallway carpet was filthy. There was loud music playing in rooms and also loud music playing on several guest phones while in elevator or in hallways. We asked for towels and toilet paper twice before we were told we needing to come to desk to get it ourselves. There were a group of guests in the hallway who made inappropriate gestures at some of our teenage girls, in which I had to intervene. The worst part of it is the staff did not hold the guests accountable for any of their actions. The window of our room on the 6th floor opened all the way without a screen or another safety measure. Although we were very disappointed in our stay the beds were comfortable.

25. juli 2025
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Bedømt til 1 ud af 5 stjerner

I booked a room online paid when I…

I booked a room online paid when I arrive at hotel they want 50.00 deposit i tried to pay with my Charlie visa debit card and cash they would not take either. And they are saying no refund . So they are shady and trying to steal the money I paid for room on line the hotel said take it up with trip.com trip.com said la Quinta said no refund. So no online bank cards are taken and won't take cash seedy unseemly company. Please beware of shady hotels don't stay here don't get ripped off by them . On a separate note their employee was obviously the product of cousin fucking so watch out for that also

3. juli 2025
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Bedømt til 1 ud af 5 stjerner

I’ve stayed in several hotels and this…

I’ve stayed in several hotels and this is the worst hotel I have ever seen. Room was beyond disgusting, stains everywhere, sheets were not clean, broken furniture and drug peripheral in the nightstand. Checked out immediately, and asked for a refund. The manager on duty, just laughed and my card was charged twice! This hotel should be condemned and tore down. Whatever you do, do not stay here. @laquinta

20. juni 2025
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Bedømt til 1 ud af 5 stjerner

Absolutely the worst hotel experience I’ve ever had.I stayed at La Quinta Inns & Suites in…

I stayed at La Quinta Inns & Suites in New Haven with my family and it was a nightmare from start to finish. The walls in the room were filthy, the elevator wasn’t working (which was a huge inconvenience with kids and luggage) and the breakfast was terrible, cold, stale and barely anything available. To make matters worse, the staff was incredibly rude and unhelpful. It felt like they didn’t care at all about guest comfort or hospitality. I would never stay here again and don’t recommend it to anyone. Avoid this place.

16. maj 2025
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Bedømt til 1 ud af 5 stjerner

My daughter is autistic and the woman…

My daughter is autistic and the woman at the check in called her a name to shame her. I requested a disability room because I struggle to walk. The disability parking is in front of the building my room was clear to the back up a ramp down a hallway up to the 3rd floor around a corner and back down a hallway. I had my service dog with me so I had to make that walk multiple times daily. The photos on the internet showed a bathroom with easy access to the shower and a shower stool in the room. That isn’t what you get. Bring your own stool and expect to climb into a bathtub. I don’t recommend the La Quinta inn at 793 w bel air ave Aberdeen MD 21001 for anyone with a disability.

7. maj 2025
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Bedømt til 3 ud af 5 stjerner

Ok, but don't forget anything in the room, as you may not see it again.

Stayed at their hotel in Gainesville, Fla. It was decent and clean, but could have used a fan in the bathroom. The breakfast, unfortunately, was hit or miss. One day the eggs were OK, the next day they were inedible. My major complaint is that after almost 2 mos, they have not sent me 2 Hawaiian shirts that I inadvertently left there. They have sentimental value to me, and they did promise to send them.

9. marts 2025
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Bedømt til 5 ud af 5 stjerner

Memphis downtown

We stayed at La Quinta, Memphis downtown. Had a super stay. Location is great, near Bealstreet and very central in downtown. The rooms where nice and clean and the service great!

5. marts 2025
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Bedømt til 1 ud af 5 stjerner

LaQuinta Inns NO GOOD

I have had the most unbelievable experience with LaQuinta inns and suites. It was the worst time of my life. Here is the short version.
I called and made reservations for a room with a jet spa and a king bed. Weeks in advance . It was my 35 th anniversary and I am disabled, so the jet spa jacuzzi was of utmost importance. When I arrived the desk clerk said that my room was not available. They had already given it away. I asked to speak with a manager and he said that they were not on the property. This was at 3:10 p m. He kept telling me what room I was going to have and did not care that I had a reservation for a specific room. Kept telling me what room I had reserved instead of listening to me. Of course I got upset, who would not have? His response to that was not an apology but a threat to call the police! Of all things! As far as I am concerned Wyndham Hotels suck! Don’t waste your time and money on those losers. I have called the management and they were just as rude as the desk clerk. Tried to blame me because I got mad. No apology no nothing.

7. marts 2025
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Bedømt til 1 ud af 5 stjerner

HELP!! THERE’S ROACHES!!

My cousin and I stayed at this hotel
4800 West Plano Pkwy, Plano, Texas 75093 for an overnight 3/14 to 3/15. We were just there attending a church conference. Within a couple hours of us being there we seen a roach near the ceiling. I called the front desk to ask them to send someone to kill it. It was high up near the ceiling. I did not want to stand on furniture and it becoming a safety issue.
An employee by the name of Norma stated she was only one working at the time and she was sorry. She asked if we wanted to move to another room in which I stated I did not feel like moving and I'm positive if there's a roach in one room, im sure they're in others. She then apologized again. I told her I wish apologies fixed the fact that the hotel has roaches but it does not. The hotel was clean, quiet and in a good area but don't stay in 418 since Norma seems to think that's the only place the roaches are located.
Upon leaving, I spoke with someone at the front desk, he asked that we email the pic to the front desk email so we did. It is now 3/19/25. Absolutely no one has called to even look into the situation. That just makes the stay that much worse.
I have a video and pic of the roach.

14. marts 2025
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Bedømt til 2 ud af 5 stjerner

Complicated reservation process, inflated prices to offer discounts and misleading promos.

I just made my reservation and have not stayed yet, so this review is on the process of actually reserving. I am a member of Wyndham which La Quinta is part of. On their website, they offer special rates for members on the website, either 20% off a two night stay or a free night after a 2-night stay. I tried, but was not able to successfully navigate the website (and I am competent to create a multi-page website). So I called the main number and after a very long wait where a recorded message repeatedly encouraged me to use the website, I reached a very nice representative. I had made a reservation through the hotel itself (in Pennsylvania), prior to calling the central phone number. The representative from the central offices found me a rate that was lower than the hotel rate I had been previously quoted. I asked about the promotional rates. After a good half hour on the phone, I was told that the 20% off was not valid at the hotel I was reserving for, however, there was a 15% off rate that could be applied, but the rates were higher and the resulting benefit would actually cost more than the higher rate I had been quoted directly by the hotel. I was also told that the free night would not be issued until 5 day or so after my stay, so it could not be applied to another day that I stayed at the hotel beyond the 2 days. It was a tremendous time waster, but I did end up with a price over $100 less than the price I was originally quoted by the individual hotel. It does not give me confidence that this is an honest business or that they run things efficiently. I don't know if I will stay there or not at this point. Hopefully, if I do, the hotel will prove to be a decent place to stay. Everyone I spoke with was nice. It is corporate management that seems to be the problem as well as very poor website design.

12. marts 2025
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Bedømt til 1 ud af 5 stjerner

Beware on La Quinta by Wydham Lynnwood

When I checked out LQ Lynwood, the hotel requested US$100 deposit plus room rate and said it is the company policy to charge by credit card when and said it is refundable. No repayment after returned home for a month and even slander me of strong odor. It was my fault not to read the adverse comment on this website. Do not trust the whole line of La Quinta and I will not stay in LQ again.

7. februar 2025
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Bedømt til 1 ud af 5 stjerner

La Quinta

La Quinta. NW Expressway OKC. Complete lack of concern for customer safety, satisfaction and care. Issues that have existed for over a year from our last visit still not rectified. Hotel is completely unlocked at all hours. No security. Personally, I like locked doors. Blood in the bath tub - yes. Dried urine on the toilet - yes. Missing cushions on the couch - yes. Dirty, noisy and unclean elevator - yes. Ice machines down for 2 years. HVAC system still down after reporting a year ago. Coffee in the morning; forget it. Management notified off all issues. A form response was received: Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Oklahoma City - NW Expwy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.

We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Sincerely,
Jignesh Patel

In other words; we don't care.

17. december 2024
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