Lowdham Leisureworld - Nottingham Anmeldelser 2.117

Very friendly and accommodating staff who made it their business to ensure you had a great experience in store. Jamie, our sales person, was always at the end of the phone or email and checked in regularly to make sure everything was ok. Would have given 5 stars but when we picked up our camper there were various things inside the camper that weren’t right and it hadn’t been valeted inside. Also missing bits like some keys, service book etc. It’s all being put right without quibble but it did take a little shine off the handover especially as we were spending quite a lot of money on the vehicle.

All in all my experience was positive, however there was a couple of things which could be improved.
The sale was pretty much there to be had as we had seen the motorhome we wanted at the NEC show so it was only a case of finalising the details. Gordon was very helpful and we was happy to put down the deposit. The communication throughout was very good. We had a little issue which made our collection a week later than we agreed although that wasn’t an issue with ourselves.
On the day of collection the handover went sweet and we took delivery of our lovely new motorhome.
The little niggles I have are that on the previous two purchases I have made from other dealers I received a nice hold-all containing all the paperwork etc along with a bottle of bubbly in the fridge of the vehicle as a thank you. This time I just had all the paperwork loose , nothing to keep it in. Along with this our last motorhome had a starter pack including everything to get you started.
This may not seem like much but I must admit it surprised me as this was actually the most expensive motorhome of the three I have owned.
Like I say, it’s nothing much but it would’ve been nice.

Very good service with lots of information given on the new van and good follow up on some subsequent questions. Nathan in sales did a great job managing the exchange of our van for the new camper van.

Lowdhams have a huge range of campervans, all staff very knowledgeable. Jamie in particular was very attentive to our requirements. We wanted to upgrade from transit custom van to a larger, spacious campervan. With Jamie’s patience and vast knowledge of what features campervan had we made our choice with confidence. Once our decision was made Jamie remained on the journey with us right through to payment and pick up. Couldn’t have asked for more .

A very layed back attitude and no pressure no body following you round pestering you but there as soon as you need to know something they are pleased to help. No hidden extras everything talked about up front. I will definitely be back keeping an eye on changes and using my discount card and the free camping field.

Just recently purchased an auto trail SE from Lowdhams leisure world. I dealt with Jamie who was brilliant, he wasn’t a pushy sails person and was very knowledgeable and answered all my questions and got back to me quickly with any queries after I picked the vehicle up.

From the first moment I spoke to Barry regarding purchasing a new campervan he was helpful and explained every question I asked,from px on my caravan to the handover of my my new campervan,would highly recommend barry and lowdhams for your purchase. I would like to edit this review , I sent e mail to Barry regarding an issue with the poptop with a picture unfortunately barry was away untill new year, i don't expect much but a reply to put me in the corect direction would of been nice as still no reply ,it's now booked in for warranty that I sorted myself , it's a shame that once the sales percon has done the deal they can't help out especially so close to the handover .

From our initial discussions with Sandra at the NEC Caravan and Motorhome show to the final handover at the Nottingham location our experience was exceptional. As first time caravaners she answered all our questions and queries openly and we felt very reassured, nothing was too much trouble.

I have given 5 stars for the quality of the work done on repairing my Motorhome and also to Dan Smyth in service, who picked up my case when it was dragging on, and really worked hard to get the work done and keep me informed along the way. I really felt he was my voice in Lowdhams and made a big difference. Up to that point I was getting really frustrated with the service department - it was difficult to speak someone and when I did they could not tell me when the work would be finished - this dragged on for a couple of months after I was originally quoted a few weeks. If it wasn't for Dan's intervention then my experience would have been a lot different. So thanks Dan. On my visit I also saw that Lowdhams is working hard to address this customer service issue and I wish them well.

The worst customer service ever. Had terrible service earlier in the year too.
No communication, telling us our van is still with Swift when we can see on tracker it's at Lowdhams!
Different story i suppose if you are purchasing from them ....they are very keen then!! DO NOT BUY FROM HERE

I ordered our new motorhome at the Lowdhams stand at Lincoln Motorhome Show In September 2025 after
a comprehensive inspection of an identical vehicle.
Mark and Chris were very helpful at the show but were not pushy at all. We paid our deposit, arranged to Part Ex. our camper van and arranged a suitable date to collect our new Swift 505. I arranged with Lowdhams to have a wind out awning and an upgraded alarm system fitted at their site. On 17th November, a date chosen by us, we travelled to Lowdhams where paperwork was completed and a most comprehensive demonstration of our new purchase was given by Paul who answered all queries that were put to him.
Our Motorhome was presented to us in an immaculate condition and we were treated well throughout our experience. We stayed on the Lowdhams camping site overnight without any problems at all. Altogether, the best experience that we have ever had in buying a Motorhome from a Dealer, and it is our fifth.

Everyone at Loudhams’s has a smile on their face! They can’t wait to give advice on their stock and accessories all at attractive prices ,I would highly recommend them, and don’t forget the onsite Cafe , the portions are huge and very tasty

Great service from all departments, sales, handover & technical.
Sandra, Mark & Ian are very knowledgeable & helpful, thank you.

All was good would recommend if your looking for a new caravan or motorhome,this is my third caravan from lowdhams.

This was our first motorhome purchase. We looked at various dealerships during our research. Lowdham’s was in our opinion by far the best. The showroom was well laid out with a lot of stock. The staff were extremely knowledgeable and patient with our many questions. Small touches also made a positive difference to our experience - the music playing outside, the friendly reception staff, the sales people being stationed at desks around the various types of motorhomes, the offer of a coffee, the lovely cafe serving homemade food (delicious sausage rolls) and the ladies in the cafe also knowledgeable and as excited as we were about buying a motorhome, and lovely clean toilets. The accessory shop too was well stocked and again the staff very knowledgeable. Particular thanks to Kevin who was the best salesman - friendly, informative and keen to ensure we had the motorhome that best fitted our needs - and all with a sense of humour and enthusiasm for our new motorhome adventure. The handover process was equally professional and Paul did a superb job of talking us through every little detail which helped our confidence. Finally, the free overnight stay with emergency call out was enormously beneficial. We also loved the history of Lowdham’s and how the company has grown over the years and the fact that we are now part of the ‘Lowdham’s Family’.

Overall, a fantastic experience, so thank you so much. We’re very much looking forward to all our motorhome adventures.

Great service when buying our new motorhome. Excellent service from all the staff we dealt with at Lowdhams.

We have just purchased our first camper from Lowdhams through Jake and the team. I can’t stress how easy they made this for us and the overnight stay on the Raleigh site is a fantastic idea especially for novices 😊. Everyone we encountered were kind , friendly and helpful….and knowing we have the back up over the phone when we need it is great too! Thank you for setting us off on our new adventures…😄

We were well looked after by the service/warranty staff with the help of Kiran. They went out of their way to solve our warranty issues.

Richard the Sales person, helped us through the selection process. Not pushy, but answered all our questions and gave us space to think. Collecting the new van, and handing over our part exchange was seemless. Paul explained the new van (Hymer 680 MB) in understandable detail. Again we had time to ask questions, not rushed. Our customer experience has been excellent.

very approachable with any questions ,explained everything in full and very friendly staff
thank you all so much chris and nic