Excellent company
Excellent company. Helpful staff. I honestly can’t find fault.
17. juni 2026
Uopfordret anmeldelse
Besvarelse fra Love Property Management Ltd
Thank you for your kind comments, very happy to help.
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Virksomhedsoplysninger
Skrevet af virksomheden
At Love Property Management, we are dedicated to providing exceptional property management services to our Right To Manage and Residential Management Company clients. Our team is passionate about taking care of your home to the highest standard. We are constantly seeking ways to improve transparency and communication. We offer a range of block management and estate management services to ensure that your property is well-maintained and your needs are met. Contact us today to learn more about how we can help you!
Kontaktoplysninger
Clover House, John Wilson Business Park, CT5 3QZ, Whitstable, Storbritannien
- 03302295999
- info@lovepm.co.uk
- lovepropertymanagement.co.uk
3,5
Middel
3 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
3,5
Disappointing
Disappointing behaviours and communication together with an unsuitable business model - resulting in a litany of failure, underperformance and poor value for money.
20. april 2026
Uopfordret anmeldelse
Besvarelse fra Love Property Management Ltd
Dear Chris
Thank you for leaving a review and your feedback, which is always welcome. We have discussed at length the way the building in which you are a leaseholder is run, which is quite typical of resident led Management Companies, although we understand that your primary concern seems to be a lack of direct communication from those volunteer Directors. We have explained that they have engaged us as the agent to liaise with all the leaseholders on their behalf and are not obligated to correspond with you directly. Indeed they have explained their processes and reasonings to you directly in the past despite this.
We are always keen to provide an excellent service and on review we find that our proactive communication and explanations, as well as clear reminders of legislative requirements, often achieve above industry average results. For example our approach to the recent Fire Door Inspections, which we discussed is a statutory requirement, achieved a 95%+ success rate. Several members of our team have discussed with you, at length, all the queries you have raised, as well as explaining your statutory rights and obligations (and pointing you to independent advisors who have confirmed our views) while still trying to go above and beyond to ease any concerns you have and take action on suggestions where possible. We are sorry to see that this has not been sufficient for you, but our whole team will continue to do our best to comply with legislation and support you and other leaseholders as best we can. Please do feel free to reach out to our team directly with any ongoing queries. Thank you.
First interaction with Love Property
I had my first interaction with Love Property this morning,who have just taken charge as our new management company. I spoke to Shelley, who answered the phone promptly, was friendly and professional. My queries were dealt with quickly and efficiently Such a refreshing change from old company.
27. august 2025
Uopfordret anmeldelse
Besvarelse fra Love Property Management Ltd
Thank you Tracy, happy to help and we are all really looking forward to working with you and the other residents.
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