Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I received an email asking me to leave a review for my order so thought I would, I haven't even received my order yet despite it saying online when I ordered (20th Jan )and on my receipt that it woul... Se mere

Bedømt til 5 ud af 5 stjerner

Whether I make a purchase in-store or online the service is 5 stars. And the products are 5 stars. Ordered some more gear online and within a couple of days my cap was delivered and my Jota hoodie w... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

What am I supposed to say this clothing firm is unavailable been buying from them for years and not once has anything turned out wrong cheers again

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Ordered an item online, a lady then rang to apologise as it was out of stock. She asked what other jumper we would have instead. We ended up being able to get the jumper our son wanted more than the o... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Tøjbutik

Skrevet af virksomheden

Independent luxury clothing brand. Founded in Liverpool with a global reach.


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

38 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 33 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Poor Service

I received an email asking me to leave a review for my order so thought I would, I haven't even received my order yet despite it saying online when I ordered (20th Jan )and on my receipt that it would ship on the 23rd January. It's now the 28th January and still no sign of the hoodie being despatched 🤷🏻‍♀️ £65 spent and no sign of it yet, if it's delayed I would have appreciated an email letting me know.
I think their reply says it's all ⤵️

23. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Kids new lost tracksuit

Ordered the new kids tracksuit in size 10-11 , it’s a perfect fit , great quality and my son said it’s very comfortable 🫶would 💯recommend.

2. december 2025
Uopfordret anmeldelse
Lost Soles-logo

Besvarelse fra Lost Soles

Thank you for your review!

Bedømt til 1 ud af 5 stjerner

Ordered with next day delivery…

Ordered with next day delivery Wednesday night, a week later still no delivery, very very poor, will not be using again

26. november 2025
Uopfordret anmeldelse
Lost Soles-logo

Besvarelse fra Lost Soles

Hi Ian, we only have 2 delivery options - next day delivery or click & collect. Next day delivery is an estimate and can be delayed in busy periods - especially times like Black Friday weekend. You also ordered after the 1pm cut off for next day delivery, this is also stated on the website. You received your order 4 working days late and we did communicate with you on several occasions to keep you updated on delivery and also refunded your postage AND reaffirmed if you weren't happy then to return the item aswell for a refund. Not sure why you would then take the time to go on our Trustpilot page to post a 1 star review when we have done everything possible to resolve this for you.

Bedømt til 3 ud af 5 stjerner

Good product, good price, late delivery

Good product at a good price, but I paid extra for the next working day delivery and didn’t get it when I expected. There was a notice on the product page stating that the product will be shipped on the 14th October so I was expecting it on 15th October. I didn’t get it until 17th.

17. oktober 2025
Uopfordret anmeldelse
Lost Soles-logo

Besvarelse fra Lost Soles

Hi Stephen, we do only have 2 delivery options - click & collect or next day delivery. Some items are pre-order when in high demand and dispatch days are estimated but sometimes outside of our control. Sorry your good product at a good price was 2 days later than expected.

Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service, I didn’t think I would be able to get the limited hoody and it was the only thing my grandson had asked for his birthday, arrived 3 days later , he will be thrilled.

20. september 2025
Uopfordret anmeldelse
Lost Soles-logo

Besvarelse fra Lost Soles

Thank you so much for your review! Really glad you're happy with your order.

Bedømt til 5 ud af 5 stjerner

Always 5 stars

Whether I make a purchase in-store or online the service is 5 stars. And the products are 5 stars.
Ordered some more gear online and within a couple of days my cap was delivered and my Jota hoodie was received on the expected date of release.
Highly recommend Lost Soles.

29. august 2025
Uopfordret anmeldelse
Lost Soles-logo

Besvarelse fra Lost Soles

Thank you so much for your review! Really glad you're happy with your order.

Bedømt til 5 ud af 5 stjerner

Great customer service

Ordered a jumper and there was a problem with the delivery and it never arrived through no fault of their own ! Contacted them and they looked into it and sorted it for me straight away. I was able to go and pick one up from the store. Thanks again

28. august 2025
Uopfordret anmeldelse
Lost Soles-logo

Besvarelse fra Lost Soles

Thank you so much for your review! Really glad you're happy with your order.

Bedømt til 5 ud af 5 stjerner

Brilliant t’shirts

Brilliant t’shirts, brilliant guys. I message on Insta and they leave at the till, I have a size issue and they sort. High quality customer personal service, not just brilliant clothes

22. juli 2025
Uopfordret anmeldelse
Lost Soles-logo

Besvarelse fra Lost Soles

Thank you so much for your review! Really glad you're happy with your order.

Bedømt til 5 ud af 5 stjerner

If i could give them more stars i would

Been shopping with lost soles for a while and they're still the best about for customer service and clothing quality!. Everytime i've had a query or a question about items they always get back to me and always go out their way to help me. I can't say a bad word about them. If you want qulity then look no further 👍🏻

12. august 2025
Uopfordret anmeldelse
Lost Soles-logo

Besvarelse fra Lost Soles

Thank you so much for your review! Really glad you're happy with your order.

Bedømt til 5 ud af 5 stjerner

Great quality tshirts

Great quality tshirts , ordered 2 different designs online, I returned one in store as was too big and bought another. Quick delivery and great communication.

12. august 2025
Uopfordret anmeldelse
Lost Soles-logo

Besvarelse fra Lost Soles

Thank you so much for your review! Really glad you're happy with your order.

Bedømt til 5 ud af 5 stjerner

Fast delivery

Fast delivery, shorts are nice and fit well, however white top I wore once and after one wash the logo in the middle has faded and doesn't look good now.

16. juli 2025
Uopfordret anmeldelse
Lost Soles-logo

Besvarelse fra Lost Soles

Hi James, we've requested your information from Trustpilot so we can provide you with a replacement.

Bedømt til 1 ud af 5 stjerner

Still waiting for order to be delivered…

Still waiting for order to be delivered over a week later; emailed them and they replied asking what the order was for! Answered telling them what I’d ordered but haven’t heard back from them at all.
Spent £50 and as yet have absolutely nothing to show for it. No number to ring anyone. At a loss.
Very disappointed.

6. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic communication

Fantastic communication, Fantastic product, Fantastic quality. Definitely be back for more! 💯

2. maj 2025
Uopfordret anmeldelse
Lost Soles-logo

Besvarelse fra Lost Soles

Thanks for your feedback!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere