They promised bonus credit when I made a deposit. They never issued the bonus. The customer service is designed to send you around in circles. I deeply regret ever visiting this site as I think it may... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Awful casino! So disappointed I chose this casino as it had 100% deposit match. I went to deposit witn the 100% match bonus activated. Checked the bonus code said my bonus And then after I deposited... Se mere
They deserve 0 stars .I have never know such an appaling disgusting site .They do not play remotely fair or give anything remotely good neither constantly spin outs and constant poor gameplay the win... Se mere
Virksomheden har svaret
Made account 27th April. Won a significant amount. Made a withdrawal, went into pending status mode. Like everyone else, you get slightly paranoid when the money does not land after a few hours.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We believe your online gambling experience should be exciting, challenging, and most of all, rewarding. At Lord Ping, the ‘pings’ keep coming, and your bonuses keep building. Lord Ping calls for a cool head, a steady hand, and sense of style – just like our noble penguins. Pull on your black and white and join our web-footed players in one of the top online casinos around. What we Deliver, Lord Ping never lets you down. We offer more than 1,000 games from leading game providers, combining sharp graphics, exciting soundtracks, and cutting edge gameplay to deliver an adrenaline-pumping, heart-racing gambling experience. Our classic table games create an atmosphere of elegance, intrigue, and suspense, all at your fingertips.
Kontaktoplysninger
Storbritannien
- support@lordping.com
- lordping.com
2,2
Under middel
535 anmeldelser
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Lord Ping
Your review means a lot to us! Thank you!
I enjoy playing Knightslots however the…
I enjoy playing Knightslots however the withdrawal time can be slow but they have all of the better slots to enjoy
9. april 2023
Uopfordret anmeldelse
Never had a bad experience with this…
Never had a bad experience with this site. Fast withdrawals, quick and easy.
8. april 2023
Uopfordret anmeldelse
Besvarelse fra Lord Ping
Thank you so much for your review Katie! It means so much to us!!
I’ve been trying to withdraw my…
I’ve been trying to withdraw my winnings for 3 days I’ve sent proof in and they said I’d get an email I’ve tried to contact on chat and get told the same thing over and over I’ve tried to email but it’s not in use
4. april 2023
Uopfordret anmeldelse
Besvarelse fra Lord Ping
Hi There,
Thank you for your feedback and we're really sorry to hear about your experience.
Our players are very important to us and we try our best to help everyone out as soon as possible and someone will always get back to you once you get in touch.
Our verification procedure is a mandatory requirement as per our terms and conditions which you accepted upon registering with us.
Once your account has been fully verified, you should not encounter any delays or issues.
If you would like to discuss your concerns further or are still experinecing any issues, you can join us on Live chat, Facebook or send an email to support@lordping.com and we will be happy to hear from you.
Best Regards,
The LordPing Team
Pathetic communication!
They so call have a chat service on this site and all of their sister casino sites that is absolutely pathetic! They say on the chat service that they typically reply within minutes, a absolute load of rubbish because the fact is they DON'T, then they say on chat we will reply within 6 hours, 6 ridiculous hours and they still don't reply. 24hrs later and my enquiry on the chat service still hadn't been dealt with.
This site along with their sister sites for dealing with enquiries is absolutely abysmal and pathetic! Quick enough to demand ID yet not quick enough to dealing with account holders enquiries! Pathetic absolutely pathetic!
6. april 2023
Uopfordret anmeldelse
Besvarelse fra Lord Ping
Hi Jason,
Thank you for your feedback and we're really sorry to hear about your experience.
Our players are very important to us and we try our best to help everyone out as soon as possible and someone will always get back to you once you get in touch.
Please keep in mind that the chat works like messenger and they are trying their best to help everyone out as soon as possible.
If you would like to discuss your concerns further, you can join us on Live chat, Facebook or send an email to support@lordping.com and we will be happy to hear from you.
Best Regards,
The LordPing Team
Brilliant service
Brilliant service, great response team on the live chat and quick response, easy deposit and quick withdrawal, overall brilliant app
6. april 2023
Uopfordret anmeldelse
Besvarelse fra Lord Ping
Thank you for your review! We love hearing from you!
Besvarelse fra Lord Ping
Hey Sam!
Thank you so much for your review! We love hearing from you!
Great games great experience
6. april 2023
Uopfordret anmeldelse
Besvarelse fra Lord Ping
Thank you for your review! It means a lot to us!
What can we do to make it to 5 Stars? We would love to hear your feedback if you would like to get in touch via Facebook Messenger, We would love to hear from you!
Besvarelse fra Lord Ping
Thank you Liam for your review! It means a lot to us!
Really good really friendly
6. april 2023
Uopfordret anmeldelse
Besvarelse fra Lord Ping
We love that you are enjoying Lord Ping! Thank you for your review!
Good slots and quick withdrawal process
6. april 2023
Uopfordret anmeldelse
Besvarelse fra Lord Ping
Thank you Kay for your review! We really appreciate it!
Excellent spiro888
6. april 2023
Uopfordret anmeldelse
Besvarelse fra Lord Ping
Thank you for the lovely review Spyridon!!
Decent plays well little like play ojo
6. april 2023
Uopfordret anmeldelse
Besvarelse fra Lord Ping
Thank you for your review Rob! We really appreciate it!
Good it help to
5. april 2023
Uopfordret anmeldelse
Besvarelse fra Lord Ping
Hey Meee, Thank you for your review! It means alot to us!
Not bad would use again
6. april 2023
Uopfordret anmeldelse
Besvarelse fra Lord Ping
Thank you for your review Declan!
We would love your feedback to see what we can do to make it to 5 Stars! Feel free to let us know via Facebook Messenger :)
Besvarelse fra Lord Ping
Thank you Garais for your review! We love hearing from you!
good good good
6. april 2023
Uopfordret anmeldelse
Besvarelse fra Lord Ping
Hey Keenan! We really appreciate your review!
Scam welcome offer
Complete scam of a welcome offer. Despite following every step I was advised I wasn’t eligible however I was welcome to use their paid gaming! Dreadful service. Much better sites out there who deliver on their welcome bonuses.
25. marts 2023
Uopfordret anmeldelse
Besvarelse fra Lord Ping
Hello Simon,
We are sorry to hear that you had a bad experience with us!
Rest assured that as a UK regulated casino, Lord Ping abides by all laws and regulations, ensuring a trusted and fair gaming experience for all
If you would like to get in contact with us via Facebook, Live Chat or E-mail and we will be more than happy to look into this for you!
Hello I was on here making a review on…
Hello I was on here making a review on lord ping few weeks back. In all my years off on line gambling have never seen a casino so poorly manned. I opened an account months ago was given a password to get into site with the instructions to create new passport when logged in. I done it made a deposit lost it and logged out. When trying to log in again it stating wrong details. Some sites treat their customers like fools. I've e mailed them numerous times never a reply. Casinos are full off robots now. Live chat should be on sites 24 hours a day. It's hard communicating with robots. I play on loads off casinos and am fully verified. These sites know about the applicants who are registering as they check with other platforms for info. Lord ping and it's sister sites are a joke. Not a very helpful platform.
23. marts 2023
Uopfordret anmeldelse
Besvarelse fra Lord Ping
Hello Edward,
We are sorry to hear that you are having issues logging into your account!
Please keep in mind that the chat works like messenger and they are trying their best to help everyone out as soon as possible.
Please message us on Facebook Messenger and we will be happy to assist you with gaining access to your account again!
You can also E-mail us at support@lordping.com
Never ever have I used a more useless…
Never ever have I used a more useless site.
So fast at taking your money ( without asking for ID )
As soon as you want to withdraw you have to upload your life story, first it was photo ID then that isn’t good enough so they want your bank card for what reason I don’t know!
Sent that in then I’ve heard absolutely nothing from them.
When they can be bothered to look at my documents and allow me to withdraw I’ll be taking my funds back out and closing my account.
Avoid this place at all costs.
23. marts 2023
Uopfordret anmeldelse
Besvarelse fra Lord Ping
Hello Ryan,
We are sorry to hear you struggled getting your account verified
As a licensed casino we have the obligation to comply with this standard practice in the era of regulation.
Rest assured that as a UK regulated casino, Lord Ping abides by all laws and regulations, ensuring a trusted and fair gaming experience for all
We aim to have all documents processed within 12 hours. Once this is complete you will receive an e-mail for each document uploaded to advise you on the outcome. Some times these e-mail can get put in your 'spam' folder by mistake.
If you would like to get in touch with us via Facebook Messenger, Live chat or e-mail (support@lordping.com) we will be happy to assist you further.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.