Loomhy Anmeldelser 35

Deceptive advertising. Garden lights as advertised appear larger with flame style feature . Actual product shipped is about 1/3rd the size of the lamps depicted in the ad . Flame style shown in the ad does not exist , lamp glow is only a single light . Customer service via email strings you along , no real effort or intent to make things right.

They use false advertising. I bought the outdoor lamps, they were 1/10 the size that they advertised and they don't work the way there advertising says. Dont buy from this comoany!!

I submitted a review on 5/22/26 for Loomhy/Loomhe. This is actually an update. The orthopedic sandals I received had no padding or cushion and were no better than the 99c shoes. I contacted Loomhy to request the return address and a refund. They advised against returning the shoes and offered a 20% refund. After 29 days, 27 emails, no return address and a 65% refund offer I was frustrated. My last email stated I would file a complaint with SAMR. I contacted my bank and filed a claim. After a few days the last email from Loomhy stated a full refund was issued. They have a “money back guarantee” on the website so I don’t understand why they make it difficult.

Poor quality sandals, made in China, shipped from China despite the ordering page displaying the "Made in USA" logo. Attempt to return, using their guidelines became laughable. They will not provide a return shipping address, rather they offer 20% refund and you keep the product. Daily communication generated a 5% increase in their offer which I finally accepted when it hit 55%.

Received a broken lantern & cannot figure out how to contact them. Will NEVER buy from this company again! Will gladly pay more from a reputable company!
The items were very poorly packaged. No padding at all!

Absolutely Disgusting Company. DO NOT BUY FROM THEM. Their products are absolute rubbish. I bought what was advertised as leather orthopaedic sandals size 6. 5 £39.00 including postage. Fast UK delivery. (Joke) Made in the USA (not) . What arrived was a plastic rubber child size pair of light weight slip on's. from china. Not fit for purpose. Their website says money back. No questions asked. After many emails and photos they agreed with me but NO refund offered only 15% of next purchase. Why would I make a second purchase? This company is a complete scam.

Total bunch of Scammers, Items not as described and returns procedure is so designed to stop you even trying to send an item back for a refund. Express delivery !! Only took a month from China. Purchase at your own risk !!

Solar lanterns are not as advertised. Customer service stopped responding when I demanded a total refund. Do not order from this company.

Their solar lanterns are half the size of what is shown in photos with people and shipping from China took three weeks. The pictures make them appear to be glass with a real flame and they are just plastic with a flame that looks nothing like what is shown in ads. You can buy the exact same lanterns on Amazon for half of the $55 price I paid for two lanterns. After exchanging approximately six emails with customer service requesting a refund of 50% and not having to return them to China they finally offered me a refund of 15% which I took and chalked up the experience to always checking reviews before purchasing. DO NOT PURCHASE FROM THESE CHINESE SCAMMERS!

THEY ARE SCAMMERS!

I received the tiny plastic solar lanterns they showed on their site NOT to buy. These do not have a flame either. And I ordered 8 sets of artificial flowers that do not arrive at all! They are the worst and never buy from them. They deserve a -5 rating.

“Never buy from this Company. Their trading standards and customer service practices are appalling. They do not advertise their products honestly, as they purport the shoes to be orthopaedic, which couldn’t be further from the truth. The shoes were made with thin, flimsy plastic, 2 sizes smaller than ordered with evidence of parts of the shoe being badly glued together.

I chased them up many times for shipping details, which they were never able to provide. After 4 weeks, when I attempted to cancel the order and get a refund, the elusive package miraculously arrived. It’s taken many emails over many weeks requesting a return address and full refund. They began offering me a 15% refund or a 15% discount on my next order and to give the shoes to charity!! Every email it increases to 15%, 20% refund etc!

This fraudulent company has breached every rule in the book in regard to Customer’s Rights.
Do not get fooled and throw your money away to these cowboys.”

the solar lights on the sight are a big joke alot smaller and no flame I would like my card given a cedit

I also ordered the calico lights and got the little ones that fit in your hand with nothing but a little stem for a light in the middle. They give you nowhere to live chat as they say they will and nowhere to write to them. Definitely a scam. What do you expect when you figure out where it comes from! They are such liars and deceivers.

Definitely a scam!
Tried to cancel an order less than an hour after I made it, which according to their terms and conditions should be accepted.2
(Wish I'd read the reviews first.)
Keep getting emails from customer service asking me if I want to keep the order and offering 20% then 30% off next order.
Canceled bank card I used.

Took my money and never got the Solar lantern. Plus afterwards my phone was hacked. DONOT DEAL WITH THIS COMPANY they are CROOKS

Ordered a pair of "Orthopedic & Non-Slip Sandals" and received something quite different, with a flat insole (though the sandals online is shown with arch support, etc.), a sole which cannot bend at all, different straps and a combo color, not the white I ordered. Only item which as correct was the size. They are certainly 'fake', and unwearable, but can't return as no one responds.

I ordered 2 pair of shoes, identical except for color. The beige were fine, the blue were the wrong size. l contacted the company. they stated it would be to expensive to return the shoes so they offered 15% off this order of 15% off a future order. (like I would order from them again!!)
Never Again. Terrible company.

Loomhe described there product which was a out door Solar Flame Lamp. They told why to buy their lamp and not the cheaper lamp. This lamp I received could not be any cheaper it is the one in the picture they said not to buy. Now im out Sixty dollars and no customer service what so ever . I did report them to the BBB. LOOMHE SUCKS ,DO NOT BUY FROM THIS PLACE !

Bought solar lights. The advertisement shows big lamps being carried with two hands. My lights showed up and they fit in the palm of your hand. Big time false advertisement.

I ordered large patio lights that were supposed to be a flame but no it took 2 weeks for delivery, the lamps were very small 4 1/2” wide x 5 1/2” high and the flame is non-existing just a blinking light and they want you to pay to ship them back to China. Don’t fall for this scam like I did! Nothing like the ad!