There is no customer service.
Still waiting for the delivery from November. There is no customer service.
Several messages and emails without answers.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Still waiting for the delivery from November. There is no customer service.
Several messages and emails without answers.
2 months ago i ordered an item online and never received the product. They won't answer my mails, calls and even on instagram they don't react to questions asked about what's going on. We really tried everything. Please save your money, don't order there...
Not paying invoices, not answering emails. Have they gone bankrupt?
I have ordered couple of times and I really love what I purchased, the delivery was fast and the customer service replied to me immediately when I wanted to ask about the sizes before I proceed with my order. Also when I wear Loolios everyone reacts to how beautiful the pieces are.
I ordered a sale item, a shirt listed as fitting "true to size", and also because a sale item listed as not for returns or exchanges. There was also a model of 190cm height apparently wearing a size Large, I am 181cm so I was reassured to get my usual size (large). When it arrived it was extremely short, essentially a midriff, which doesn't make any sense because on the 190cm model it seemed to fall below the waist. I contacted them to say this must be a mistake and they said no refunds no exchanges on sale items and are now not answering my emails. It's sketchy, but I guess they did say no exchanges, it's just that they've quite clearly misrepresented the item online. I can't wear this.
Customer service is non existent! I’ve tried reaching them on multiple occasions regarding an order placed back in august that I never received.
Anyone else having this issue?
Great product quality and designs. Fast shipping. Overall great buying experience.
Thanks a lot!
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.