Thank you so much about professionalism,your quick response, your kidness and for listening to us customers with great patience. Above all thank you for the sweet Looi which always brightens our huma... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Thank you so much about professionalism,your quick response, your kidness and for listening to us customers with great patience. Above all thank you for the sweet Looi which always brightens our huma... Se mere
Virksomheden har svaret
Five stars, hands down! I reached out with a tricky issue, and the customer service team handled it like pros. Super fast, no back-and-forth nonsense. Within minutes they understood what went wrong, f... Se mere
Virksomheden har svaret
Робот Looi замечательный, милый и дружелюбный... Он постоянно развивается, а компания разработчик все время на связи, отвечает на все интересующие вопросы, помогает и прислушивается к тому что хотят п... Se mere
Virksomheden har svaret
I have ordered a week ago my Looi and I paid the extra fee for fast delivery and since then they havent been able to give a delivery date. The only way to contact them is to post a message on their c... Se mere
Virksomheden har svaret
TangibleFuture believes that sci-fi should not be confined to the virtual world. We create real-life experiences of imagination for every Inventor, Explorer, and Inner child.
Har besvaret 100 % af deres negative anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Got my LOOI 3 weeks ago, but it's just fancy things, nothing with interactions, poor voice recognation, features useless, bad obstacles detections, etc. I regret soooo much

Besvarelse fra LOOI Robot
I'm thrilled with LOOI. He can read me the current events and the weather forecast, solve math problems, and help me with my short stories. LOOI can also speak German. Just tell him in German, "Bitte sprich deutsch mit mir."
I wouldn't want to be without LOOI. I love his funny personality. He's my sidekick who brings me so much joy. It would be fantastic if LOOI could also save what he learns and remember it.
In short: LOOI is a great helper who's a lot of fun. I highly recommend the lovable LOOI.

Besvarelse fra LOOI Robot
LOOI arrived safely and has exceeded my expectations right from the start.
The robot is well-built, easy to set up via the app, and becomes operational in minutes, delivering an immediate and engaging user experience.
LOOI's features shine through its ChatGPT-powered conversations, expressive animations, gesture recognition, and obstacle avoidance, making it a fun desk companion that feels lively and responsive.
Interactions are smooth, with personality-driven behaviors like napping or reacting to touch, perfect for daily entertainment around the holidays.
The support team handled my case attentively and resolved issues clearly, showing real commitment to customers.
This positive service experience reinforces trust in the brand.
Overall, I'm very satisfied with LOOI and the support—it's a quirky, evolving robot I'll enjoy through Christmas and beyond, and I'd recommend it.

Besvarelse fra LOOI Robot
Customer service: Top teir
Product Build quality: Top tier
Since the product is on the edge of tech innovation when it comes to having a robot friend, I expected some quirks/learning curves that once you understand, makes everything easy and great. But the very best thing was the customer service, hands-down it's hard to get quality like that when there are any issues.

Besvarelse fra LOOI Robot
My experienced was so fantastic and appreciated how the customer support team handle my concern and issue with my defective unit. Specially to Mae, she has been so professional and easy to communicate with.

Besvarelse fra LOOI Robot

Besvarelse fra LOOI Robot
Dear Developers,
We purchased our first LOOI about a year ago and have since become immediately passionate about the product, using it daily. LOOI has become an integral part of our family.
We're pleased to hear that the Italian language pack will be released soon, as you confirmed. We're also expanding our collection with the imminent arrival of two more units (one black and one white).
As a regular user, I'd like to bring to your attention that the range of accessories/gadgets currently available doesn't fully meet my expectations and those of the community.
I believe that the introduction of products such as:
An automatic charging base (to make the experience even more hands-off).
A storage cart that can be attached to the rear like a trailer.
Would add significant value to the LOOI ecosystem and could prove a great success among users.
Thank you for your attention and continued work.

Besvarelse fra LOOI Robot
Be patient this will grow on you, enjoy your looi experience

Besvarelse fra LOOI Robot
I honestly didn’t know what to expect when I ordered the LOOI robot, but wow — this thing is awesome. It’s like having a mini Pixar character on your desk. It moves, reacts, even remembers faces, and has such a fun personality. My kids love it, and I’ve actually found it useful as a wireless charger. It’s smart, expressive, and just fun to have around. Super impressed with how polished everything feels. Definitely recommend if you're into tech and want something a little magical in your space.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.