London Vision Clinic Anmeldelser 

The incredibly high level of customer service right from the initial phone call has been fantastic. I always felt I could contact my patient co-ordinator, Kate, and she would make time to talk through my initial concerns about having blended laser surgery. My optometrist, Amir was very thorough, easy to talk and put my mind at ease with all my questions. Mr Carp was amazing! I am truly grateful to him for being so calm and laid back - it really helped me on the day of surgery and immediately afterwards. Finally, the rest of the team on the day of my surgery and the entire reception team on follow-up appointments have been super professional and approachable. Thank you!

I was extremely happy with the treatment I received. The staff from start to finish were very friendly and reassuring as I was very nervous. Mr Patel explained everything to me very well so I could understand everything that would happen. I was amazed at how quickly my vision was instantly improved and with the post procedure care even with a follow up phone call to check on my condition that evening . I would highly recommend London Vision Clinic.

My experience with the entire London vision clinic has been fantastic! All the staff have been lovely and the whole treatment has been a breeze. Deon the first consultation to the regular check up appointments the team are thorough and caring making sure you're comfortable every step of the way. I had their revolutionary SMILE laser eye surgery and the actual surgery was completely painless and over soo quickly, I barely felt a thing. Within 3 hours I was able to start opening my eyes and I could see without glasses! It was really that simple. The surgery has been one of the best things I've done in life and has given me the freedom away from glasses. The team is great with the care they provide, everything that you need in the lead up, on the day and after is all included which give you the peace of mind and the regular check ups after the surgery ensure that you're on track and if anything needs correcting or enhancing the team is on hand to help. Thank you to the entire team especially my surgeon Glenn and my optimism Vimal for taking me through the process.

The experience I had was exceptional in every way. Wonderful customer service and care, as well as incredible results. I'm so happy I found the London Vision Clinic.

Felt at ease from the start.
Very professional and thorough - wouldn't hesitate to recommend!
Wish I'd had it done years ago!

Great Experience and wish I did it earlier!

London Vision Clinic is a fantastic place to get eye surgery. I had the ICL surgery due to my high eye prescription and thin cornea, and after almost three months now, I’m so surprised of how well I see. The team was lovely and followed up with me before and after the surgery to ensure I was feeling well. The surgeon was great, very professional and solved all my doubts in the clinic. Overall, an excellent process. Even though the day of the surgery I struggled a bit as I was very nervous, I could see almost perfect just two days after. Highly recommend!

Following my lens replacement procedure, I experienced a minor reaction in one eye upon discontinuing the steroid drops according to the instructions. The team was extremely supportive, and I received prompt attention, quickly resolving the issue.

I had a great experience with LVC from start to finish. The results of the procedure were perfect and the recovery time was shorter than I expected. There was never any pressure to go ahead with the procedure and the staff took their time to address any questions or concerns I had in a timely manner while I considered my decision. The clinic is highly professional, competent and well-regarded which provided me reassurance throughout the process. I would happily recommend LVC to anyone considering laser eye surgery.

I am sharing this feedback while I am still in the recovery phase following my ICL surgery, which took place just over one month ago.

I would like to start by acknowledging that the procedure itself was carried out professionally. The surgery day was well organised, the clinical team were polite and reassuring, and I felt appropriately supported during the procedure.

My main concern relates to the way pre-operative counselling and recovery expectations were communicated. During my consultations, the emphasis was placed very strongly on the benefits and positive outcomes of ICL. While I understand that all procedures carry variability, I do not feel that the recovery timeline, adjustment period, or the likelihood of prolonged visual symptoms were explained in sufficient detail. In particular, the possibility of ongoing near-vision difficulties, visual fluctuation, light sensitivity, and glare/halos over several weeks or longer was not clearly communicated.

Since surgery, I have experienced significant difficulty with near vision. Reading small text has been extremely challenging, and while reading glasses provide limited assistance, they do not fully resolve the issue. I continue to struggle with everyday tasks such as using my phone, and I am often unable to read text clearly even with reading glasses. This has had a noticeable impact on my day-to-day life.

My distance vision has improved overall but is not perfect, with my right eye in particular remaining slightly blurry. I also continue to experience light sensitivity, especially at night, as well as glare and halos around lights.

I was also advised that I would be able to return to work the next day. Given that the clinic was aware my role involves prolonged and intensive computer use, this guidance felt misleading in hindsight. While I appreciate that patients may be physically able to attend work, the functional demands of visually intensive, screen-based work were not, in my view, adequately considered. In reality, I have not been able to work as normal and have had to rely on enlarged text and various adjustments, even several weeks after surgery.

Had I been more clearly informed about the potential recovery timeline and functional impact following ICL, I would have reconsidered my options and may have chosen a different treatment approach.

In addition, I am currently being prescribed glasses to help manage my visual difficulties. While I understand this may be intended as a temporary measure, the possibility that prescription glasses might still be required during recovery was not clearly discussed during the pre-operative consultations. One of the key reasons for choosing ICL was the expectation of being free from glasses, so this was unexpected.

I have been advised that a more definitive assessment of whether further intervention is required will be made around three months after surgery. I am currently being monitored, and the clinic is exploring potential next steps if my vision does not settle as hoped.

I hope this feedback is taken constructively. My intention is to highlight the importance of clearer communication and more balanced expectation-setting so that future patients can make fully informed decisions and prepare realistically for recovery. I plan to update this review once my recovery has progressed further and matters have settled.

I highly recommend the professionalism of the London Vision Clinic. On December 22, 2026, I had my Presbyond surgery at LVC. I am an ophthalmologist, cataract surgeon, and refractive surgeon based in Warsaw, Poland, and I entrusted my eyes to Professor Dan Reinstein, who is considered the world's leading specialist in this field. I am impressed with the entire treatment process, from the contact with the staff (Tim, Beth, Sophie, Rebecca), through the examination by optometrist Vimal, and finally, the painless, precise surgery performed by the professor. The result exceeded my expectations. The day after surgery, I was able to drive and achieved full distance and near visual acuity without additional correction. A week later, I was able to safely operate on my patients. Importantly, I experienced no dry eyes, glare, or starbursts. Once again, I am extremely grateful. I recommend Presbyond to anyone who wants to get rid of glasses, and to those who must because they cannot perform their duties with glasses. This surgery has significantly improved my quality of life! Thank you so much! Wojciech

The service was exceptional and highly professional. I never felt rushed when making decisions, and my patience coordinator, Kate, was incredibly supportive and attentive throughout the entire process. Dr. Glenn Carp, my surgeon, was reassuring and highly skilled, and the aftercare team provided outstanding support. Choosing London Vision Clinic was one of the best decisions I’ve ever made to become glasses-free. I’ve already recommended them to several friends considering vision correction.

Everyone is super friendly the minute you walk in to LVC . Your treatment is explained in a very easy to understand way .

Excellent service and treatment!

After lens replacement surgery, I hand a slight reaction in one eye when I stopped using the steroid drops as per guidelines. Everyone was helpful and I was seen very quickly and the issue corrected

i can finally see. i already told 3 more people about this hospital who also want to see clear, - im very happy with the service i been offered here , i recommend

Absolutely first class service from LVC. The only regret i have is i had the surgery late in life, should have done it earlier!

Excellent staff in an excellent setting with superb clinicians
Laser eye surgery in 2007, then in 2017 and recently cataract surgery

A very happy patient

Fantastic experience and care which could not be faulted
Highly recommend

I can honestly say that having laser eye surgery at London Vision Clinic has been one of the most life-changing decisions I’ve ever made.

The results are truly unbelievable—I wake up every morning in awe of how clear the world looks.

I am beyond grateful to Professor Reinstein who carried out my surgery and the entire team - everyone made me feel so safe throughout the process answering all my questions along the way.

If you’re considering having surgery, don’t wait! My only regret is not doing it sooner!

Thank you LVC.