I got the Cookies and Cream cupcake. The cupcake itself was simple and delicious, but the frosting on top was absolutely heavenly. I’ve honestly never tasted anything so good! 100% approved! Also, the... Se mere
Lokation
Skift lokationBridge Street, Westminster Station, SW1A 2JR London, England, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Of course, it's the taste and quality you have maintained so far, along with the packaging and staff behavior at some of your outlets, that are the best. My whole family and I always prefer Lola's cak... Se mere
offers more than just desserts, their cupcakes are masterpieces, with so many flavors of your choice. my favorites are salted caramel and the vanilla. Their cookies are also delicious. The delivery is... Se mere
Tasty mini cupcakes and love that I could pick up from the station which made it very convenient to take to collect on my way to work. Only issue was by the time I got to work (a 5minute walk) all th... Se mere
Virksomhedsoplysninger
Om Lola's - Westminster
Skrevet af virksomheden
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Skrevet af virksomheden
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Kontaktoplysninger
Bridge Street, Westminster Station, SW1A 2JR, London, England, Storbritannien
- 44 20 4587 4776
4,4
Fremragende
135 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The cupcakes were packed very well
The cupcakes were packed very well
We didn’t eat them straight away and kept well in the fridge
The flavours were very nice and will be ordering them again
28. februar 2026
Besvarelse fra Lola's - Westminster
Hello,
Thank you for taking time to review our cupcakes.
I am glad to hear your were happy with the packaging and the flavours.
Please feel free to get in touch with us on hello@lolascupcakes.com and let us know how we can improve in the future.
I hope you have a lovely rest of your day!
Best wishes,
Marta
Never disappoints
We always use Lolas for the boys birthday cake and it never disappoints! Would highly recommend
17. februar 2026
Delicious cakes
20. januar 2026
Best Cake Delivery Experience
Loved that I could follow the cake’s live tracking notifications from NZ which meant I could ensure my son was in the office. He loved the look and flavour of the cake. We ordered the Chocolate Heaven Cake. Was recommended to order from you and was not disappointed. Would definitely order again.
22. december 2025
Beautiful presented and Delicious
Beautiful presented and very tasty cakes. Delivery cost expensive to ensure a narrower delivery window.
13. december 2025
Lovely as always
7. december 2025
Love them my granson loves his little…
Love them my granson loves his little spring cake
15. november 2025
Everything was as expected
Everything was as expected. The delivery on time and the cake very delicious.
3. november 2025
Best in city
The cupcakes from lola are built different! With my fam, we tried many cupcakes in different coffee shops etc, but the taste of them doesn’t come even close to here. Reccomend it.
10. oktober 2025
Uopfordret anmeldelse
Dry & Overpriced
The delivery was a nightmare, that I had to pay an extra £16.99. I had a conference with global delegates and received an email that the delivery was completed. I went to the reception and delivery bays and nothing there. Several phone calls and emails to no avail. Hour and a half later I got a call that my cake is there. Went to reception to fetch it and the delivery person left it with the security guard. An hour later we opened the cake and I must say that the cake on the inside was dry. Not worth the over £70 I spend at all!
16. august 2025
Besvarelse fra Lola's - Westminster
Hello,
Thank you for taking the time to leave us your feedback.
I’m really sorry to hear about the issues you experienced with your order.
I can assure you that this has since been logged with our transport manager so they can review what went wrong and help prevent this in future.
I’m really sorry to hear that the cake was dry. For the best texture and flavour, we do recommend allowing our cakes to sit at room temperature for at least 2 hours before serving, as this helps them soften and reach their intended consistency.
I will be sure to pass your feedback across to the relevant teams and we will continue to review if we have any similar feedback from your batch.
If you do wish to discuss this further, please feel free to email us on hello@lolascupcakes.com
Best wishes,
Chloe
Everything was delivered on time and to…
Everything was delivered on time and to standards. It made our wedding perfect. Thank you
The vanilla and chocolate cake was wonderful
15. juli 2025
I had a delivery of mini muffins which…
I had a delivery of mini muffins which were delicious. However, you do not sell Gluten Free mini muffins so I purchased two full sized cup cakes from your store at the Westminster jubilee train exit. Unfortunately these were dry and stale.
14. juni 2025
Besvarelse fra Lola's - Westminster
Hello David,
Thank you for getting in touch with us.
I am sorry to hear that you found your cupcakes to be dry, I can assure you that these are baked fresh for sale but I will pass this feedback on.
I will be in touch shortly to discuss this further.
Kind regards,
Chris
Amazing wedding cake
We ordered our wedding cake from Lola’s. It was super tasty and all our guests enjoyed it. Highly recommend!
1. juni 2025
Hen Party
I didnt buy these, Tniel brought the fruit mix cupcakes to a Hen Party. OMG, this was the nicest cupcake I have ever tasted. I had the Raspberry cupcake with raspberry cream, it was lush. Next time im passing Romford, I will be popping in and collecting a box to bring home for sure. Absolutely Lush.,
30. maj 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.