Lola’s is awesome 🤩 . I ordered the cake for my sister’s birthday. The website was really easy to navigate. I found exactly what I was looking for. Once ordered, I really appreciated the continued... Se mere
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Se, hvad kunderne siger
picked up the 6 box for my sisters birthday, excellent customer service from ria. she even let me check them on arrival to make sure it was presented & catered profesisonally. would definately be... Se mere
I ordered a Black Forest cake from Lola’s Cupcakes for my husband’s birthday, and honestly, it was the best Black Forest cake I’ve ever had! Every element was absolutely perfect. The swe... Se mere
everytime I order from lolas cupcakes (especially the shoreditch shop) the customer service is some of the best I have ever received in London. Always so lovely and friendly and the cake's I order com... Se mere
Virksomhedsoplysninger
Om Lola's - Shoreditch
Skrevet af virksomheden
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Skrevet af virksomheden
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Kontaktoplysninger
194 Shoreditch High St, E1 6LG, London, Storbritannien
- 02045863134
4,6
Fremragende
141 anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The lady who served me was helpful and…
The lady who served me was helpful and polite !
28. marts 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Underwhelming
I feel that the prices are definitely too high for what you actually get. I was a bit underwhelmed.
14. februar 2026
Besvarelse fra Lola's - Shoreditch
Hello,
Thank you for taking time to share your feedback with us.
I am sorry to hear you were disappointed with the prices.
We do feel our prices are quite fair when compared with our competitors. All of our products are freshly baked and prepared at our bakery in London using high quality ingredients.
If you'd like to discuss this any further, please feel free to email hello@lolascupcakes.com.
Kind regards,
Marta
Everything was perfect
Everything was perfect and great design and good price compared to ordering a personalised cake somewhere else very easy good options delivery and pick up just really smooth and easy available early in the morning
24. januar 2026
Excellent look and great taste for a Gf…
Excellent look and great taste for a Gf cake - “normies” at the party ate it happily. Easy to order and collect at a nearby location.
4. januar 2026
Lovely customer service
The service I received when picking up my cupcakes was so friendly. It's also such a quick process from ordering to your items being available to pick up.
26. december 2025
Lola’s is awesome 🤩
Lola’s is awesome 🤩 . I ordered the cake for my sister’s birthday. The website was really easy to navigate. I found exactly what I was looking for.
Once ordered, I really appreciated the continued emails, with updates of when the cake will arrive. The tracking was brilliant, I could tell my sister when to be home.
The chocolate layer cake was absolutely delicious!
13. september 2025
Uopfordret anmeldelse
Excellent beautiful cake!
Excellent beautiful cake!
Always a favourite, never disappointed with the flavours. The service by the team upon collection is always kind and friendly. Highly recommend 👌🏽
17. september 2025
Great service at Shoreditch Lola…
Great service at Shoreditch Lola cupcakes and lovely choice of birthday cupcakes. Fresh and tasty!
21. august 2025
Besvarelse fra Lola's - Shoreditch
Hello Mwaka,
Thank you for taking your time to share your feedback with us.
We are very happy to hear that the level of service you received left a positive impression on you.
If you may have the chance, we would love to hear more about what parts of your experience with us fell short and led to your review of this at just three stars.
You can reach our team directly at hello@lolascupcakes.com if you would be happy to discuss this further with our team.
Kind regards,
Picked up my Tiramisu cake from…
Picked up my Tiramisu cake from Shoreditch shop. Service was great and the cake was insanely good.
31. juli 2025
Easy process & delicious cake
Very easy ordering and collection process and the cake was delicious - it made my colleagues very happy!
3. juli 2025
Great service from the Shoreditch…
Great service from the Shoreditch branch. I had to run to a school drop and cake hadn’t arrived yet so the manager diverted my delivery to my front door which was so appreciated as a mother of a 2 & 3 year old.
Cake tasted amazing, love how moist it is.
6. juni 2025
From the US TO THE UK!
I want to thank Lola’s for making my day extra special with such an amazing team and great prices. I came to London for studies and happen to be turning 27 during that time as well. So apart of my celebration I decided to get a cake made. Google recommended Lola’s and I am soo glad it did! 5 stars all the way around-thank you for such a great cake!
3. juni 2025
Exactly what we ordered A++++
From start to finish, the experience with Lola’s Cupcakes was smooth and exceptional.
The service was flawless 10 out of 10.
The quality, presentation, and taste of the cake were absolutely top-tier.
Highly recommended!
3. juni 2025
Everyone said the cake was very moist…
Everyone said the cake was very moist and delicious, it was red velvet they got the design and the wordings correct it was for my mum’s 50th birthday. Was recommended to me and I would recommend again. Worth it :)
9. juni 2025
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