I ordered a personalised cake online for my moms birthday for collection at the Mayfair store. On the day of collection due to traffic I was about 30 minutes late post closing but the amazing staff wa... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
April 19th I ordered 2 cakes from this branch to be collected for 21st April. As soon as I realised that I made a mistake with the message on the cake I tried to email customer service to alter the me... Se mere
Amazing service and awesome cake! The staff at Lola’s was super helpful in suggesting a cake for my birthday - I just loved it !!!
Virksomheden har svaret
We were really impressed with our chocolate brownie cake! The customer service was excellent, we would definitely recommend and 100% will be using Lola’s again! 😁
Virksomhedsoplysninger
Om Lola's - Lola's Mayfair
Skrevet af virksomheden
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Skrevet af virksomheden
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Kontaktoplysninger
16 Lansdowne Row, Berkley Square, W1J 8QF, London, Storbritannien
- +44203 966 6333
4,7
Fremragende
37 anmeldelser
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Excellent customer service from start…
Excellent customer service from start to finish!
8. februar 2022
Lola cakes - taste amazing 🤩
I am a regular customer of Lola cakes and as I keep saying it never disappoints to satisfy the sweet buds! You are just awesome Lola! 🙏🙏😂
30. januar 2022
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
The cake looked nice but the inside…
The cake looked nice but the inside filing was over sweet and heavy.
29. december 2021
Besvarelse fra Lola's - Lola's Mayfair
Hi,
Thank you for your feedback.
I'm so sorry to hear you were disappointed with your cake.
I will be in touch shortly to discuss this a little further with you.
I hope to hear from you soon,
Nikky
Super cake and very efficient service
16. november 2021
My grandson and all the family…
My grandson and al the family absolutely loved this cake ! It was delicious
10. november 2021
Cakes were delicious and the pick up…
Cakes were delicious and the pick up location really handy, the young guy at the store was really nice and very helpful
10. november 2021
The Halloween cupcakes and brownies…
The Halloween cupcakes and brownies arrived nice and early in the morning accompanied by a very spookily made up delivery driver! Would definitely order again!
5. november 2021
Gorgeous & Delicious Kitty Cake
The kitty face cake was gorgeous and delicious! My guests fought over taking slices home!!
4. november 2021
Excellent! Fabulous
3. november 2021
Perfect as always!
20. oktober 2021
We were really impressed with our…gorgeous chocolate brownie cake.
We were really impressed with our chocolate brownie cake! The customer service was excellent, we would definitely recommend and 100% will be using Lola’s again! 😁
10. oktober 2021
Beautiful Unicorn Cake
The cake was more than I expected. Everyone at the party said how beautiful and delicious the cake was and most importantly the birthday girl was thrilled!
7. september 2021
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