I've been a loyal customer for years because Lola's cupcakes are always fresh, look perfect, are delicious and they have a large variety of flavours. I recently bought a variety box for a friend's bir... Se mere
Lokation
Skift lokation(Northern Ticket Hall) Kings Cross Underground Station, Euston Road, N1 9AL London, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Beautiful cupcakes honestly the nicest I’ve ever had the cream cheese mascarpone frosting is to die for on the mixed berries and red velvet. And I just love Bob, Sarah Matt and Charlotte on your li... Se mere
I had such a lovely experience at Lola’s Cupcakes in front of King’s Cross Underground station. It was my birthday and Valentine’s Day, and the station was incredibly busy, but the young man who ser... Se mere
Last week I brought fruit cupcake and red velvet for my husband ,he said it was the most beautiful texture and the best cup cake he ever tasted ❤️. I will be definitely buying more!Lola cup... Se mere
Virksomhedsoplysninger
Om Lola's - Lola's Kings X N
Skrevet af virksomheden
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Skrevet af virksomheden
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Kontaktoplysninger
(Northern Ticket Hall) Kings Cross Underground Station, Euston Road, N1 9AL, London, Storbritannien
- +44203 991 1272
4,8
Fremragende
211 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
It’s fast and efficient- great customer…
It’s fast and efficient- great customer service online too!
10. januar 2023
Tropical posh is one of the best cakes…
Tropical posh is one of the best cakes which I tested from Lola's.!
18. januar 2023
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Disappointing
Ordering the cake was fine and collection was straight forward. I have ordered the Victoria Sponge cake before and it was good. Unfortunately, this cake wasn’t good. The sponge was very dry and heavy and tasted stale. Not at all like any Victoria sponge I have tasted.
20. januar 2023
Besvarelse fra Lola's - Lola's Kings X N
Hi there,
Thank you for your review.
I'm very sorry that you found the Victoria Cake sponge to be dry. All of our products are freshly baked for dispatch and should be stored at room temperature for 2-3 hours before consuming, otherwise it could be quite dry.
I'll be in touch shortly to discuss this further.
Kind regards,
Smooth to arrange
Smooth to arrange
My daughter loved the rainbow cake and it was delicious
Very happy episode
Staff at Kings Cross lovely
Thank you
14. januar 2023
Timely service and a tasty cake
Timely service and a tasty cake. What more can you ask for?
14. januar 2023
Very delicious cake and kind service
21. december 2022
Cake looked and tasted amazing
Cake looked and tasted amazing. The girls who had waited on us to collect the cake from the station were amazing bless them. Defo going to be ordering more cakes
In the future!
16. december 2022
A really great cake and fab service.
It was easy to order and there was good communication from the company throughout. The cake itself was amazing. I've never had such an amazing vegan cake before. We'll definitely be ordering again.
10. december 2022
Picked up cupcakes from Kings Cross…
Picked up cupcakes from Kings Cross really good customer service and cake was delicious
8. december 2022
Underwhelming
Great staff at kx branch - friendly.
Cake could’ve been packaged a bit better and end product differed from online photo
28. november 2022
Besvarelse fra Lola's - Lola's Kings X N
Hi Kiran,
I am getting in touch with you following on from your Trust Pilot review where you said -
"Great staff at kx branch - friendly.
Cake could’ve been packaged a bit better and end product differed from online photo"
I'm very sorry to hear that you were not happy with the packaging of your order and the product in comparison to the website.
As all of our cakes are hand made, sometimes they can vary slightly from person to person when they are decorated.
Do you happen to have any photographs of the cake?
This is so that I can try and investigate this for you as well as showing our Bakery Manager.
Could you also provide me with more information about your disappointment with the packaging?
This is so I can pass on your feedback to the relevant team.
I hope to hear from you soon.
Kind regards,
Quick and efficient
Quick and efficient, the website is also well done for ordering. Pick up went smoothly too.
12. november 2022
I brought the monkey cake with vanilla…
I brought the monkey cake with vanilla sponge for my sons 1st birthday, the cake was beautifully made and I can’t fault the taste, it was delicious! Highly recommend and will certainly be buying many more cakes in the future!
5. april 2022
Fabulous cake for coeliacs
Well done Lola’s for making a fabulous gluten free birthday cake for my sons 18th . Easy to order and great opening times so could collect after work . Very pleasant helpful smiling staff.
2. april 2022
I like that you can create your own…
I like that you can create your own cake, it's great!
31. marts 2022
Beautiful tasty cake bought for my…
Beautiful tasty cake bought for my daughter.
The location of the shop was very difficult to find. It took 40 minutes at Kings Cross to locate it. More detailed instructions would be helpful.
31. marts 2022
Excellent service
Excellent service, and fantastic cake even after 3 days the cake still tadtes fresh very pleased Thank you.
27. marts 2022
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.