Set up a recurring subscription on the sly, without being clear that it wasn't just $1.99 for a logo. Thankfully my bank caught this and stopped it, but utter scummy and scammy behaviour
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very deceptive practices. Make sure you triple check subscription cancelations as they make it difficult and from what I can remember, I canceled the trial after my first logo. However realized 5... Se mere
Nahuel was exemplary with the customer service rendered. My query was dealt with so promptly - i almost choked when I saw the response filter through on email. I must say- the best customer service... Se mere
Really pleased with my logo and speed of access to it. Good selection of options, colours etc. I misunderstood the pricing and signed up for monthly subscription without realising. Customer services... Se mere
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Subscription Scam
They charged me $2 for a logo. then after a while they charged me for $35 subscription unknowingly.
I paid for my logo which was $1.99 and…
I paid for my logo which was $1.99 and thought that was that. Unknowingly I singed up to their monthly subscription of $30 a month which is ridiculous. I did manage to get a full refund with my banks help to make things worse the logo I purchased isnt comparable to be used on me eccomerse shop as the file is too big. All in all the logo was of good quality but the subscription fees they took without you knowing is morally wrong and unjust. Be careful when paying for a logo on this site.
Prompt answer and action
Nahuel Valeije, Logo Customer Success was very helpful in solving our issue. We do appreciate the prompt answer and action in this matter. Thanks!
Awesome site
Awesome site, logos are easy to make and staff are friendly.
Professional service
I want to thank Nahuel and Logo.app for their response to my request. It was answered with a great outcome. Very professional service.
Brilliantly handled an issue
Brilliantly handled an issue, great customer service, pretty rare in the 21st century.
Great logos and ability to edit and…
Great logos and ability to edit and adjust to your own needs.
Also fantastic customer service.
Complete scam
The company took $1.99 USD for a logo as expected but unknowingly without any option to prevent this, took $35 USD from my account a few days later. There is no option to remove my card on their site and they do not allow you to remove your account. This is blatantly illegal behaviour and I will be contacting their payment provider as it does not seem to be an isolated incident, despite their fake reviews.
I didn’t realise that I was charged and…
I didn’t realise that I was charged and requested the team and was given a full refund . Excellent customer service.
I had an issue where I thought I was…
I had an issue where I thought I was purchasing a logo, and I actually purchased the monthly subscription. I contacted customer service when I saw the charge on my credit card and they reversed the charge and refunded me immediately. I was extremely surprised, as normally a company allows you to cancel future months, but does not give you a refund. I will definitely continue to use logo.app going forward. As a marketing executive it is a great tool to have, and I'm now extremely impressed with the customer service team.
I was looking for something quick and…
I was looking for something quick and easy to use, and that's what I got with logo.app. Very pleased.
Great website to create your logo for…
Great website to create your logo for your business.
Excellent service and communication…
Excellent service and communication from the team
This is an amazing product
This is an amazing product, would recommend to anyone who need to create logos of anytype. One caution as I was only trying this and I was charged unaware for 6 months $35 a month - please note to cancel if your not continuing to use this!!
AMAZING CUSTOMER SERVICE, AMAZING LOGOS
Honestly, I wouldn't have expected to get my money back but this company is not only great for creating logo's but has great customer service. They refunded me back my money in an instant for a subscription I forgot to cancel and I'm very glad for that, try this app out best ai logo creator out there.
Outstanding customer service
Working with logo.app was seamless and simple with great results. The best part though is the customer service that they provide along the journey, and in my case how helpful they were when I was closing out my account. Their customer service team were active listeners and with a customer first mindset.
The customer support was great and my…
The customer support was great and my issue was resolved in a timely manner. Thank you for the support.
The app is not good enough - They charge after cancellation
The app is not good enough. However, my issue is that I cancelled my account 1 month ago. The Logo app still tries to charge a subscription fee from my account. I was expecting such a thing. That's why I blocked them. I don't know how long they will try to charge.
Excellent Service and very helpful and…
Excellent Service and very helpful and easy to use
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








