Karen was absolutely fantastic from start to finish. For one our families saddest moments she made everything so easy for us. No problem was too big or too small. The team on the day including Darren... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The service and care received from all staff at the Walton Thames branch was exemplary. Every detail was explained for the farewell of a loved one, choices of venue, order of service etc resulting in... Se mere
Virksomheden har svaret
Would highly recommend Lodge Brothers and the assistance of Chris Carr who arranged my fathers funeral. Very helpful and explained everything my brother and I needed to know at the difficult time t... Se mere
Virksomheden har svaret
Clear communication - you know what you are going to get -helpful advice and efficient and timely achievement of the plans made. Very supportive and kindly staff, which is very helpful at such a diff... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.
Kontaktoplysninger
Ludlow House Ludlow Road, TW13 7JF, Feltham, Storbritannien
- 020 8818 7710
- info@lodgebrothers.co.uk
- lodgebros.co.uk
5,0
Fremragende
6 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
With the help of the Lodge Brother's…
With the help of the Lodge Brother's staff bureau in Ashford I had choosen the most desired memorial headstone that we wanted for my dear deceased mother (bless her soul) and they were very helpful in guiding us and completing all the relevant documents. I will recommend them to everyone who needs any assistance in that matter.
13. august 2026
Besvarelse fra Lodge Brothers (Funerals) Ltd
Thank you so much for your 5-Star review. We are pleased to hear that our team in Ashford were able to guide and support you in choosing a memorial headstone that felt right for her. We understand how important these decisions are and it means a great deal to know that our staff were helpful throughout the process and with completing the necessary documentation. Thank you for your recommendation. We truly appreciate your trust in Lodge Brothers. Kind regards Robert Lodge
i have used Lodge Bros before and again…
i have used Lodge Bros before and again you fulfilled all your requirements and our wishes so caringly and professional
Alison for arranging , Steve for care and attention on the day and Jeff our driver - great team
4. august 2026
Besvarelse fra Lodge Brothers (Funerals) Ltd
Thank you so much for your kind words and for choosing Lodge Brothers once again. We are truly grateful for your continued trust in our team. It is wonderful to hear that Alison, Steve and Jeff each provided such caring and professional support and we will be sure to pass on your lovely comments to them. We are pleased we were able to fulfill your wishes and make things as smooth as possible for you and your family. Thank you again for taking the time to share your experience. It was a privilege to support you. Kind regards Robert Lodge
Thank You
From start to finish we were handled with sensitivity by every member of staff we encountered. Our brother had a beautiful service at Mortlake which helped us tremendously at this difficult time.
Thank you for all that you did for us.
The Dineen Family
3. august 2026
Besvarelse fra Lodge Brothers (Funerals) Ltd
Thank you for taking the time to share your kind words. We are pleased to hear that our team supported you with sensitivity and care throughout and that the service at Mortlake provided some comfort during such a difficult time. It was a privilege to help you honour your brother and support your family. Kind regards Robert Lodge
Very sad time as lost our Brother…
Very sad time as lost our Brother suddenly. Lodge Brothers were very professional and respectful . They looked after us extremely well and took the worry out of all the preparation. Doing everything for us. Maaeka was particularly professional covering all the aspects we needed to give our Brother a befitting Funeral. I would definitely recommend Lodge Brothers. They were exceptional at a time that was very hard for all the Family. Thank you.
28. juli 2026
Besvarelse fra Lodge Brothers (Funerals) Ltd
Thank you for taking the time to share such a heartfelt review. It means a great deal to hear that our team were able to support you and take some of the worry away during such a difficult time. We will be sure to pass your kind words on to Maaike, who will be touched to know that her care and professionalism helped you give your brother the befitting funeral he deserved. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge
Thoughtful kind and sympathetic staff…
Thoughtful kind and sympathetic staff always willing to give you 100 percent attention.
11. august 2026
Besvarelse fra Lodge Brothers (Funerals) Ltd
Thank you for your 5 * review. We are pleased to hear that you found our team thoughtful, caring and sympathetic, and that they gave you the time and attention you deserved. Kind regards Robert Lodge
Dignified
Dignified, unfussy,quiety efficient, preciselybinformative...in essence exempalary.
24. juli 2026
Besvarelse fra Lodge Brothers (Funerals) Ltd
Thank you very much for your 5-Star review. We are grateful for your kind words and are pleased that you found our service dignified, straightforward, quietly efficient and informative. Your feedback means a great deal to us. Kind regards Robert Lodge
Organising a gravestone
The staff were friendly and helpful and the process of choosing a gravestone was straightforward.
We were able to be at the burial ground when the stone was erected, and were impressed with the care taken by the installers.
27. juli 2026
Besvarelse fra Lodge Brothers (Funerals) Ltd
Thank you for your kind and thoughtful review. We are so pleased to hear that our staff were friendly and helpful and that the process of choosing a memorial was straightforward for you. It is especially reassuring to know that you were able to be present when the stone was erected and that you were impressed with the care and attention shown by our installation team. Your feedback means a great deal to us. Kind regards Robert Lodge
Compassionate, Professional Care in a Difficult Time
From start to finish we were treated with the utmost sensitivity, compassion and professionalism during a very difficult time. Julie handled all the arrangements with care, clear communication and a calming presence, she made a hard situation much easier for our family. Chris Howell, the celebrant, led the service with dignity, warmth and perfect timing, and the entire funeral team were respectful, attentive and reassuring throughout. We are deeply grateful for the thoughtful support and excellent care shown to our family and would highly recommend Lodge Brother to anyone in need of compassionate, professional service
30. juli 2026
Uopfordret anmeldelse
Besvarelse fra Lodge Brothers (Funerals) Ltd
Thank you for your kind and thoughtful words. It means a great deal to hear that Julie, Chris and the entire team were able to provide the care, compassion, professionalism and reassurance you needed throughout the arrangements and service. We will be sure to pass on your kind words to them. On behalf of everyone at Lodge Brothers, thank you for placing your trust in us. Kind regards Robert Lodge
The greeting we received was very…
The greeting we received was very thoughtful and caring in both branches and our funeral went smoothly as a lot the arrangements were made to meet our wishes.
24. juli 2026
Besvarelse fra Lodge Brothers (Funerals) Ltd
Thank you so much for taking the time to share your kind words. We are so pleased to hear that you and your family felt welcomed, cared for and supported by our teams across both branches. It means a great deal to know that we were able to understand your wishes and help ensure that everything came together smoothly for the funeral. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge
Wonderful service from Lodge Brothers
Following my Mother's death, all the staff at Lodge Brothers were fantastic. Sympathetic, thoughtful, positive, and with an unerring ability to understand what mattered to us as a family, and what didn't in planning the time after her death, and then the funeral. Every family must be different in this way, and I'd trust all the staff I met to help anyone at this difficult time.
8. august 2026
Besvarelse fra Lodge Brothers (Funerals) Ltd
Thank you so much for taking the time to share such thoughtful and heartfelt words. We are truly pleased to hear that our team were able to support you and your family with the kindness, compassion and understanding you needed following the loss of your Mother. We understand that every family is different and it means a great deal to know that you felt we took the time to understand what was important to you and helped guide you through the arrangements in a way that felt right for your family. Your trust and recommendation are much appreciated. Kind regards Robert Lodge
Thoroughly professional compassionate…
Thoroughly professional compassionate and helpful throughout the whole process. Shannen Lewcock was brilliant at taking me through the process and making sure everything was covered. Kind compassionate and understanding. James the conductor and his team were superb on the day.
24. juli 2026
Besvarelse fra Lodge Brothers (Funerals) Ltd
Thank you so much for your 5-Star review. We are truly pleased to hear that you felt supported and cared for throughout the whole process. We will be sure to share your kind words with Shannen, who will be delighted to know that her kindness, compassion and attention to detail helped make everything a little easier for you. We are also so pleased to hear that James and the team were superb on the day. It means a great deal to us to know that you felt in such safe and caring hands at such a difficult time. Thank you for choosing Lodge Brothers and for placing your trust in us. Kind regards Robert Lodge
Perfect
Everything was professional and kind and sympathetic, understood exactly what the feelings were .
Helpful and encouraging when I was faulteting .
I would recommend Lodge brothers englefield gree 100%
31. juli 2026
Besvarelse fra Lodge Brothers (Funerals) Ltd
Thank you so much for your kind words. We are so pleased to hear that our team at Lodge Brothers Englefield Green were able to support you with kindness, understanding and compassion during this time. Thank you for your recommendation and placing your trust in Lodge Brothers. Kind regards Robert Lodge
Would Highly Recommend
Angela and the team in the Northolt office are a credit to Lodge brothers, they make an unpleasant occasion as stress free as possible, would highly recommend
6. juli 2026
Besvarelse fra Lodge Brothers (Funerals) Ltd
Thank you for your 5 * review and recommendation. We are pleased to hear that Angela and the Northolt team provided caring and professional support helping to make a difficult time as stress-free as possible for you. Kind regards Robert Lodge
Kindness when it mattered
Kind and gentle manner from first phone call. No rushing explaining each step. Nothing too much trouble, finding out about special vehicle. And arranging Celebrant
31. juli 2026
Besvarelse fra Lodge Brothers (Funerals) Ltd
Thank you for your 5 * review. We are pleased to hear that you felt supported from the very first call and that every step was explained with care and patience. We are glad we could help with the special vehicle ensuring everything was tailored to your wishes. Kind regards Robert Lodge
Efficient and respectful
Kind, respectful and welcoming staff. Everything explained, efficiently arranged and tailored to my wishes. Beautiful casket, and the service ran smoothly. Wonderful celebrant. Would highly recommend.
31. juli 2026
Besvarelse fra Lodge Brothers (Funerals) Ltd
Thank you for your kind review and recommendation. We are pleased to hear that you felt welcomed and well supported, and that the arrangements were handled efficiently and in accordance with your wishes. Thank you for placing your trust in Lodge Brothers to support your family. Kind regards Robert Lodge
Exceptional experience at a very sad…
Exceptional experience at a very sad time - all of our interactions had understanding, patience, professionalism and empathy.
Kept informed, clear instructions, and the service was well orchestrated and managed.
Really couldn’t recommend them more highly.
30. juli 2026
Besvarelse fra Lodge Brothers (Funerals) Ltd
Thank you for your 5 * review. We are pleased to know that our team provided the understanding, care and professionalism you needed at such a difficult time, and that the arrangements were handled to a high standard. Your recommendation is sincerely appreciated. Kind regards Robert Lodge
Lodge Brothers in Weybridge treated my…
Lodge Brothers in Weybridge treated my mum with great respect and dignity from the moment she passed.
Jo in the Weybridge office was caring, sympathetic and professional through every interaction with our family. She made the whole process, which seems daunting when you have just lost a loved one, as easy as possible through her knowledge and empathy.
Sharon, who managed things on the day of the funeral, made sure everything went exactly as planned through her calmness and professionalism.
Overall the whole family felt very grateful to all Lodge Brothers did for my mum and us.
24. juli 2026
Besvarelse fra Lodge Brothers (Funerals) Ltd
Thank you so much for your kind words. We are pleased to hear that Jo and Sharon provided caring, professional support and helped make such a difficult time a little easier for your family. Your feedback means a great deal to us, and we are grateful you trusted in Lodge Brothers to care for your mum. Kind regards Robert Lodge
Regarding my mother Violet May…
Regarding my mother Violet May Woolveridge 26/10/26
interred by Lodge Brothers at Borough Cemetery Richmond upon Thames, 23 October 2023.
My mothers presentation was poor and shoddy in the chapel, asked to bring in clothes but on seeing her only the top half of her was showing, she looked scrunched up in the coffin, hair unwashed, i know because i know what her hair looks like clean, too much wax on her mouth i could not apply lipstick that was offered. The celebrant was told of my requirements which were not fulfilled to my request, and i had a phone call from the Thames Ditton branch days before the service about music that the celebrant should have dealt with, the undertakers were first class, i believe the head undertaker was Paul.
6. august 2026
Uopfordret anmeldelse
Besvarelse fra Lodge Brothers (Funerals) Ltd
We are sorry to read that you remain unhappy with aspects of the arrangements for your mother’s funeral.
We appreciate how important it is for families that every detail is handled with care and sensitivity, and we are sorry that aspects of your experience did not meet your expectations.
The concerns you have raised in this review were brought to our attention following your mother’s funeral in 2023 and were fully investigated and addressed with you at that time. As these matters have already been considered and responded to, we do not believe it would be appropriate or helpful to revisit the individual circumstances on a public review platform.
We do, however, appreciate your kind comments regarding our funeral team and, in particular, Paul, and we will ensure these are passed on to him. Kind regards Robert Lodge
Susi was extremely caring and…
Susi was extremely caring and considerate when we met and helped us through a difficult emotional time. She explained to us in detail what services were available and was so helpful Everything was so well organized The guys on the day of the funeral were kind and respectful of our needs. Thank you so much
20. juli 2026
Besvarelse fra Lodge Brothers (Funerals) Ltd
Thank you for your kind review. We are so pleased Susi was able to support and guide you during such a difficult time, and that our team provided a caring and respectful service on the day of the funeral. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge
Lovely lady very helpful
6. august 2026
Besvarelse fra Lodge Brothers (Funerals) Ltd
Thank you for your kind review and taking the time to share your experience. We are so pleased to hear that you found our team helpful and supportive. Kind regards Robert Lodge
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.