Lily Charmed Anmeldelser 

I have purchased several items for myself and as gifts. Each piece is good quality, unusual and comfortable to wear.

I have purchased and given bracelets and charms for 5 different ladies aged 21 to 70 and they have loved them. I have two more pending for birthday presents.

I purchased a charm collector (hand)in silver with chain. The charm is very detailed. As a nail tech I will hang a silver gel polish bottle on the charm collector, as this is the only way to express my profession. Responded very well on chat for questions. The packaging was good and cute (real jewellry feel). Very happy with my purchase! Thank you!

I’ve purchased multiple charms from Lily Charmed over time and have always loved the quality and uniqueness of their pieces. Recently, I had an issue with the clasp on a Custard Cream charm, and with only a few days to go before Christmas, I genuinely thought it would be impossible to return it and receive a replacement in time.

That was until I spoke to an incredible member of their customer service team, Kay (I hope she won’t mind me mentioning her by name). Without me needing to go into detail about why it mattered so much to have the charm before Christmas Day, she completely understood the urgency and made it happen, and in doing so, made a 7-year-old extremely happy.

Kay was brilliant from the very start: trusting, empathetic, proactive and genuinely kind. I was honestly blown away by her willingness to help and the care she showed throughout the process. It’s people like her who make you want to continue supporting a business.

If the owner(s) see this review, please know you have an exceptional human representing your brand, and she made a real difference

Exceeded my expectations, a wonderful piece of jewellery, beautifully made, packaged and delivered.

Beautiful jewellery ! Very happy!

Item looks nothing like the photo it's very small. I ordered an engraved item which is stated buried in their returns isn't refundable however they say this is very clear which it isn't or I wouldn't have ordered. After 3 times reaching out and waiting nearly 2 weeks they have declined my refund without answering my questions or explaining why its not clearly stated. Glad I got this on black Friday sale so it wasn't almost £50 however still a waste of money that was meant to be a lovely Christmas present.

Lovely necklace bought for my granddaughter for Christmas. Great service and quick delivery.

You can tell the jewelry is high quality. I had previously made the mistake of buying a really cheap version of the same piece I saw on lilycharmed and it broke off after the first week and I ended up having to buy the original anyway. Cheap really is expensive. Now that I’ve bought it, I can immediately see a difference in the quality, and knowing that it’s made by an independent family business just makes it feel that much better to wear.

I have bought two charms for my Granddaughter for Birthday gifts and just ordered another for Christmas , arrived promptly and well packaged . A lovely selection of charms and Jewellery and really well made . Highly recommend and will definitely be ordering again from Lilly charmed .

Beautiful charms

Easy to order, quick delivery.

I chose to buy a turtle charm from you because you had a selection of animal charms and this is for an animal loving granddaughter. I’m sure it will be quickly added to her charm bracelet when she receives it on Christmas Day , I’m particularly delighted with the presentation case you have provided with the gift. Thank you!

Good experience from start to finish, easy to navigate web site, easy to follow order process, excellent product delivered. First class

I like the the charms and the way you can slowly build up a charm bracelet. They also make great gifts with charms to suit everyone

Delivery was swift, packaging is very pretty & the charm we have purchased for our daughters Christmas is beautiful. Highly recommend Lily Charmed!!

Great quality products, always shipped quickly.

Amazing team and stunning charms xx

Gorgeous necklace and amazing service. Thank you so much.

I made my order through the marketplace Wolf & Badgers and they are not honest in the way they charged the product 40 euros more than its actual price, and I had to pay 47 euros of custom fee while they said there won't be any. Their customer service is useless, I've been in touch with 2 different agents who just said there was a problem but didn't help me at all. Fortunately someone from Lily Charmed contacted me and was very sorry for what happened, and she's willing to help me in solving at least the custom fee. Let's see how it goes but my advice would be to order directly on their website as Wolf & Badger can't be trusted at all.